Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can a Duo plan work if we're temporarily living apart due to school?

Can a Duo plan work if we're temporarily living apart due to school?

I just subscribed to a Duo plan for me and my brother as we currently live together in Canada. However, I will be attending university in Ireland in the fall, so we will not be living together temporarily during the school year. Will I still be able to use the Duo plan?

 

Reply
3 Replies

Hey @8f2d1nsccrfjmajmz4rn,

 

Thanks for reaching out.

 

Unfortunately, you won't be able to be part of the Duo plan during that time, but you can be part of it before and after the school year 🙂

Hope this helps.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Do you know how I would go about converting my Duo plan to two individual plans? Would I just cancel and re-enrol? I don't want to pay for a plan I cannot use.

Hey @8f2d1nsccrfjmajmz4rn ,

 

Yeah, that's right. Simply cancel and then subscribe to the plan of your choice at https://spotify.com/premium.

 

🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts