i can't join to spotify for family

[user-removed]

i got kicked out because i did not confirm my adress and now i can't join despite the invitation and correct adress. What's wrong?

[Maxim]

Hey @user-removed,

That's because you didn't confirm your address. You can reach out to Support via one of the below ways to find out if you're able to get back into the plan:

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.