Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student Discount renewal

Student Discount renewal

For some reason when I try to renew my student account, it is accepted by SheerID and says I'm verified, but when I click the "get student discount" link, my account has a red banner that says "your student credentials are already adsoassoci with another Spotify account" except this is the same Spotify account I've used since I signed up and have no other accounts.

 

Any ideas? 

Reply
1 Reply

Hey @bbyatt1, welcome to the community!

 

Just to make sure, I suggest following the suggestions here to make sure you don't have multiple Spotify accounts.

 

If you're sure there's only one Spotify account with your information, I suggest clearing your browser's cache and cookies or using an incognito window before trying to set up the discount again.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts