Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Last Name required: but i don't have one

Last Name required: but i don't have one

Hi i'm currently a college student in Indonesia. I'm trying to get the premium discount for students which requires information like my last name. But i don't actually have one. So i've tried to leave the last name option blank but it says that i need to fill it. So i tried filling in the last name option with '-' and sent my transcript with only my first name but it wont verify. It said i'm missing either my first name or last name. What can i do?

 

Reply
1 Reply

Hey there @henniebennie,

 

Thanks for reaching out about this here in the Spotify Community!

 

Please keep in mind that we use SheerID to verify your student status. 

 

If you're having troubles or having any questions regarding the documentation you need to provide, we'd recommend reaching out to the good folks at SheerID. This way, they'll be able to take a closer look. 

 

You can find more info on how to do that here.

 

Let us know how you get on! We'll be right here if there's anything else we can help with.

 

Have a lovely day 🙂

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Suggested posts