Porque me quieren hacer el cobro nuevamente si no ha pasado el mes que pague?

[chacharmin]

Porque me quieren hacer el cobro nuevamente si no ha pasado el mes que pague?

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Dian]

Hey @chacharmin,

Thanks for posting in the Community. We hope you don't mind us replying in English.

Could you check the receipts page on your account page to see how much time has passed between the last payments? Here is a link.

It's also possible, that you have more than one account. You can check if this is the case with the steps from this page. 

Hope this helps,

Cheers!