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Please see below the current ongoing issues which are under investigation.

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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23828 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23828 Views
  • 17 replies
  • 0 likes

Superuser Contribution error trying to activate Hulu

PlanStudent Premium I keep getting this message when I try activating Hulu through Spotify. I have tried on a different browser/incognito mode and it still won't work. Ive been having this problem for two days already.

  • Newbie
  • Plan Student Premium  I keep getting this message when I try activating Hulu through Spotify. I have tried on a different browser/incognito mode and it still won't work. Ive been having this p...
  • ChiefSenpai
  • Visitor
  • 402 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 402 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't renew student discount though I transferred to a new school

My premium student plan expires on 12/8/2024, but Spotify doesn't allow me to renew it because I've reached the 4-year extension. They said I can't get the student discount anymore, though I'm still enrolling in a school. I went to a school and used ...

  • Visitor
  • My premium student plan expires on 12/8/2024, but Spotify doesn't allow me to renew it because I've reached the 4-year extension. They said I can't get the student discount anymore, though I'm still ...
  • AlejaR
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is it possible to refund this month's payment and pay again, but as a stude

Hello!Unfortunately I didn't receive the notification that my spotify account needs to be upgraded to student status.This month's payment was made as an individual premium. Is it possible to refund this month's payment and pay again, but as a student...

  • Visitor
  • Hello! Unfortunately I didn't receive the notification that my spotify account needs to be upgraded to student status. This month's payment was made as an individual premium. Is it possible to re...
  • Googlyyy
  • Visitor
  • 401 Views
  • 3 replies
  • 0 likes
  • 401 Views
  • 3 replies
  • 0 likes

Im a military student,how can i prove it?

Im a military student, and i want to renew my student subscription. How can I do this?

  • Visitor
  • Im a military student, and i want to renew my student subscription. How can I do this?
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu

I am not seeing anywhere under my account a tab for "servies" or Hulu. I am trying to sign up for the hulu that is included in the premium student plan.

  • Newbie
  • I am not seeing anywhere under my account a tab for "servies" or Hulu. I am trying to sign up for the hulu that is included in the premium student plan. 
  • Vasil
  • Moderator
  • 946 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan değişikliği yapıldığında önceki plan ücretini odemelimiyiz

öğrenci planimin süresi bittiği için habersiz bireysel hesaba geçilmiş ancak ödeme yapmadım ve fatura kesim tarihinde hemen öğrenci üyeliğimi yeniledim kesilen bireysel üyelik ücretini ödemeli miyim

  • Visitor
  • öğrenci planimin süresi bittiği için habersiz bireysel hesaba geçilmiş ancak ödeme yapmadım ve fatura kesim tarihinde hemen öğrenci üyeliğimi yeniledim kesilen bireysel üyelik ücretini ödemeli miyim
  • Vasil
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Premium Individual still appearing on my account even if I already changed it to Premium student

My Question or IssueHi! I forgot to renew my premium student last month so my premium subscription changed to premium individual. I have now confirmed my student status and got confirmed. I tried to change my plan TWICE and paid TWICE but premium ind...

  • Casual Listener
  • My Question or Issue Hi! I forgot to renew my premium student last month so my premium subscription changed to premium individual. I have now confirmed my student status and got confirmed. I tried t...
  • Maxim
  • Spotify Star
  • 313 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 313 Views
  • 3 replies
  • 0 likes

Your last payment didn't work

The payment was successful but its still showing your last payment didn't work

  • Visitor
  • The payment was successful but its still showing your last payment didn't work
  • user-removed
  • Not applicable
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Student Discount in Bulgaria

Hello, Is there an option to enable student discount in Spotify for Bulgarian students ? When I tray to change the subscription plan, all it gives me, as options is switching back to Free, Family and Yearly membership. If there is no option to use th...

  • Newbie
  • Hello,   Is there an option to enable student discount in Spotify for Bulgarian students ?   When I tray to change the subscription plan, all it gives me, as options is switching b...
  • Trombon
  • Visitor
  • 7378 Views
  • 7 replies
  • 2 likes
  • 7378 Views
  • 7 replies
  • 2 likes

Superuser Contribution Been paying for premium student but can’t anymore after the increase

I don’t know what’s going on, but I have been paying for premium student plan for months now with no problems. Then there was an increase in the charge and for some reason it keeps coming up failed payment and I can’t pay anymore. This is really frus...

  • Casual Listener
  • I don’t know what’s going on, but I have been paying for premium student plan for months now with no problems. Then there was an increase in the charge and for some reason it keeps coming up failed p...
  • adeeburgess
  • Casual Listener
  • 266 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 266 Views
  • 4 replies
  • 0 likes

About student plan issue

While payment, I am getting the error like "It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get student premium."Planstudent premium ( RS. 59)CountryINDIADevice(Laptop ,Redmi Note 10 pro)Op...

  • Visitor
  • While payment, I am getting the error like "It looks like you've taken a trial before, which means you aren't eligible for this offer. But you can still get student premium." Plan student premium (...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged full price for premium but I have student account

My Question or IssueSo in January, I received an email saying that my student account was about to expire if I didn't extend it. So I went through all the verification steps and got my student account extended, yet I've still been charged full price ...

  • Visitor
  • My Question or Issue So in January, I received an email saying that my student account was about to expire if I didn't extend it. So I went through all the verification steps and got my student acco...
  • Sarah142
  • Visitor
  • 33624 Views
  • 23 replies
  • 10 likes
  • Premium for Students
  • 33624 Views
  • 23 replies
  • 10 likes

Superuser Contribution Over charged

Hello, in 2023 I signed up for student Premium and it was going fine. All of a sudden Spotify changed my plan to Premium regular and start charging me $12 instead of $5. I don't know what happened but I really want my money back. Then I re-signed up ...

  • Visitor
  •   Hello, in 2023 I signed up for student Premium and it was going fine. All of a sudden Spotify changed my plan to Premium regular and start charging me $12 instead of $5. I don't know what hap...
  • Vasil
  • Moderator
  • 444 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 444 Views
  • 1 replies
  • 0 likes

Premium Student Account Verified but 'Not Eligible For That Plan'

Just got my account verified as a student account. However, when I tried subscribing to the Premium Student plan it says 'Sorry, you are not eligible for that plan. Here are some other ways to get Premium'. Every form of payment method I clicked ends...

  • Visitor
  • Just got my account verified as a student account. However, when I tried subscribing to the Premium Student plan it says 'Sorry, you are not eligible for that plan. Here are some other ways to get Pr...
  • Maxim
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 213 Views
  • 1 replies
  • 0 likes

Spotify saying im not eligible for student plan

PlanStudentCountryIrelandDeviceiPhone 11Operating Systemios 18.0.1 My Question or Issuei am trying to purchase the student plan and have gone through the entire process of verifying im a student and have gotten a confirmation email from spotify sayin...

  • Visitor
  •   Plan Student Country Ireland Device iPhone 11 Operating System ios 18.0.1   My Question or Issue i am trying to purchase the student plan and have gone through the entire proce...
  • Maxim
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 361 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

  • Regular
  • ...n university. I am no longer allowed to have the student pricing since I have had it for 4 years. What is the purpose of this cap on years for students? Some of us don't graduate right on time. As l...
  • WillisL
  • Casual Listener
  • 102834 Views
  • 85 replies
  • 121 likes
  • Premium for Students
  • 102834 Views
  • 85 replies
  • 121 likes

Superuser Contribution Activate student premium doesn't work

Dear Spotify Support,I am writing to report an issue I encountered while attempting to activate my student subscription on Spotify.Despite following the required steps to verify my eligibility and complete the subscription process, my student discoun...

  • Visitor
  • Dear Spotify Support, I am writing to report an issue I encountered while attempting to activate my student subscription on Spotify. Despite following the required steps to verify my eligibilit...
  • Ivelina
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't buy spotify premium student while I'm verified

I already applied for verification in 2022 and was approved to get the premium for students. So far I haven't purchased it and will subscribe to student premium this year but I can't buy it. Every time I want to purchase, I am asked for verification ...

  • Visitor
  • I already applied for verification in 2022 and was approved to get the premium for students. So far I haven't purchased it and will subscribe to student premium this year but I can't buy it. Every t...
  • Not applicable
  • 595 Views
  • 2 replies
  • 1 likes
  • 595 Views
  • 2 replies
  • 1 likes

Superuser Contribution Verifique erróneamente otra cuenta de spotify para el descuento estudiantil

Tenía una cuenta random y pasé verificarla para obtener la cuenta premium pero esa no es mi cuenta actual y no recuerdo cuál es la contraseña o usuario

  • Visitor
  • Tenía una cuenta random y pasé verificarla para obtener la cuenta premium pero esa no es mi cuenta actual y no recuerdo cuál es la contraseña o usuario
  • OscarDC
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes