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Payment charged 3 times in a row

Payment charged 3 times in a row

I have a Premium plan subscription in Italy, and use a different range of devices, almost all Desktop and mobile OS: Linux, Windows, MacOS (not anymore), Android (uninstalled now there), iOS and Web Player.

 

Today I saw that Spotify charged me (through PayPal) 3 transactions in a row (9.99 each) one minute from the others. Is it a normal behavior? Are the next two months covered or other transactions will happen?

 

Thanks

 

PS:

I saw a similar problem for a payment that happened twice, reading the answer given I did not upgrade to family plan subscription and I haven't any other account on Spotify. If it was an error caused by an unsuccessful payment it's on Spotify side, because the money was took three times and not only once.

Reply
1 Reply

Hey there!

 

Welcome to the Spotify Community!

Sorry to hear this. If you’ve been charged multiple times I recommend looking at this Spotify Answer for more information.


I hope this helps!

Have an awesome day!

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