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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26393 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26393 Views
  • 20 replies
  • 0 likes

Issue with transferring student discount

I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still having issues getting the student discount on the ot...

  • Newbie
  • I accidentally addedy student discount to the wrong account and now I'd like to put it on my main account. Though I've cancelled the premium subscription on the student discount account, I am still h...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Solved!! problem with student ID

Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to give my photos of student ID I can't so I thought th...

  • Casual Listener
  • Firstly my English isn't very good but I will try tell about my problem. I wanted to get premium with student discount, so I write my payment card number and the payment is done but when I tried to g...
  • janush
  • Casual Listener
  • 501 Views
  • 2 replies
  • 0 likes
  • 501 Views
  • 2 replies
  • 0 likes

Payment for students

HelloI have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does anyone know how I can solve my problem. I did not under...

  • Newbie
  • Hello I have activated the student pass. Payment has been made. But for some errors the payment was not attached with my account so I still have the profile blocked but the payment has left. Does an...
  • Maxim
  • Spotify Star
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Payment for Student Discount, doubled charged for regular.

Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium subscription and I am not allowed to change it. Sp...

  • Newbie
  • Hey, I have been a loyal user of Spotify for YEARS. I am a college student and switched plans on 12/3 and paid $4.99. Now, today, 12/29 I was charged $9.99 and it says my plan is now a normal premium...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

charged but no premium

made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium

  • Newbie
  • made a student premium account and when i completed it it said offer expired then charged my account 5$ and i still don’t have premium
  • Luke
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

student discount

I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit the extra they charged me and go back to paying th...

  • Newbie
  • I'm currently a student and I have been registered as a student with spotify premium for the past year but this month I got charged the normal fee of 9.99 instead of the discount fee. How do I credit...
  • LoganHelps
  • Composer
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Says I'm ineligible for discount

I have tried to change my country. I changed my payment to my current country card per a previous post here, but it still won't let me change my country. Also, I am a student, but it won't let me use the student discount. Please help me fix this.

  • Casual Listener
  • I have tried to change my country.  I changed my payment to my current country card per a previous post here, but it still won't let me change my country.  Also, I am a student, but it won'...
  • Luke
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Spotify premium -> student discount

Hello everybody, I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount?I logged into unidays but when I click on "student discount" I have t...

  • Casual Listener
  • Hello everybody,   I used to have the student discount for my spotify account. However, it is no longer there and I pay the normal amount. How do I change it back to student discount? I logge...
  • DaisyMeRollin
  • Casual Listener
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

How to sign up for Student account

Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.

  • Newbie
  • Hi, I was wondering if you can sign up for a student account on spotify with your personal email, or if you need to use your school email to verify that you are a student.
  • Maxim
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

List of universities for the student discount

Hi, Does anyone know where you can find the list of accepted universities?

  • Visitor
  • Hi,  Does anyone know where you can find the list of accepted universities?
  • Maxim
  • Spotify Star
  • 6676 Views
  • 1 replies
  • 0 likes
  • 6676 Views
  • 1 replies
  • 0 likes

Solved!! 1 month instead of 12 month.

Spoiler (Highlight to read)Hello there. Today I bought a 50% discount student package for 12 months.When I look at it from the system, I see that it will end in 1 month.He said it was 12 months with a credit / debit card.I'm waiting for your help.Hel...

  • Casual Listener
  • Hello there. Today I bought a 50% discount student package for 12 months. When I look at it from the system, I see that it will end in 1 month. He said it was 12 months with a credit / debit card. ...
  • imattolo
  • Community Legend
  • 1286 Views
  • 6 replies
  • 0 likes
  • 1
    12
    ay
    Help
    mount
    Student
  • 1286 Views
  • 6 replies
  • 0 likes

Student discount

I am unable to get the student discount when I am in fact a college student, please help

  • Casual Listener
  • I am unable to get the student discount when I am in fact a college student, please help 
  • Maxim
  • Spotify Star
  • 566 Views
  • 5 replies
  • 0 likes
  • Student
  • 566 Views
  • 5 replies
  • 0 likes

Spotify Student

Is it possible to purchase spotify premium for students without hulu for $3.99/month?

  • Newbie
  • Is it possible to purchase spotify premium for students without hulu for $3.99/month?
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Student discount

No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero Help!

  • Newbie
  • No puedo obtener premium sin embargo ya me descontaron 98 pesos mexicanos de mi tarjeta, ¿Como puedo hacer que Spotify me haga validos mis 2 meses ya pagados? O que me reembolsen mi dinero 😞 Help!
  • 209 Views
  • 0 replies
  • 0 likes
  • Student
  • 209 Views
  • 0 replies
  • 0 likes

On Student Sign-up, the "University of California, Irvine" shows incorrectly

On Student Sign-Up, the "University of California, Irvine" shows as "University of California Irvine Law" and "University of California - Irvine Law." Neither of which work for the "University of California, Irvine" (NOT Law School). Anyone know how ...

  • Casual Listener
  • ...ustomer service?   Sure, I can ask to be manually validated, but why should I and the 33,000 other students who attend University of California, Irvine be required to go through a more c...
  • Da_Le
  • Casual Listener
  • 462 Views
  • 1 replies
  • 0 likes
  • Student
  • 462 Views
  • 1 replies
  • 0 likes

I can't be Premium

I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. What should I Do? My User ID: Sword and my e-mail:

  • Newbie
  • I am a Student I completed all process and You Have been withdrawn 1.83 USD three times From My Credit Card. My Bank sent a message to me that Process complete.I am not Premium. I Will GET MAD. ...
  • 231 Views
  • 0 replies
  • 0 likes
  • Student
  • 231 Views
  • 0 replies
  • 0 likes

Assinatura

Bom dia. Aparentemente estou como Premium até setembro de 2017.Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica pedindo pra migrar pró Premium, quando vou preencher...

  • Newbie
  • Bom dia. Aparentemente estou como Premium até setembro de 2017. Já solicitei várias vezes o desconto de estudante e não tenho retorno. Se foi aprovado ou não... Estou perdido, pois o app sempre fica...
  • Bittencourt
  • Spotify Star
  • 488 Views
  • 3 replies
  • 0 likes
  • 488 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with student's premium payment

I tried to go premium with the student's discount but unfortunately my payment cannot be completed. I am absolutely sure that my card is valid and working. After having credited 50 euros (the kind of credit card that you load money in it and use it f...

  • Newbie
  • I tried to go premium with the student's discount but unfortunately my payment cannot be completed. I am absolutely sure that my card is valid and working. After having credited 50 euros (the kind of...
  • Alfredo
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Renewing Student Subscription

I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my spotify has lapsed to normal premium and my hulu is gone. ...

  • Casual Listener
  • I received and email saying i needed to renew my subscriptions to Spotify Premium for Students/Hulu and when I attempted to, none of the forms worked. Now, my subscriptions have lapsed and my s...
  • Alfredo
  • Roadie
  • 745 Views
  • 1 replies
  • 0 likes
  • Student discount USA
    Subscription
  • 745 Views
  • 1 replies
  • 0 likes