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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24640 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24640 Views
  • 18 replies
  • 0 likes

Problemas na Verificação de Estudante do SheerID

Boa tarde,Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam presentes nos documentos de comprovação que enviei (Hi...

  • Casual Listener
  • Boa tarde, Faz alguns dias que venho tentando assinar o Spotify Premium para Universitários e nas duas tentativas, recebi feedback do SheerID pelo email informando falta de informações que estavam p...
  • Renanvolcov
  • Casual Listener
  • 7222 Views
  • 2 replies
  • 0 likes
  • 7222 Views
  • 2 replies
  • 0 likes

Studentenrabatt

Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann lieber zahlen würde, als auf einem inaktiven Account.Die...

  • Visitor
  • Hi, zwei Fragen, zum einen würde ich gern wisssen, ob es möglich ist, den Studentenrabattvon einem alten Konto auf ein neues zu übertragen, weil ich auf dem neuen Konto mehr mache und dort dann liebe...
  • Kaaat92
  • Newbie
  • 563 Views
  • 4 replies
  • 0 likes
  • Student
  • 563 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student Discount Problem

Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona tıklayınca hata veriyor bu konu hakkında bilgi alır...

  • Newbie
  • Merhaba. Ben spotify premium üyelik için kart bilgilerimi girdim ve öğrenci olduğumu doğrulattım ama hesabımdan para çekildiği halde premium üyelik alamadım ayrıca bana gelen onay mesajındaki butona ...
  • SergioDavid
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Student discount Hulu error

I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when i log in to hulu it doesn’t work unless its the app on ...

  • Newbie
  • I purchaced the student discount that cones with hulu. And hulu doesn’t work. It acts as if its not paid for. I already went to hulu the said that spotify has to fix it. The problem is that when...
  • Joeyyyyyy
  • Newbie
  • 235 Views
  • 1 replies
  • 0 likes
  • Student
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı. ayrıca reklamlara ayırdığınız bütçeyle düzgün bir müşteri hizmeti ...

  • Visitor
  • spotify premium için banka hesabımdan para çekilmesine rağmen premium değilim. işlemin üzerinden birkaç gün geçti yani bekledim. hesabımdan çıkış yapıp tekrar girdim ama işe yaramadı.   ayrıca...
  • SergioDavid
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium

hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you want any proof you can take the screenshot of account...

  • Casual Listener
  • hi I have sent student data after I paid membership fee for student, but when I paid the money I do not need to pay again because I did not want to pay again. This is the case when I write. If you wa...
  • SergioDavid
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • Student
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan Problems

So this has been a problem for quite some time - and this is the only place I have left to go to. My student plan plan is not working fully. I am able to listen to my Spotify but Hulu isn’t working. I’ve reached out to Hulu about this issue and they ...

  • Casual Listener
  • So this has been a problem for quite some time - and this is the only place I have left to go to.    My student plan plan is not working fully. I am able to listen to my Spotify but Hulu ...
  • Melody
  • Spotify
  • 629 Views
  • 6 replies
  • 0 likes
  • 629 Views
  • 6 replies
  • 0 likes

Superuser Contribution cuenta de studiante

Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso

  • Casual Listener
  • Me cobraron una vez para el descuento y tuve que volver a pagar para activar mi suscripcion, me cobraron 2 veces y nunca me notificaron, exigo un reembolso
  • SergioDavid
  • Roadie
  • 238 Views
  • 1 replies
  • 0 likes
  • Student
  • 238 Views
  • 1 replies
  • 0 likes

Pergunta sobre o plano para estudantes

Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha, tentei alguns (inclusive da Spotify) e não consegu...

  • Newbie
  • Boa noite! Acabo de enviar um boleto da minha faculdade para solicitação do desconto para estudantes, porém, logo após o envio fui direcionado a página do SheerId onde deveria fornecer login e senha,...
  • Bittencourt
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium

hiI'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for your support.Thank you.

  • Visitor
  • hi I'm a college student.I sent my documents for premium Membership.I got a positive return.but they said my membership was on another account.plus, the student is charged a premium.I'm waiting for ...
  • SergioDavid
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Paying Student Discount with Voucher

Hello dear Community, so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium i have to have an kredit card but i dont own one. so how can i get the stude...

  • Newbie
  • Hello dear Community,    so i bought a vocher today and on the austrian webside it tells me that i can pay the premium cost with this voucher, but when i try upgrade to premium ...
  • Maxim
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Activation
    Credit Card
    voucher
  • 404 Views
  • 1 replies
  • 0 likes

qualify for student discount

I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount? does anyone know?

  • Visitor
  • I have recently submitted my enrollment deposit (about a month ago) for my college next year to be a freshman and was wondering when I would qualify to be able to recieve the student premium discount...
  • Keanu_C
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • Student
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan estudiante ME COBRARON Y NO ME ACTIVARON EL SERVICIO AYUDA!

Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando realmente me descontaron el dinero de la tarjeta y...

  • Newbie
  • Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando...
  • Lizethjuarezr
  • Casual Listener
  • 2864 Views
  • 11 replies
  • 0 likes
  • 2864 Views
  • 11 replies
  • 0 likes

Solved!! Spotify Premium for Students-Transferring schools

I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after September or will it carryover since I'm at another un...

  • Newbie
  • I'm transferring from one university to another this year. Will this mess with my account? I know there's the 12 month thing where it will end for me in September. So will I have to reapply after Sep...
  • Bethany_Dawn
  • Community Legend
  • 2857 Views
  • 1 replies
  • 0 likes
  • Student discount USA
  • 2857 Views
  • 1 replies
  • 0 likes

COBRANDO MAIS DE TRES VEZES NO MÊS

Boa tarde.Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês.Quero reembolso!

  • Newbie
  • Boa tarde. Estão cobrando 8,50 (valor estudante) e 16,90 (valor normal) tudo isso para a mesma conta e mais de uma vez no mês. Quero reembolso!
  • Bittencourt
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution David

Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para poder contratar el plan premiun individual o el re...

  • Casual Listener
  • Contrate un plan de estudiante al ver que no paso lo intente otra vez y me quitaron dinero de mi tarjeta las 2 veces y no me han dado el plan quisiera un reembolso de los 2 pagos que se hicieron para...
  • ZullyB
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo renovar mi suscripcion

Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dirección sin problemas

  • Regular
  • Spotify no acepta el pago para spotify para estudiantes, ingreso mi objetivo y solo dice error en el pago que intente otro método, por qué pasa esto? Desde agosto y mes con mes paga con la misma dire...
  • ZullyB
  • Roadie
  • 1810 Views
  • 1 replies
  • 0 likes
  • cobros
  • 1810 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium para universitario

Realice el proceso para confirmar que estudio la universidad pero me decia que no se desconataria hasta que se cinfirmara el premium ya me cobraron no me mandaron ningun correo y no esta reflejado el premiun en mi cuenta

  • Newbie
  • Realice el proceso para confirmar que estudio la universidad pero me decia que no se desconataria hasta que se cinfirmara el premium ya me cobraron no me mandaron ningun correo y no esta reflejado el...
  • ZullyB
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Charged for Student Discount and not getting it

I want a refund for this $5 charge on my account that I’m not even getting from the service it said. I signed for the student discount and wasn’t approved or I couldn’t find any documents to upload from my phone. So I need to know what can be done so...

  • Newbie
  • I want a refund for this $5 charge on my account that I’m not even getting from the service it said. I signed for the student discount and wasn’t approved or I couldn’t find any documents to upload f...
  • Maxim
  • Spotify Star
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Premium student: second year

Hello !I'm a French med student. Last year, I signed up for the premium account for 4.99€ per month. This month, I noticed I was charged twice the price for a regular account. Problem is, I'm still a student, and I never got the email where you're su...

  • Newbie
  • Hello ! I'm a French med student. Last year, I signed up for the premium account for 4.99€ per month. This month, I noticed I was charged twice the price for a regular account. Problem is, I'm still...
  • Keanu_C
  • Community Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes