Nest with Yearly Subscription

[LukeTongue]

Plan

Premium

Country

UK

Device

iMac

Operating System

macOS Catalina

My Question or Issue

I have a pre-paid yearly subscription (which I purchased through Spotify) & also have my card details for renewal but when I try & claim my free Google Nest it says my account isn't eligible? Surely as a pre-paid yearly subscriber I should be eligible?

[GrifGrif]

Hi,

Thanks for reaching out the Community Help, i'm here to help!

The most common answer is to try following the redeeming link and send back the screenshot of the error.

Please note that the offer is only for United Kingdom and the Canada.

Here is the requirements:

Sadly, if you don't meet the requirements i can't help you.

If you want more information about this offer you can go to the Support Article about Free Google Nest 

I hope i helped you.

Regards, GrifGrif.

[Billy-J]

Hey @LukeTongue, thanks for reaching out to the Community!

Could you try reserving and redeeming your Nest Mini here using a different browser or private window? If that doesn’t work, attach a screenshot of what you are seeing and I’ll take a closer look. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

[LukeTongue]

Hi, Screenshot attached with the error message I am getting. I have tried different browsers & also in private mode but not luck.

Any ideas?

[LukeTongue]

Screenshot attached this time 🙂

[ramiah123]

Hi I am getting the message like this.

I have a Spotify premium A/C from UK.

[GrifGrif]

Hi LukeTongue,

Sadly, the community help can't do more.

If you think that is an error, I recommend you to reach the Spotify Support (Option N°3 or N°4) and explain them the situation. They will help more that i can.

Thank you for using the Community Help!

Regards, GrifGrif

[GrifGrif]

Hi ramiah123,

It look like redeeming the Google Mini Nest has some problems due to the high amount of requests.

You can Learn more about the Google Mini Nest problem.

Regards, GrifGrif

[Billy-J]

Hey @LukeTongue, you won't be eligible for this offer since you're not on a recurring subscription. If you still want this offer, you can get in touch with Customer Support here - but keep in mind that you will forfeit your remaining Premium time if they help you get the offer.

@ramiah123 Due to the high demand for the Google Nest Mini, you may be unable to redeem your code at this time. If you encounter any issues please try again later. For more information.