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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • bktpycq32396kl53n1fk
  • Newbie
  • 26121 Views
  • 20 replies
  • 0 likes
  • Premium for Students
  • 26121 Views
  • 20 replies
  • 0 likes

I should be able to still use my gift card, but paypal pays

I have a students account and bought a sixty euro gift card to pay for a year. Although, I realized, that after half a year the money is being taken from my bank account. I would like to have more information about that.

  • Visitor
  • I have a students account and bought a sixty euro gift card to pay for a year. Although, I realized, that after half a year the money is being taken from my bank account. I would like to have more i...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone number's country code is not supported

PlanPremium for StudentsCountryIraqDeviceiphone 13 Pro Max My Question or IssueStudent Premium on iraq not working its showing this message when i fill up the information page ( Phone number's country code is not supported. )

  • Newbie
  •   Plan Premium for Students Country Iraq Device iphone 13 Pro Max   My Question or Issue Student Premium on iraq not working its showing this message when i fill up the i...
  • Dian
  • Spotify Legend
  • 598 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover lost account and student email

PlanPremium StudentUSA DeviceIphone 11 and MacBook Air 2019 My Question or IssueHi there,A few days ago, I was logged out of all of my spotify accounts and my normal email account isnt working to access again. Im not sure if this is an issue with hac...

  • Visitor
  • Plan Premium Student USA   Device Iphone 11 and MacBook Air 2019   My Question or Issue Hi there, A few days ago, I was logged out of all of my spotify accounts and my normal email...
  • MihailY
  • Moderator
  • 691 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 691 Views
  • 1 replies
  • 0 likes

student subscription

hello. does the student subscription apply ONLY to full-time students? i am only taking one rn because of work but it says they can't confirm i'm a student. ty!

  • Newbie
  • hello. does the student subscription apply ONLY to full-time students? i am only taking one rn because of work but it says they can't confirm i'm a student. ty!
  • Maxim
  • Spotify Star
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reverify student subscription

PlanStudent Premium CountryUSA DeviceDesktop Operating SystemWindows 10 My Question or IssueI got an email saying I have to reverify myself as a student. I have clicked on the link to do so, but it takes me to the page advertising Hulu and newly adde...

  • Newbie
  •   Plan Student Premium   Country USA   Device Desktop   Operating System Windows 10   My Question or Issue I got an email saying I have to reverify myself as a ...
  • bergemily6
  • Newbie
  • 64512 Views
  • 26 replies
  • 16 likes
  • 64512 Views
  • 26 replies
  • 16 likes

Superuser Contribution conta premium universitaria

ja realizei todos os processos pra habilitar a função premium universitário porem foi descontado o valor normal da conta premium 19,90 quando tento habilitar novamente chega a mensagem de " Você já aproveitou esta oferta."

  • Casual Listener
  • ja realizei todos os processos pra habilitar a função premium universitário porem foi descontado o valor normal da conta premium 19,90 quando tento habilitar novamente chega a mensagem de " Você...
  • OscarDC
  • Moderator
  • 503 Views
  • 1 replies
  • 0 likes
  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Closed old account with student premium

I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had student premium for a while on my old account but I chan...

  • Visitor
  • I recently decided to close my old Facebook account, which was also linked with my old Spotify account. I then decided to close the Spotify account too and make a new one on my new email. I had stude...
  • Vasil
  • Moderator
  • 403 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't avail 3 months of student premium for 75PHP

PlanFree/Student PremiumCountryPhilippines Operating SystemAndroid 11 In the premium section, there is an offer of 3 months student premium for 75php when using mobile or e-wallet, but I can't avail it when paying. It shows that I will be charged 75 ...

  • Visitor
  • Plan Free/Student Premium Country Philippines  Operating System Android 11     In the premium section, there is an offer of 3 months student premium for 75php when using mobile...
  • Dian
  • Spotify Legend
  • 2147 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 2147 Views
  • 1 replies
  • 0 likes

Premium Student

Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.

  • Visitor
  • Whenever I try to do Student discount, it doesn't show united states for Student. So I can't go further.  
  • Maxim
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 391 Views
  • 1 replies
  • 0 likes

No notification about my student deal being expired

PlanPremiumCountryGermany My Question or IssueHi I was using the student premium deal for a while now and I have not received any notifications about my student deal being expired. Normally you would receive a reminder mail. This time I got none. So ...

  • Newbie
  • Plan Premium Country Germany    My Question or Issue Hi I was using the student premium deal for a while now and I have not received any notifications about my student deal being ...
  • PedroContipelli
  • Casual Listener
  • 2099 Views
  • 2 replies
  • 1 likes
  • Student
  • 2099 Views
  • 2 replies
  • 1 likes

Payment failed

Plan: StudentFree/Premium: FreeCountry: USA Device: iPhone 13 Pro / Macbook Air 2021(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am an international student from S...

  • Visitor
  • Plan: Student Free/Premium: Free Country: USA   Device: iPhone 13 Pro / Macbook Air 2021 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, W...
  • Maxim
  • Spotify Star
  • 451 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 451 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Você já aproveitou essa oferta"

Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não compartilhamos mais e agora eu tentei solicitar o Pr...

  • Newbie
  • Eu compartilhava uma conta com uma amiga que utilizava dos dados dela para ter o desconto do premium universitário. No caso, o email era meu e a matrícula da faculdade era dela. Acontece que já não c...
  • Bittencourt
  • Spotify Star
  • 1086 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1086 Views
  • 2 replies
  • 0 likes

Premium Student overseas

PlanFree/Premium Student CountryItaly / South Korea DeviceSamsung A52s Operating SystemAndroid 11 My Question or IssueHello! I have a problem with my spotify profile. I moved to South Korea for a while (I'm from Italy) as a student and spotify is not...

  • Visitor
  • Plan Free/Premium Student  Country Italy / South Korea  Device Samsung A52s  Operating System Android 11    My Question or Issue Hello! I have a problem with my spo...
  • Maxim
  • Spotify Star
  • 441 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution L'abonnement est passé de étudiant (4.99) à premium (9.99) sans préavis

PlanetudiantCountryFranceDevice(iPhoneOperating System(iOS 10 My Question or IssueBonjour,Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. comment faire pour le remettre en étudiant y compris pour le mois en cours.Mer...

  • Visitor
  • Plan etudiant Country France Device (iPhone Operating System (iOS 10   My Question or Issue Bonjour, Mon compte est passé automatiquement depui etudiant à premium sans aucun préavis. ...
  • Alex
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 301 Views
  • 1 replies
  • 0 likes

Spotify Student Premium Verification 404 Page

PlanFreeCountrySouth Korea (Temporarily) DeviceIntel LaptopOperating SystemWindows 10 My Question or Issue:I'm trying to get onto the Spotify Student Plan before the plan expires, and I've been clicking on the link that should allegedly send me to th...

  • Visitor
  • Plan Free Country South Korea (Temporarily)  Device Intel Laptop Operating System Windows 10   My Question or Issue: I'm trying to get onto the Spotify Student Plan before the pla...
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution money entry error

PlanPremiumCountryCzech Republic DeviceiPhone 11Operating SystemiOS 15.6.1 My subscription was charged on 9.09 and now my account says the next charge is on 28.09, why is this and how can this error be resolved?

  • Newbie
  •   Plan Premium Country Czech Republic  Device iPhone 11 Operating System iOS 15.6.1   My subscription was charged on 9.09 and now my account says the next charge is on 28.09,...
  • Eni
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 372 Views
  • 1 replies
  • 0 likes

Student Premium

Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college So I wanted to know if my student premium will work in the UK as well or if will I have to change my location and billing exchange fr...

  • Newbie
  • Hi, I am planning on buying Student Premium on Spotify, however, I will be moving to the UK next week for my college  So I wanted to know if my student premium will work in the UK as well or if...
  • Maxim
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cancel Premium Student From App?

I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). How on EARTH do I cancel the premium account so I can ju...

  • Visitor
  • I'm locked out of the account that's linked to my student premium (long story short, typo entering the e-mail and I forgot the password, so I can't fix the e-mail and can't reset the password). ...
  • Plamen_Bear
  • Spotify
  • 343 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verification issue

Hi I am facing an issue with student id verification.I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail student discount.Please help if you canPlan-currentl...

  • Visitor
  • Hi I am facing an issue with student id verification. I dont use a last name on my id card and last name is required for verification process.Ive also tried using a full stop(.) but still cant avail...
  • Elena
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mode of payment

Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the procedure to avail the student plan but it states that I...

  • Visitor
  • Hello, so recently I was verified that I can avail the student plan for my spotify account but when I was about to pay my account the qr code for the payment went lost, hence, I tried to do the proce...
  • Alex
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 410 Views
  • 1 replies
  • 0 likes