Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Se borraron mis playlist

Se borraron mis playlist

Hola, recibi un correo donde me decia que no se habia podido hacer el cobro de mi cuenta, entonces volvi a realizarlo pero resulta que ya no es el Plan Familiar y todas mis playlist desaparecieron....como las recupero??

Reply
2 Replies

Hey @Picas4, welcome to the community!

 

As the community is supported in English, I hope you don't mind me replying like this.

 

Sounds like you might have multiple Spotify accounts. I suggest following these steps to make sure you're logging into the correct account with all your music and playlists.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

ingresa a tu cuenta desde tu computadora y hay un apartado que dice recuperar tus playlist allí se guardan todas, es como una papelera de reciclaje, esta unas cuantas opciones arriba o abajo de donde manejas los pagos. espero te ayude 🙂

Suggested posts