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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 23824 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 23824 Views
  • 17 replies
  • 0 likes

I can't pay for my premium student as payment window isn't loading

I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.

  • Newbie
  • I've chosen my subscription but I can't pay as the payment isn't loading. It's stuck to only selection of the plan.
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads on premium student subscription

I have a Premium Student subscription and my payments go through every month, yet I still get the occasional ad around the beginning of a podcast for example.Why is that? I know these aren't the podcast's paid sponsorships.

  • Visitor
  • I have a Premium Student subscription and my payments go through every month, yet I still get the occasional ad around the beginning of a podcast for example. Why is that? I know these aren't the po...
  • 21jpkvb665wwvirjs4qx
  • Visitor
  • 1650 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 1650 Views
  • 3 replies
  • 0 likes

pq estou tendo anuncios enquanto escuto podcast's se eu pago para não ter

Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.

  • Visitor
  • Ja faz alguns dias que enquanto ouço um podcast tem varios anuncios no meio oq é super chato. Pago justamente para n quer esse tipo de coisa.
  • Bittencourt
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Account disappearance

My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refundPlanStudent

  • Newbie
  • My account suddenly disappeared, along with all my playlists and favorite albums. However, I am still being charged monthly. What should i do to have refund Plan Student  
  • Maxim
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to access Hulu | Premium Student

PlanPremium StudentCountryUSADeviceAll My Question or IssueSo I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here before attempting actual Spotify support. I've had my Premium Student acc...

  • Regular
  • Plan Premium Student Country USA Device All   My Question or Issue So I got in contact with Hulu support and they suggested I contact Spotify about this issue so I figured I'd try here b...
  • Not applicable
  • 615 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 615 Views
  • 5 replies
  • 0 likes

Superuser Contribution PAGO

PlanPara estudiantes PaísColombiaDispositivo(Galaxia A70)Sistema operativo (Androide)Mi pregunta o problemaEl DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALICE EL PAGO Y APARECE COMO PAGO APPROBADO. ACTUALMENTE MI CUENTA APARECE COMO UN...

  • Visitor
  • Plan Para estudiantes  País Colombia Dispositivo (Galaxia A70) Sistema operativo  (Androide) Mi pregunta o problema El DIA 25 REALICE CAMBIO DE PLAN PARA EL PLAN ESTUDIANTES, REALI...
  • Novy
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't get any pin code when purchasing premium

Spotify suddenly stopped updating my plan and I double checked the validation of the student premium and then when I tried to purchase it again It won't send any pin code

  • Visitor
  • Spotify suddenly stopped updating my plan and I double checked the validation of the student premium and then when I tried to purchase it again It won't send any pin code
  • Billy-J
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Hulu is not included in my Premium Student subscription

PlanPremium StudentCountryHungary My Question or IssueI recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere that Hulu is included with the subscription but I can't activate it. ...

  • Newbie
  • Plan Premium Student Country Hungary   My Question or Issue I recently entered university so I updated my subscription from premium to premium student. During the upgrade I saw somewhere t...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 212 Views
  • 1 replies
  • 0 likes

Premium Student coming to an end

Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free, will my headspace still be connected to my account...

  • Visitor
  • Hello, I am currently on the Premium Student plan, which is linked up to my Headspace. The plan is coming to an end in September as I've received the max 4 years, however if I change to Spotify free,...
  • ribezaz
  • Spotify Star
  • 208 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 208 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't open the Spotify premium student page

PlanPremiumCountryFranceDeviceiPhone 14 pro Operating System(iOS My Question or IssueI am trying to have the Spotify premium for student but i can't open the page

  • Visitor
  • Plan Premium Country France Device iPhone 14 pro  Operating System (iOS   My Question or Issue I am trying to have the Spotify  premium for student but i can't open the page
  • Vasil
  • Moderator
  • 469 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 469 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My Student Plan was randomly changed to the Family Plan

PlanFamily Plan (was Student Plan until it was changed without my permission)Country United States My Question or Issue So, I started my Student Plan for Spotify about 2 months ago and was charged $5 for the first month, then I looked back at my bill...

  • Newbie
  • Plan Family Plan (was Student Plan until it was changed without my permission) Country  United States  My Question or Issue  So, I started my Student Plan for Spotify about 2 mont...
  • Alishba
  • Visitor
  • 11874 Views
  • 6 replies
  • 0 likes
  • 11874 Views
  • 6 replies
  • 0 likes

Superuser Contribution the renewal date is less than a month

PlanStudentCountryMalaysiaDeviceIphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI made the payment on 25/8/2024, but the date needs to be renewed on 9/9/2024.

  • Newbie
  • Plan Student Country Malaysia Device Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I made the payment on 25/8/2024, but the date needs ...
  • Ivelina
  • Moderator
  • 338 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student account change

None of the below information is required. However, the more you provide the easier it will be for us to try and help hello.PlanFree/Premium->studentCountryUSA Device(iPhone 13Operating System(iOS 17.5.1 My Question or IssueIf my normal premium payme...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help hello. Plan Free/Premium->student Country USA  Device (iPhone 13 O...
  • Ivelina
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 305 Views
  • 1 replies
  • 0 likes

Folkhighschools (Folkhögskola) aren't included in the Premium Student form.

For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school form isn't included.PlanPremiumCountrySwedenDeviceSam...

  • Newbie
  • For some reason Folkhigh schools (Folkhögskola) isn't included in the Student Premium forms in Sweden. This is also a form of tertiary education for students. So I find it strange that this school f...
  • Maxim
  • Spotify Star
  • 129 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community] How to deactivate Hulu

I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spotify and Hulu support basically point at each other...

  • Visitor
  • I have been going insane for hours it seems, trying to figure out how to deactivate Hulu on my Premium Spotify Student account so that I am able to reactivate Hulu and not be charged for it. Both Spo...
  • tomimizz
  • Newbie
  • 2113 Views
  • 9 replies
  • 2 likes
  • 2113 Views
  • 9 replies
  • 2 likes

Can't Reverify

Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actually click on the student plan and go through the reve...

  • Newbie
  • Currently on Student plan, and it's asking me to reverify my student status. I'll still be a student, so I clicked on the reverify button in the email I received. But there's no way for me to actuall...
  • osornios
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not given option to renew discount after two years

I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it doesn't give me the option to verify. It just says I'...

  • Visitor
  • I got an email today telling me that my Premium for Students discount expires in a month and that I should reverify if I'm still a student. The problem is, when I try to go to the renewal page, it d...
  • Joan
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution payment deducted from account but student plan is paused

Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13 My Question or Issue hi all, i've been using the student plan for a while now, and while in the past my payment did fail because of a legit reason (not enough money in the ...

  • Casual Listener
  • Plan Free/Premium Country India Device Vivo t1 5g Operating System Android 13   My Question or Issue hi all, i've been using the student plan for a while now, and while in th...
  • Ivelina
  • Moderator
  • 447 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 447 Views
  • 3 replies
  • 0 likes

Superuser Contribution My audiobook locked after listening to half of it

I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook locked. Spotify is asking that I buy the books ($3...

  • Visitor
  • I’ve approx 17 hours into a 28 hour audiobook. I used my allotted 15 hours per month and purchased a top up. However, my monthly hours were supposed to reset yesterday and today I found the audiobook...
  • Joan
  • Moderator
  • 970 Views
  • 3 replies
  • 0 likes
  • 970 Views
  • 3 replies
  • 0 likes

Unable to pay using card

PlanPremium StudentCountryMalaysiaFirst of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my Student subscription I did not have the option to use debi...

  • Newbie
  • Plan Premium Student Country Malaysia First of all, I randomly got charged the full amount of regular Premium price instead of Student price without prior notice. Secondly, when I try to renew my...
  • Shaurya5
  • Visitor
  • 369 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 369 Views
  • 3 replies
  • 0 likes