Premium Student Account Verified but 'Not Eligible For That Plan'

[wadyrvader]

Just got my account verified as a student account. However, when I tried subscribing to the Premium Student plan it says 'Sorry, you are not eligible for that plan. Here are some other ways to get Premium'.

Every form of payment method I clicked ends up getting the same notice. What is the issue with this?

[Maxim]

Hey @wadyrvader,

Thanks for reaching out! There are a few common reasons might explain the error you’re seeing.

First, keep in mind that the Premium Student plan is available for a maximum of four years total, so you may be over that limit. Also, if you’re already part of another plan or are a Premium Family or Premium Duo plan owner, that would prevent you from switching to Premium Student and you’d have to cancel your current subscription and wait for it to end first.

Timing can also be a factor—signing up during holiday periods or before your term officially begins can sometimes lead to verification issues. If you’re studying abroad, be sure your Spotify account’s country or region setting matches the country where you’re studying, and that you’re using a payment method issued in that country.

If none of these apply, it’s possible there’s an issue on SheerID’s side. In that case, you can reach out to them directly using their contact form.

Let me know how it goes 🙂