Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
acabo de realizar el pago para spotify universitario y no me ha cambiado mi cuenta, tengo que esperar?
Hallo, Ik heb zojuist een studentenkorting aangevraagd maar mijn school staat er niet tussen helaas. Maar toch is er 5 euro van mijn rekening afgeschreven terwijl ik geen premium heb en ik vind dit heel zuur. Hoe kan ik mijn geld terug krijgen? ;s
Hola hace unos dias compre el plan estudiantil obviamente me descontaron los 7900 pesos de mi tarjeta y no me activaron nada
PlanPremium for familyCountryMexicoDeviceiPhone 7Operating SystemiOS 10 My Question or IssueI applied for the student discount and the verification was successful BUT when i clicked on the email link to get it it said that the discount had expired, i...
Hi, So I already have premium but I am eligible for the student discount. I am then brought up to the payment page. Will this cancel my current subscription and put this new one on or how will I somehow be paying for two? Just want to check first. Th...
Hi there, I've just realized that for the past 3 months, my student discount is not anymore taken into account, even if it is still availaible until 11/07/2019. Moreover, my account is not anymore a premium one but a family one ! Which means that i'm...
PlanPremium (Playstation Music)CountryUnited StatesDeviceiPhone 6s, Playstation 4, MacBook ProOperating SystemiOS 12 My Question or IssueI started my premium subscription off of Playstation Music on my PS4, but I am eligible for Spotify's student pla...
I was not aware that there was an option for a student discount while I was setting up my father's spotify account. When I entered the information needed to see if I would be able to get the discount I saw it was applied to my father's account. I qui...
I am trying to create a student account but for some reason when I try to do the manual student verification it doesn’t let me. PlanStudent Premium CountryUSA DeviceiPhone 6s
No início do ano foi pedido para eu renovar minha assinatura premium universitária mediante a comprovação de que eu ainda sou estudante; assim o fiz, fui verificado e o desconto premium de universitário foi renovado.No entanto, quando entro agora na ...
I just signed up for the student discount with Hulu and when I try to log on to Hulu, it has my email listed as something different and won’t let me long in
I changed my account to premium student yesterday and it charged me £10, how do I get my money back? I am also struggling to speak with the spotify team, which is making me want to quit spotify altoghether
Tenho o plano universitário há mais de um ano e desde outubro o valor vindo na conta é de 16,90 sendo que quando vou checar no site do spotify diz que meu desconto está verificado até setembro de 2019
I applied for the student but it gives an error when completing how to solve it
PlanPremium for studentsCountry GreeceDeviceSony XperiaL1Operating SystemAndroid My Question or Issue Spotify couldn't accept my payment method so I followed the procedure till the last step of cancelling my premium plan for students. Now I try to ha...
My Question or Issue I’ve requested my college to be added to sheer ID twice and have been waiting for over a month with no response and now I am getting charged full price for premium.
PlanPremium Country Germany My Question or Issue Hi, i am doing an apprenticeship in psychotherapy in germany, which is compulsory for the job of a psychotherapist and not payed. The apprenticeship is not organized by universities, but by independent...
Buenas tardes Adquiri el plan universitario y me rechazaron el documento que subi...pero el cobro si me lo jalaron de mi tarjeta de debito. ¿Que puedo hacer para que me reembolcen el dinero o en todo caso me lo tomen en cuenta para contratar Spotify ...
ho provato a sottoscrivere un abbonamento studenti. ho inserito i dati di pagamento e quant'altro. c'era scritto che i soldi mi sarebbero stati prelevati dopo essersi assicurati che la mia universita' e' idonea. tuttavia non sono riuscita ad arrivare...
My student premium was working up until a few months ago. When I tried to renew it, my college was no longer listed. I have sent THREE applications in to SheerID to see if they can add my college but have had no reply. It's getting a bit ridiculous; ...