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Student discount problem

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Student discount problem

Avatar of Beyazcoraplar
Casual Listener
2018-10-21 11:23 AM

 

My student subscription had been verified but, the system still asking me to pay for regular premium membership.

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Avatar of Katerina
Spotify Legend
2018-10-23 10:54 AM

Hey there @Beyazcoraplar,

 

Thanks for posting and welcome to the community!

 

Just to confirm, do you mean that you're receiving email notifications regarding this? If so, it's possible that you have more than one accounts, both on Premium. To check this out, we'd recommend heading here.

 

Let us know if that helps ๐Ÿ™‚

KaterinaModerator
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Avatar of Katerina
Spotify Legend
2018-10-23 10:54 AM

Hey there @Beyazcoraplar,

 

Thanks for posting and welcome to the community!

 

Just to confirm, do you mean that you're receiving email notifications regarding this? If so, it's possible that you have more than one accounts, both on Premium. To check this out, we'd recommend heading here.

 

Let us know if that helps ๐Ÿ™‚

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself! 

Avatar of Beyazcoraplar
Casual Listener
2018-10-23 11:23 AM

You are great. Just as you said, i have noticed that that i have 2 accounts. Now it is fixed. Thank you so much.

Avatar of Katerina
Spotify Legend
2018-10-23 12:20 PM

Hey there @Beyazcoraplar,

 

Thanks for keeping us in the loop ๐Ÿ™‚

 

Glad to hear everything is settled now!

 

Let us know if you have any further questions and we'll be happy to help further.

 

Happy Spotifying!

KaterinaModerator
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