Doble cobro premium y premium estudiantes

[Ailens]

El día de ayer me hice cuenta premium estudiantes, y se me hizo el cargo pero al no salir mi centro educativo me pase a cuenta premium normal. 

Se me descontarán los 4’99€ cada mes, aparte de los 9’99? 

[SergioDavid]

Hey @Ailens, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

Are you able to see the status of the charge? If the payment shows as pending, it means it didn't go through. If that's the case, the funds should get back to you soon.

The other payment for regular Premium should go through just fine.

Hope that helps 🙂