Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

trying to connect to my family account but theres an error

trying to connect to my family account but theres an error

I’m trying to connect to my family account but theres an error saying that we are not in the same country.
Reply
1 Reply

Hey there!

 

Please check your country settings as shown in this article 🙂
Make sure they match.

We're here for you if anything else comes up.
Cheers!

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts