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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25938 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25938 Views
  • 19 replies
  • 0 likes

Superuser Contribution Verification to university premium went to the wrong email address

I was trying to verify so I could change my plan to university premium. The request was approved, but it went to the wrong email, instead of being my email, which has a “.com” ending, it went to a “.con” ending. I can’t change it and I want to know w...

  • Visitor
  • I was trying to verify so I could change my plan to university premium. The request was approved, but it went to the wrong email, instead of being my email, which has a “.com” ending, it went to a “....
  • Susan_GP
  • Moderator
  • 324 Views
  • 1 replies
  • 1 likes
  • 324 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Premium Student for 3 months

PlanPremium StudentCountryPhilippinesDeviceHuawei P30 liteOperating SystemAndroid My Question or IssueWhy does it say that my next billing date is June 4, 2024, but the plan says ₱75 for 3 months? This is my second time availing of the premium plan; ...

  • Visitor
  • Plan Premium Student Country Philippines Device Huawei P30 lite Operating System Android   My Question or Issue Why does it say that my next billing date is June 4, 2024, but the plan ...
  • Novy
  • Moderator
  • 839 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 839 Views
  • 1 replies
  • 0 likes

I have a Spotify Gift card/voucher and i already have a Student premium plan

PlanStudent Premium PlanCountry Device(Samsung Galaxy note 9) My Question or IssueSo I have a voucher/gift card for spotify, but I go to redeem it and it says I already have a premium plan, and all I'm trying to do is add the money to my premium acco...

  • Visitor
  • Plan Student Premium Plan Country   Device (Samsung Galaxy note 9)   My Question or Issue So I have a voucher/gift card for spotify, but I go to redeem it and it says I already have...
  • Maxim
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the University Premium plan give me the right to use the full API?

I'm a Computer Engineering student and I'm developing a Virtual Assistant and I'd like to deploy Spotify's API to have full access, but it's giving an error as if my Plan is not Premium which is the University Premium Plan

  • Visitor
  • I'm a Computer Engineering student and I'm developing a Virtual Assistant and I'd like to deploy Spotify's API to have full access, but it's giving an error as if my Plan is not Premium which is the ...
  • Eni
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Adverts in mu premium student plan

I'm the middle of a podcast episode 2 adds appeared and lasted for a minute, this shouldn't me happening as I've already paid de April receipt which allows me to listen to Spotify without adverts

  • Visitor
  • I'm the middle of a podcast episode 2 adds appeared and lasted for a minute, this shouldn't me happening as I've already paid de April receipt which allows me to listen to Spotify without adverts
  • Billy-J
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Solved!! Updating payment method

PlanPremium Student Country Ghana My Question or IssueMy current card has expired and I'm trying to add a new card to my account but the space where I would enter this information isn't loading.I don't think it's an Internet problem because I'm able ...

  • Casual Listener
  • Plan Premium Student   Country  Ghana   My Question or Issue My current card has expired and I'm trying to add a new card to my account but the space where I would enter this in...
  • 26229079
  • Casual Listener
  • 635 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 635 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sorry, you are not eligible for that plan. Here are some other ways to get Premium.

Hi guys, I am a student at Louisiana Tech University and I want to switch from my current family plan to the student plan. I tried to sign up for the student plan, but even though it says I'm verified, I keep getting an error message that says "Sorry...

  • Newbie
  • Hi guys, I am a student at Louisiana Tech University and I want to switch from my current family plan to the student plan. I tried to sign up for the student plan, but even though it says I'm verifie...
  • Joan
  • Moderator
  • 818 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost Spotify premium account due to deleting apple ID.

I deleted my apple ID on my phone, and I made a new apple ID, and I lost access to my premium account because of this. I would like to be able to access my premium account again.

  • Newbie
  • I deleted my apple ID on my phone, and I made a new apple ID, and I lost access to my premium account because of this. I would like to be able to access my premium account again.
  • Maria
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution tratodeincribirmealplande estudianteperome sale que el formulario no existe

buenas el formulario para llenar la solicitud del prime de estudiante, el link del formulario me indica que no existe y no se si es que no aplica a mi pais o ya no esta activa esta funcion

  • Visitor
  • buenas el formulario para llenar la solicitud del prime de estudiante, el link del formulario me indica que no existe y no se si es que no aplica a mi pais o ya no esta activa esta funcion
  • Vasil
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

No option to re-verify student status

Plan: StudentCountry: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page. There is no button for "reverify" so I then click on "Get Started". Th...

  • Casual Listener
  • Plan: Student Country: US   I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page...
  • copper1
  • Casual Listener
  • 1678 Views
  • 4 replies
  • 1 likes
  • Account
    Subscription
  • 1678 Views
  • 4 replies
  • 1 likes

Superuser Contribution ¿Cómo puedo volver a tener Spotify Premium?

No puedo pagar Spotify Premium para estudiantes, la tuve hace un año, pero cuando le di de baja y quise volver a tenerla, no me permite pagarla. Probe varias tarjetas y ninguna funciona.

  • Visitor
  • No puedo pagar Spotify Premium para estudiantes, la tuve hace un año, pero cuando le di de baja y quise volver a tenerla, no me permite pagarla. Probe varias tarjetas y ninguna funciona.
  • Novy
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot renew student premium subscription

Hi, I am almost reaching the end of my yearly premium student account subscription and I am trying to renew it before it ends. I have been unable to do so by following the guidelines from SheerID or by following those on the Spotify website. Clicking...

  • Casual Listener
  • Hi,  I am almost reaching the end of my yearly premium student account subscription and I am trying to renew it before it ends. I have been unable to do so by following the guidelines from Sheer...
  • paulaneu
  • Visitor
  • 3865 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 3865 Views
  • 7 replies
  • 0 likes

Superuser Contribution I have two account by accident

I was trying to update the payment of my account and intead I created another account with the same email, I want to have my initial account.

  • Visitor
  • I was trying to update the payment of my account and intead I created another account with the same email, I want to have my initial account.
  • user-removed
  • Not applicable
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to pay the Spotify Student plan with a debit card?

A few months ago, there were two options for the payment method which is to use a credit card/debit card or a mobile credit. And I used the mobile credit method because I got a few credits there that I don't really use. I pay it for one month, thinki...

  • Casual Listener
  • A few months ago, there were two options for the payment method which is to use a credit card/debit card or a mobile credit. And I used the mobile credit method because I got a few credits there that...
  • Ivelina
  • Moderator
  • 1786 Views
  • 3 replies
  • 0 likes
  • 1786 Views
  • 3 replies
  • 0 likes

Student verification link not working.

I have been able to verify my student account on spotify, and got the link to get student discount. I can click it and be directed to the spofity website to confirm my account. But when i click confirm account, it takes to me an error page saying "pa...

  • Newbie
  • I have been able to verify my student account on spotify, and got the link to get student discount. I can click it and be directed to the spofity website to confirm my account. But when i click confi...
  • osornios
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution subscription page for student plan won't move ahead to make payment

I was trying to renew my premium plan and upon changing it to student plan and the verification by sheerID had been done, the page won't move past subscription page

  • Casual Listener
  • I was trying to renew my premium plan and upon changing it to student plan and the verification by sheerID had been done, the page won't move past subscription page
  • Eni
  • Moderator
  • 421 Views
  • 3 replies
  • 0 likes
  • 421 Views
  • 3 replies
  • 0 likes

Is my Premium subscription cancelled?

I paid for my student subscription but I wanted to join a Premium Family account

  • Visitor
  • I paid for my student subscription but I wanted to join a Premium Family account
  • Jose_M
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Meu plano foi alterado sem meu consentimento

PlanstudentCountryBrazilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "My student plan was changed to premium. I understand that I need to resend my enrollment pr...

  • Newbie
  • Plan student Country Brazil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   "My ...
  • Bittencourt
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 270 Views
  • 1 replies
  • 0 likes

being and not being qualified at the same time

I've been qualified for a student plan but when i click on the link it says i'm not qualified. ive already tried on incognito page

  • Casual Listener
  • I've been qualified for a student plan but when i click on the link it says i'm not qualified. ive already tried on incognito page  
  • Luan
  • Spotify Star
  • 448 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 448 Views
  • 3 replies
  • 0 likes