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Student Discount Payment Issues

Student Discount Payment Issues

Avatar of chloewilson464
Casual Listener
2017-08-31 04:45 PM

So I seem to have the opposite problem of everyone else because I was verified as a student by Sheer ID but no matter what card I enter in it keeps saying it can't charge the card even though I even entered in a card I used for premium previously how do I fix this issue?? I really want the student discount 

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Avatar of Maria_B
Moderator
Moderator
2017-09-06 06:47 AM
Hey!

 

Welcome to the Spotify Community.

 

In this case, can you try clearing your browser's cache/cookies and refreshing? Does that help at all? Also, could you check if your payment card meets these requirements?
 
Keep us posted.
Maria_BModerator
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart
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