Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 129021 Views
- 87 replies
- 10 likes
- 129021 Views
- 87 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 15389 Views
- 27 replies
- 3 likes
- 15389 Views
- 27 replies
- 3 likes
Solved!! upgrading to family premium
Hi, I've recently decided to upgrade to Family Premium and have cancelled my previous Premium subscription which I paid with using my iTunes account. I went back onto Spotify after canceling to upgrade to Family but it still isn't working. Do I have ...
- Hi, I've recently decided to upgrade to Family Premium and have cancelled my previous Premium subscription which I paid with using my iTunes account. I went back onto Spotify after canceling to upgra...
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- Spotify Star
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Discount after Free Trial
I downloaded Spotify for the first time ever and I was thinking am I able to get the ”3 months of Premium for 0,99€” if I use my 7-day-free-trial first? The discount description says that only new Premium users can get the discount so I am thinking d...
- I downloaded Spotify for the first time ever and I was thinking am I able to get the ”3 months of Premium for 0,99€” if I use my 7-day-free-trial first? The discount description says that only new Pr...
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- Spotify Star
- 135 Views
- 1 replies
- 0 likes
- 135 Views
- 1 replies
- 0 likes
Superuser Contribution my premium subscription
i paid the premium subscription but this is not working, in my app and in my pc account appear free account. i restart my account but this is not working. can anybody helpme please?thanks
- i paid the premium subscription but this is not working, in my app and in my pc account appear free account. i restart my account but this is not working. can anybody helpme please? than...
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- Newbie
- 224 Views
- 3 replies
- 0 likes
- 224 Views
- 3 replies
- 0 likes
Unable to join family scbscription
Hi I am trying to join my wife's family subscription plan. However, everytime" I accept the invite and register I get the following error "undefined - Oops something went wrong, please try again." We both live in the same house and I entered the corr...
- Hi I am trying to join my wife's family subscription plan. However, everytime" I accept the invite and register I get the following error "undefined - Oops something went wrong, please tr...
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- Spotify Star
- 360 Views
- 6 replies
- 0 likes
- 360 Views
- 6 replies
- 0 likes
Can't buy 3 months for 99 cents?
When i try to pay by card or paypal i just come back to where i started!? And no money is being taken away..
- When i try to pay by card or paypal i just come back to where i started!? And no money is being taken away..
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- Spotify Star
- 162 Views
- 1 replies
- 0 likes
- 162 Views
- 1 replies
- 0 likes
Family plan inquiry - help getting own premium plan without creating new login
Need help, I'm part of a family plan and now would like to purchase a separate premium plan of my own now that I reside at another address... can I do so without creating a new account (losing playlists, etc.) and if so how do I go about doing so? Wh...
- Need help, I'm part of a family plan and now would like to purchase a separate premium plan of my own now that I reside at another address... can I do so without creating a new account (losing playli...
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- Spotify Star
- 158 Views
- 1 replies
- 0 likes
- 158 Views
- 1 replies
- 0 likes
Switching from Student to Premium
If i switch from student spotify/hulu plan to premium, will I lose hulu access?
- If i switch from student spotify/hulu plan to premium, will I lose hulu access?
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- Roadie
- 144 Views
- 1 replies
- 0 likes
- 144 Views
- 1 replies
- 0 likes
Cambiar pais de la cuenta
Como puedo cambiar el pais que aparece en mi cuenta? Cree la cuenta en Estados Unidos, pero proximamente viajare a mi pais que es Colombia. No me permite cambiar el pais para poder pagar la oferta premium, ya que mi tarjeta de credito es de colombia....
- Como puedo cambiar el pais que aparece en mi cuenta? Cree la cuenta en Estados Unidos, pero proximamente viajare a mi pais que es Colombia. No me permite cambiar el pais para poder pagar la oferta pr...
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- 238 Views
- 0 replies
- 0 likes
- 238 Views
- 0 replies
- 0 likes
Online Banking Pin?
Why do I have to enter my personal online banking Pin in order to get Premium? I dont have to do this on other services and I dont see a reason to give you acces to my bank account
- Why do I have to enter my personal online banking Pin in order to get Premium? I dont have to do this on other services and I dont see a reason to give you acces to my bank account
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- 296 Views
- 0 replies
- 0 likes
- 296 Views
- 0 replies
- 0 likes
Payment failed; No answers given
Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried different postal codes i've tried logging in and out,...
- Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried di...
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- 157 Views
- 0 replies
- 0 likes
- 157 Views
- 0 replies
- 0 likes
Superuser Contribution Spotify Family acc Premium
Hi guys, i dont know why but for some reason i dont have spotify premium anymore the owner of the account said that he paid it.Can someone help me with that ?Even if you cant help me i want to say thank you.
- Hi guys, i dont know why but for some reason i dont have spotify premium anymore the owner of the account said that he paid it. Can someone help me with that ? Even if you cant help me i want to sa...
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- Roadie
- 200 Views
- 1 replies
- 0 likes
- 200 Views
- 1 replies
- 0 likes
Help with 3 months for 0.99
Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried different postal codes i've tried logging in and out,...
- Hello, for the past few days I've tried 4 different cards, prepaid cards and bank cards to try and purchase this 3 month trial of spotify premium for 0.99 CAD, all times they've failed. I've tried di...
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- 152 Views
- 0 replies
- 0 likes
- 152 Views
- 0 replies
- 0 likes
Superuser Contribution Payment Failed
I can't suscribe to Premium, cause Spotify fails to process payment with ANY payment method. I've tried several different cards and it fails anyway. None of the cards I used are expired, and I checked if the numbers were wrong already. What happened?
- I can't suscribe to Premium, cause Spotify fails to process payment with ANY payment method. I've tried several different cards and it fails anyway. None of the cards I used are expired, and I checke...
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- Roadie
- 187 Views
- 1 replies
- 0 likes
- 187 Views
- 1 replies
- 0 likes
Superuser Contribution Got Invited for Family from my sis got error - 3 when redeeming
Hi Team, I received an invitation from my sis. When I tried to redeem it, the website ask me to fill my name and my address which I put the same address as my sis but it kept returning me an error, 3 - Oops something went wrong, please try again. Ple...
- Hi Team, I received an invitation from my sis. When I tried to redeem it, the website ask me to fill my name and my address which I put the same address as my sis but it kept returning me an...
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- Roadie
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Card gets debited twice but i only have one subscribtion
For some strange reason my card has been debited twice for a long time now and just noticed it. How do i stop it and why is it happening? I've checked my acount and i only have one active subscription.
- For some strange reason my card has been debited twice for a long time now and just noticed it. How do i stop it and why is it happening? I've checked my acount and i only have one active subscriptio...
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- Roadie
- 136 Views
- 1 replies
- 0 likes
- 136 Views
- 1 replies
- 0 likes
Superuser Contribution Missing facebook premium
i just bought spotify premium account and connected it to my facebook. But i connect my facebook to my non-premium spotify account and suddenly the premium is gone and i can't sign it to my facebook. Help!!!
- i just bought spotify premium account and connected it to my facebook. But i connect my facebook to my non-premium spotify account and suddenly the premium is gone and i can't sign it to my facebook....
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- Roadie
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify asks for new credit card info, but "Continue" button spins forever.
Hi I've been a premium family subscriber for several years. I recently changed zip code (from 94022 to 48104) and have a new credit card with the new 48104 billing zip code. I received Spotify alert to change CC. I go to Change Payment Details and en...
- Hi I've been a premium family subscriber for several years. I recently changed zip code (from 94022 to 48104) and have a new credit card with the new 48104 billing zip code. I received Spotify ...
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- Roadie
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Superuser Contribution username login
hai, i have subscribe spotify family week ago,n i have change another device... when i relogin to my spotify its back to free, but in my Credit card bills tell me i has been charge with spotify family premium with id P040B19A1A, please tell me which ...
- hai, i have subscribe spotify family week ago,n i have change another device... when i relogin to my spotify its back to free, but in my Credit card bills tell me i has been charge with spotify famil...
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- Roadie
- 179 Views
- 1 replies
- 0 likes
- 179 Views
- 1 replies
- 0 likes
Superuser Contribution I did upgrade my girlfriend's account thinking it was mine
I was going to do it for both of us, but was going to start with mine. When I just finished it, I saw the account wasn't mine. So I did the same procedure now using my Facebook. The card debited both. I'm still free and she is premium now. What do I ...
- I was going to do it for both of us, but was going to start with mine. When I just finished it, I saw the account wasn't mine. So I did the same procedure now using my Facebook. The card debited both...
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- Roadie
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution Getting charged double for my subscription on 2 different credit card. Need to cancel service.
Getting charged double for my subscription on 2 different credit cards. Need to cancel service.
- Getting charged double for my subscription on 2 different credit cards. Need to cancel service.
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- Roadie
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes