Not getting student discount for a title IV school

[Matt_Mania]

As it says, I go to a Title IV school by the name of Northeast Lakeview, however it is no where on the student discount page, and I cannot manually enter it no matter what I do. It was accredited back in 2018 though, that may have something to do with it. 

Is there any way to manually have spotify review the eleigibility of the school?

Plan

Free

Country

United States

[Billy-J]

Hey @Matt_Mania, thanks for reaching out to the Community!

If your college/university doesn’t appear on the list provided, you can request SheerID to get it added. Just fill in this form and SheerID will email you if it’s accepted to the approved list. 

Please note that this process takes a minimum of 30 days.

I hope this helps 🙂

[Matt_Mania]

Hey! Thanks for that response, HOWEVER, that’s the international request
page. I’ve checked that out multiple times, and no where on there can I
find United States. Am I doing something wrong?

[Billy-J]

Hey @Matt_Mania, 

Thanks for getting back to me.

Since SheerID handles all student verification, I'd recommend getting in touch with them here.

From there, you will expect a reply from them ASAP.

I hope this helps 🙂 

[Matt_Mania]

Thanks for replying, but that link just sends back an error to me. Thanks
either way though.

[Billy-J]

Hey @Matt_Mania,

What happens when you open the link? Have you tried it using a different browser? A private window will work too.

[Matt_Mania]

For some reason it’s just giving me .“An unknown error has occurred. Please
try your request again later.” I’m using both google chrome and safari on
my phone, when I get home, I’ll try and do it on my PC. Hopefully it’ll
work this time!

[Billy-J]

Hey @Matt_Mania,

Sure! Let me know how it goes 🙂

[Matt_Mania]

Sorry it took me so long to reply, but it's still the same issue, just recieiving an error message on whatever browser I use.

[Billy-J]

Hey @Matt_Mania,

Oh, okay!

In that case, I'd recommend checking out this page. From there you can contact them about eligibility questions.

Have a great day 🙂 

[Matt_Mania]

Hey, thanks for the response, but that’s just their homepage, I was looking
for some way to contact them, but there’s nothing there in terms of
contacting. Is there a certain page to look at?

[Billy-J]

Hey @Matt_Mania,

Thanks for holding on 🙂

Here's a link with a contact form to get in touch with SheerID:

https://www.sheerid.com/contact-us/

Hope it helps 🙂