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Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26103 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26103 Views
  • 20 replies
  • 0 likes

Superuser Contribution Had free account now premium with different email

I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I update my email address on my phone so that it recognize...

  • Visitor
  • I have the free Spotify on my phone with my personal email address as the log in. But then I started grad school and now have the Premium student subscription which is my school email. How do I updat...
  • Eni
  • Moderator
  • 688 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 688 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo verificarme, no aparece mi universidad en la pagina de spotify

Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados

  • Visitor
  • Al momento de verificar en Spotify no me aparece mi escuela, pero en la pagina de SheerID si esta dentro de los vereificados
  • Dian
  • Spotify Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema account studenti

Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti da più di un anno credo) si pagano 9,99. Quindi prov...

  • Regular
  • Il mio account è stato disattivato perchè ho avuto problemi con la carta e il pagamento non veniva effettuato. Risolto il problema riattivo l'abbonamento e invece di 4,99 (ho l'abbonamento studenti d...
  • Dian
  • Spotify Legend
  • 1370 Views
  • 6 replies
  • 0 likes
  • Student
  • 1370 Views
  • 6 replies
  • 0 likes

SheerID manual verification not working

PlanStudent PremiumCountry USDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue So I was just told ro re-verify for spotify premium student and I did using the manual sheerID verification. It was successful, and when I click the link ...

  • Casual Listener
  • Plan Student Premium Country  US Device Samsung Galaxy 9 Operating System Android    My Question or Issue  So I was just told ro re-verify for spotify premium student an...
  • bso118
  • Newbie
  • 1887 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1887 Views
  • 4 replies
  • 0 likes

using spotify premium on a new account

PlanFree/Premium - freeCountry - UK Deviceiphone 11Operating SystemiOS 15 My Question or IssueI recently had to create a new spotify account. i had student premium on my previous account, but i cancelled the subscription. i wanted to start using stud...

  • Visitor
  • Plan Free/Premium - free Country - UK   Device iphone 11 Operating System iOS 15   My Question or Issue I recently had to create a new spotify account. i had student premium on my...
  • Maxim
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium student

Buongiorno, Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivato il pagamento di 9,9€. Sono ritornata nella mail e ho ripremuto s...

  • Casual Listener
  • Buongiorno,    Ho l’abbonamento per studenti, rinnovato il mese scorso (16/10) dato che era scaduto l’anno. Nonostante io avessi fatto tutti i passaggi di conferma, ieri sera mi è arrivat...
  • Lyubka
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 271 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution wont recognize my college

PlanFree/Premium StudentCountry England, UK My Question or Issue I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled in Oldham Sixth Form College in the UK and have a UNIDAYS account and qualify for stud...

  • Casual Listener
  •   Plan Free/Premium Student Country  England, UK   My Question or Issue  I tried to apply for the student premium subscription, as I am 17 years old and currently enrolled...
  • Alex
  • Spotify Legend
  • 9664 Views
  • 4 replies
  • 0 likes
  • Student
  • 9664 Views
  • 4 replies
  • 0 likes

Solved!! Re: Is Hulu included when student plan expires?

Hey @Maxim ,Thanks for your response as I was also looking for an answer to this.I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expires?Thanks for your time.

  • Casual Listener
  • Hey @Maxim , Thanks for your response as I was also looking for an answer to this. I have a follow-up question though: Do you know how long access to Hulu lasts once the Spotify Student plan expi...
  • Maxim
  • Spotify Star
  • 1647 Views
  • 3 replies
  • 0 likes
  • 1647 Views
  • 3 replies
  • 0 likes

I can't switch my plan to the student plan after being accepted?

I am currently on a family plan and i wanted to switch to the student one. I just received the email that my proof of student enrolment has been accepted however when i try to switch the plan from the link it says that i am not eligible?

  • Visitor
  • I am currently on a family plan and i wanted to switch to the student one. I just received the email that my proof of student enrolment has been accepted however when i try to switch the plan from th...
  • Maxim
  • Spotify Star
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

payment

Hello,i have problems with the payment. I tried to upgrade to a premium account for students and when I pick PayPal as my method of payment it says that it is not available for the country I have chosen (Germany).

  • Visitor
  • Hello, i have problems with the payment. I tried to upgrade to a premium account for students and when I pick PayPal as my method of payment it says that it is not available for the country I have c...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me han cobrado 9,9€ y soy estudiante

Hola, tenía el plan estudiante y sin aviso me han cobrado 9,9€ automáticamente y todavía tengo el descunento.

  • Visitor
  • Hola, tenía el plan estudiante y sin aviso me han cobrado 9,9€ automáticamente y todavía tengo el descunento. 
  • Alex
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution O can't open verification link

After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found

  • Visitor
  • After I verified my student account in university portal I got email. And when I want to continue with this link it opens 404 not found
  • Not applicable
  • 362 Views
  • 2 replies
  • 0 likes
  • 362 Views
  • 2 replies
  • 0 likes

Superuser Contribution Studenten korting werkt niet

Ik heb dus voordat ik een premium account nam een proefmaand genomen. Gelijk na het aansluiten van deze proefmaand heb ik de studenten korting gereld (email terug gekregen dat akkoord is gegaan en dat alles goed is) vevolgens werkt de studenten korti...

  • Casual Listener
  • Ik heb dus voordat ik een premium account nam een proefmaand genomen. Gelijk na het aansluiten van deze proefmaand heb ik de studenten korting gereld (email terug gekregen dat akkoord is gegaan en da...
  • Alex
  • Spotify Legend
  • 2918 Views
  • 7 replies
  • 0 likes
  • Student
  • 2918 Views
  • 7 replies
  • 0 likes

Student plan no longer includes headspace?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs headspace no longer included in the student premium plan? I logged into headspace but a lot of ...

  • Newbie
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is headspace...
  • Luan
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 476 Views
  • 1 replies
  • 0 likes

Student premium

PlanFree/PremiumCountryCanada/United StatesDeviceiphone 13 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am a Canadian citizen going to school at a university in the United States. I can’t get student premium because i...

  • Visitor
  • Plan Free/Premium Country Canada/United States Device iphone 13  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am a Canadian citizen going...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 247 Views
  • 1 replies
  • 0 likes