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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24690 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24690 Views
  • 18 replies
  • 0 likes

Solved!! Paguei o plano errado e o valor não foi ressarcido

Olá, sou estudante, mas ainda não estou na Universidade, não tinha visto que era somente para alunos e faculdades e fiz a compra, mas na hora da confirmação da faculdade percebi o erro e então fechei a pagina e fiz o plano normal, mas os 8,50R$ do pl...

  • Casual Listener
  • Olá, sou estudante, mas ainda não estou na Universidade, não tinha visto que era somente para alunos e faculdades e fiz a compra, mas na hora da confirmação da faculdade percebi o erro e então fechei...
  • Bittencourt
  • Spotify Star
  • 668 Views
  • 5 replies
  • 0 likes
  • 668 Views
  • 5 replies
  • 0 likes

Spotify Student "Du hast diesen Gutschein bereits eingelöst."

Tried to activate Spotify Student but it only shows "Du hast diesen Gutschein bereits eingelöst." I have had Spotify Premium before for 9,99€ activated Spoitfy Student but never used it or paid the reduced rate. Now I wanted to start Spotify Student ...

  • Visitor
  • Tried to activate Spotify Student but it only shows "Du hast diesen Gutschein bereits eingelöst."   I have had Spotify Premium before for 9,99€ activated Spoitfy Student but never used it or p...
  • Maxim
  • Spotify Star
  • 2729 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 2729 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Verification not working

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremium (Individual)CountryUSADeviceWindows 11Operating SystemiPhone 13, Windows 11, PS4, etc My Question or IssueI am having t...

  • Newbie
  • None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium (Individual) Country USA Device Windows 11 Operating System...
  • Dian
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 346 Views
  • 1 replies
  • 0 likes

Premium student You have already redeemed the code for this offer.

I got premium student once but I stop paying for a month bc I did't have money. So now i want to return and I can't. bc said ¨You have already redeemed the code for this offer¨ what ca i do? I still stuying in the same university so i can't put anoth...

  • Visitor
  • I got premium student once but I stop paying for a month bc I did't have money. So now i want to return and I can't. bc said ¨You have already redeemed the code for this offer¨ what ca i do? I still ...
  • Maxim
  • Spotify Star
  • 311 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify student unknown error

PlanFree/PremiumCountrygermanyDevicehuawei p90lite/ desktop pcOperating Systemandroid/ windows 10 My Question or Issuei keep receiving "unknown error, pls try again later", when trying to sign up for spotify student. i reckon its bcs i am using a vpn...

  • Visitor
  •   Plan Free/Premium Country germany Device huawei p90lite/ desktop pc Operating System android/ windows 10   My Question or Issue i keep receiving "unknown error, pls try again l...
  • mateushfm_
  • Visitor
  • 858 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 858 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment of premium

My Question or Issuehello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no problem in that end. ive tried incognito different browser...

  • Newbie
  • My Question or Issue hello ive contacted advisors but got no help its not letting me subscribe for student premium it says my payment isn’t authenticated ive even talked to my bank and have no probl...
  • Vasil
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 232 Views
  • 1 replies
  • 0 likes

Not qualifying for Premium Student because of age.

My Question or IssueSo I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university perks. Some of these perks that both the college and h...

  • Visitor
  • My Question or Issue So I've been trying to qualify for the Premium Student plan, despite being 15. However, I'm going to an university-sponsored high school that gives the students all university p...
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 230 Views
  • 1 replies
  • 0 likes

Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been de

Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?

  • Visitor
  • Last month, I paid 4.99 euros for my student account, but for the new month, 9.99 euros have been deducted from my account. Is there a solution for renewing my student account?
  • ToolboxT
  • Roadie
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to do student verification

PlanPremiumCountryIndiaDevice(iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015)Operating System(iOS 16 beta, iPadOS 15, macOS Catalina .) My Question or IssueI have been a verified premium student since 11th September 2021, but when I went t...

  • Casual Listener
  • Plan Premium Country India Device (iPhone X, iPad Pro 10.5 inch 2017, MacBook Air early 2015) Operating System (iOS 16 beta, iPadOS 15, macOS Catalina .)   My Question or Issue I have ...
  • ヤルダアン
  • Casual Listener
  • 688 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 688 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Nao consigo assinar o plano universitário

Estimados (as),Boa noite! Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar a SheerID que faz a verificaçao de estudantes me retorna a seg...

  • Newbie
  • Estimados (as), Boa noite!   Tentei voltar a assinar o plano universitario do Spotify que usei por um período no inicio do ano, depois acabei cancelando meu plano. Agora quando tento assinar ...
  • Alex
  • Spotify Legend
  • 946 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pone que ya he usado la oferta

PlanFree/PremiumCountryESPAÑADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola! Cuando voy a renovar el plan de estudiantes me pone que ya he usado esa oferta. Ac...

  • Newbie
  • Plan Free/Premium Country ESPAÑA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue H...
  • Elena
  • Moderator
  • 1928 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1928 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Premium subscription: Can't find the USA among home university country selection

Hi,I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it.What can I do?

  • Visitor
  • Hi, I want to get a student premium subscription, but when I want to select the USA for the country where my home university is located, I can't just find it. What can I do?
  • Vasil
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify wants a billing address from the US

Hey,I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...

  • Newbie
  • Hey, I just verified that I am a student at an austrian School (TGM), to get access to the student sub, but when it comes to billing Spotify wants an american billing address...
  • Yordan
  • Moderator
  • 5991 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 5991 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remboursement différence - abonnement

Bonjour, Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "prenium". Merci beaucoup de votre aide ! Gabrielle

  • Visitor
  • Bonjour,   Etudiante et bénéficiaire de l'offre étudiante, je souhaiterais savoir comment me faire rembourser la différence pour le mois durant lequel j'ai été prélevé en tant qu'utilisateur "...
  • OscarDC
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo to Student

Hey, when updating my payment details I somehow selected Premium Duo instead of Student 臘‍can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the month? PlanDuo/StudentCountryAustralia DeviceSamsung S20Op...

  • Visitor
  • Hey, when updating my payment details I somehow selected Premium Duo instead of Student 🤦🏽‍♀️ can I change this now? And get refunded for sup to just pay student or am I stuck now at duo for the m...
  • AlejaR
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution NOT LOGGING IN AGAIN

PlanPremiumCountryIndiaDeviceSamsung Galaxy J6+Operating SystemAndroid My Question or IssueI have already paid for Spotify Premium student in May 2022 for a whole year. Now I am not being able to login again and I have forgotten my username and passw...

  • Visitor
  • Plan Premium Country India Device Samsung Galaxy J6+ Operating System Android   My Question or Issue I have already paid for Spotify Premium student in May 2022 for a whole year. ...
  • Yordan
  • Moderator
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country's phone code is still not supported

PlanStudent premium CountryIraqDeviceiPhone 13Operating SystemIOS 15.4.1 My Question or IssueHi, I'm having an issue with verification in SheerID. It says that my country's code is not supported. I live in Iraq, and I tried in incognito and even chan...

  • Visitor
  •   Plan Student premium  Country Iraq Device iPhone 13 Operating System IOS 15.4.1   My Question or Issue Hi, I'm having an issue with verification in SheerID. It says that m...
  • Dian
  • Spotify Legend
  • 938 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 938 Views
  • 3 replies
  • 1 likes

Premium activated on one device but not another.

PlanPremium StudentCountryUnited StatesDeviceSamsung smartphone & Dell laptopOperating SystemAndroid & Windows 10 My Question or IssueI signed up for the student premium account for Spotify. I've had a free Spotify account under that email address fo...

  • Newbie
  •   Plan Premium Student Country United States Device Samsung smartphone & Dell laptop Operating System Android & Windows 10   My Question or Issue I signed up for the stud...
  • Maxim
  • Spotify Star
  • 691 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not playing offline

My Question or IssueI have a student plan and I have been trying to play my music offline but it’s not working PlanStudent PlanUSA

  • Visitor
  • My Question or Issue I have a student plan and I have been trying to play  my music offline but it’s not working  Plan Student Plan USA      
  • Dian
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment method

PlanPremiumCountryIndonesiaDeviceiPhone 12Operating SystemiOS 15,6 My Question or Issuei want to change my payment method and i was canceled my subscription and spotify told me my premium was over at 08/05/2022 (august, 05 2022) and i cancel it after...

  • Newbie
  • Plan Premium Country Indonesia Device iPhone 12 Operating System iOS 15,6   My Question or Issue i want to change my payment method and i was canceled my subscription and spotify told ...
  • Dian
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 245 Views
  • 1 replies
  • 0 likes