Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25920 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25920 Views
  • 19 replies
  • 0 likes

College

PlanFree/PremiumCountryUnited KingdomDevice(iPhone 7, PC)Operating System(iOS 13.6.1,, Windows 10) My Question or IssueI've tried to add my college the the SheerID list so i can get spotify student premium like i have in the past and it says my colle...

  • Casual Listener
  • Plan Free/Premium Country United Kingdom Device (iPhone 7, PC) Operating System (iOS 13.6.1,, Windows 10)   My Question or Issue I've tried to add my college the the SheerID list so i ...
  • Billy-J
  • Spotify Star
  • 454 Views
  • 3 replies
  • 0 likes
  • 454 Views
  • 3 replies
  • 0 likes

student discount: stuck on payment page

Plan Student DiscountUSA Device(iPhone XR, HP computer)Operating System(iOS 10, Windows 10) My Question or Issue I got verified for the student discount but I have not been able to get past the payment page. I have tried on my phone and my computer a...

  • Newbie
  • Plan Student Discount USA   Device (iPhone XR, HP computer) Operating System (iOS 10,  Windows 10)   My Question or Issue  I got verified for the student discount but I h...
  • Joel-M
  • Composer
  • 430 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Students: Got SheerID Verification Email, but CANNOT Purchase

Plan Free/Premium Country Canada Device PC Operating System Windows 10 My Question or Issue I already got an email which stated I was verified by SheerID and I could get student discount. However, when I tried to purchase, Spotify said "College not f...

  • Visitor
  • Plan Free/Premium Country Canada   Device PC Operating System  Windows 10   My Question or Issue I already got an email which stated I was verified by SheerID and...
  • Ivan
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find my school on the form but can't request to add it because already an eligible school

PlanStudent PremiumCountryCanada Can't find my school on the form but can't request to add it because it already is an eligible school according to the sheerID request page. Why can't I get the discount if it is an eligible school?

-stp37gure_f8_0-1598235744558.png
  • Newbie
  • Plan Student Premium Country Canada     Can't find my school on the form but can't request to add it because it already is an eligible school according to the sheerID request page. &...
  • Ivan
  • Spotify Legend
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

spotifuggle Student Premium Loop

Hello,I tried to sign up for Spotify premium as a student and after getting verified nothing happened so I go back here https://www.spotify.com/ca-en/purchase/products/?country=CA and then I see that the default plan given is still the $9.99/month bu...

  • Casual Listener
  • Hello, I tried to sign up for Spotify premium as a student and after getting verified nothing happened so I go back here https://www.spotify.com/ca-en/purchase/products/?country=CA and the...
  • Maxim
  • Spotify Star
  • 574 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 574 Views
  • 3 replies
  • 1 likes

Student discount Educational Offerings

One of my teachers is requesting that I purchase licenses for all students in her program. What specific educational programs/offerings for Spotify have? I’m only seeing unlimited music, Streaming through Hulu and Showtime. Thank you in advance.

  • Visitor
  • One of my teachers is requesting that I purchase licenses for all students in her program. What specific educational programs/offerings for Spotify have? I’m only seeing unlimited music, Streaming t...
  • Maxim
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 427 Views
  • 1 replies
  • 0 likes

Student Discount: University name drop down not working

PlanStudent DiscountCountryUnited Kingdom My Question or IssueI was part of the student discount but it ended up putting me back to a normal premium account. I've only had the student discount for 2 years and still in university. I tried to update/re...

  • Visitor
  • Plan Student Discount Country United Kingdom   My Question or Issue I was part of the student discount but it ended up putting me back to a normal premium account. I've only had the studen...
  • FieryBlood
  • Visitor
  • 541 Views
  • 1 replies
  • 4 likes
  • Premium for Students
  • 541 Views
  • 1 replies
  • 4 likes

Solved!!Superuser Contribution Student Subscription Issue

Hello, In the end of student subscription I wanted to renew it but I got problem it that.The problem is, The SheerID system doesn't appear any college/university names at all, it's loads for second and disappearing. So by this I can't renew the stude...

  • Casual Listener
  • Hello,   In the end of student subscription I wanted to renew it but I got problem it that. The problem is, The SheerID system doesn't appear any college/university names at all, it's loads f...
  • Ver
  • Spotify Legend
  • 771 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 771 Views
  • 3 replies
  • 0 likes

Erro ao renovar o premium para estudantes

Meu plano para estudantes acabou neste mes e desde o email para renovar eu venho tentando, porém sempre aparece um erro.Ocorreu um erro desconhecido. Tente de novo mais tarde.Já mudei o email, já abreviei meu nome, já usei apenas o primeiro e o ultim...

  • Visitor
  • Meu plano para estudantes acabou neste mes e desde o email para renovar eu venho tentando, porém sempre aparece um erro. Ocorreu um erro desconhecido. Tente de novo mais tarde. Já mudei o email, já...
  • williamvivar
  • Visitor
  • 945 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 945 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount europe

Hello, I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is expensive for a student. I wanted to ask if there are plans on exte...

  • Regular
  • Hello,   I was planning on extending my premium subscription with the student discount, but I see that is only avaible for USA students, this is not fair, where I live 10€ per month is e...
  • AngelSkills
  • Casual Listener
  • 11154 Views
  • 14 replies
  • 3 likes
  • Premium
    Subscription
  • 11154 Views
  • 14 replies
  • 3 likes

Solved!!Superuser Contribution Lise Öğrencisi İçin Spotify

Merhaba. Lise 3. Sınıf öğrencisiyim, herhangi bir şekilde öğrenciler için olan indirimden yararlanabilir miyim? Örneğin öğrenci belgem ile mail atarsam bana geri dönüş yapabilirler mi ? Beni yönlendirirseniz memnun olurum. Teşekkürler.

  • Casual Listener
  • Merhaba. Lise 3. Sınıf öğrencisiyim, herhangi bir şekilde öğrenciler için olan indirimden yararlanabilir miyim? Örneğin öğrenci belgem ile mail atarsam bana geri dönüş yapabilirler mi ? Beni yönlendi...
  • Xenia
  • Moderator
  • 41394 Views
  • 5 replies
  • 3 likes
  • Premium for Students
  • 41394 Views
  • 5 replies
  • 3 likes

Superuser Contribution Charged for premium with active student discount

CountryCzech RepublicDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueI was charged 5,99 EUR instead of 2,99 while the student discount was activated. I made sure of it being activated - I checked the account settings many times be...

  • Casual Listener
  • Country Czech Republic Device Huawei P30 Lite Operating System Android 10   My Question or Issue I was charged 5,99 EUR instead of 2,99 while the student discount was activated. I made s...
  • Alex
  • Spotify Legend
  • 663 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 663 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trouble Verifying Student premium

Hi, I currently have a free spotify account but I want to switch to a student premium account. I've filled in the form with my name, birthday, and school (which shows up in the drop-down menu), but when I hit the verify button, it takes me back to my...

  • Casual Listener
  • Hi, I currently have a free spotify account but I want to switch to a student premium account. I've filled in the form with my name, birthday, and school (which shows up in the drop-down menu), but w...
  • jstarlyn
  • Casual Listener
  • 546 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 546 Views
  • 2 replies
  • 0 likes

Superuser Contribution I used the premium for students for wrong account and cant change it

Country: Turkey My Question or IssueI had a Spotify account i used before but i started using a different e mail and i created another account with it. I tried to use Spotify for students for my new account but accidently it is used for the old one a...

  • Visitor
  •   Country: Turkey   My Question or Issue I had a Spotify account i used before but i started using a different e mail and i created another account with it. I tried to use Spotify for students...
  • Mihail
  • Spotify Legend
  • 1247 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Confirm student discount is still available

I tried to apply for Premium Students' subscription, but no matter what country I use no universities appear on the dropdown list. I used the link you provided, but it said that there are no eligible schools and no ineligible schools either (see scre...

  • Casual Listener
  • I tried to apply for Premium Students' subscription, but no matter what country I use no universities appear on the dropdown list. I used the link you provided, but it said that there are no e...
  • Alex
  • Spotify Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution validity of the student ID

PlanFree/PremiumCountryPolandMy Question or IssueHello, I have a problem with spotify, more specifically with the premium offer for students. As you know, the coronavirus forced universities to close in mid-March. I had a valid student ID until March...

  • Visitor
  • Plan Free/Premium Country Poland My Question or Issue Hello, I have a problem with spotify, more specifically with the premium offer for students. As you know, the coronavirus forced u...
  • Alex
  • Spotify Legend
  • 943 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 943 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ineligible for Student discount New Zealand

I used premium student for a year and it changed to individual automatically so I am trying to change back to student. But it says my school is ineligible. Even when I tried to request my school it said it doesn't provide discounts for the school I g...

  • Visitor
  • I used premium student for a year and it changed to individual automatically so I am trying to change back to student. But it says my school is ineligible. Even when I tried to request my school it s...
  • Alex
  • Spotify Legend
  • 643 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 643 Views
  • 1 replies
  • 0 likes

Hulu not connecting

Hi. I am having trouble activating my Hulu account. When I try to register it tells me “your email is already registered” when I try to log in with my “already registered” email it tells me “account information wrong” then I tried to send an email to...

  • Visitor
  • Hi. I am having trouble activating my Hulu account. When I try to register it tells me “your email is already registered” when I try to log in with my “already registered” email it tells me “account ...
  • Joel-M
  • Composer
  • 634 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription

СтранаRussiaустройствоHuawei P smart Z, PC, TV.Операционная системаAndroid Q (10), Windows 10 (1909, 2004), Smart TV.Мой вопрос или проблемаapplied for confirmation of a student account, wrote the wrong mail, recently changed the mail on this account

  • Visitor
  • Страна Russia устройство Huawei P smart Z, PC, TV. Операционная система Android Q (10), Windows 10 (1909, 2004), Smart TV. Мой вопрос или проблема applied for confirmation of a student account...
  • Mihail
  • Spotify Legend
  • 597 Views
  • 2 replies
  • 0 likes
  • 597 Views
  • 2 replies
  • 0 likes

Superuser Contribution Although my student membership was active, the extra premium account money was discontinued

PlanStudent/PremiumCountryTurkey DeviceHuawei Mate 10 ProOperating SystemAndroid Oreo My Question or IssueAralık 2019da onayladığım planda 3aylık 18₺ hatta 17.99₺ yazıyordu. Şimdi siz sahtekar değilseniz bana açıklar mısınız? , Spotify aylık, bu fiya...

  • Casual Listener
  • Plan Student/Premium Country Turkey   Device Huawei Mate 10 Pro Operating System Android Oreo   My Question or Issue Aralık 2019da onayladığım planda 3aylık 18₺ hatta 17.99₺...
  • Mihail
  • Spotify Legend
  • 1363 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 1363 Views
  • 1 replies
  • 1 likes