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Songs are not available

Songs are not available

Plan

Premium

Country: Guatemala

 

Device

Legion 5 Pro / Samsung S21

Operating System

Windows 11 and Android 

 

My Question or Issue

anma25_0-1685503762765.png

On my laptop songs that were sung by various artists or one group or artist are visible but in a faded grey colour. I can't click on them to play or anything. On my phone, these songs aren't even visible on my playlist.

 

I was able to play them before, the region of these songs is different for example India, Brasil, Ukraine, Colombia, Puerto Rico, etc. I tried to reinstall the app but did not work, I would like to confirm if this is a known issue.

 

Thank you very much

Reply
3 Replies

Hey @anma25,

 

Looks like the songs are currently unavailable in your region. As much as we'd love to have all the music in the world on Spotify, the content on the platform may vary over time and between countries. This depends on permissions from rights holders.

 

For more information on the matter, it's worth reaching out to the artist or their label on social media or their website.

 

In the meantime, you can import local files to your Spotify library.


Take care.

YordanModerator
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I see, thanks for your reply. Will keep an eye on this but most likely they
revoked the permissions 😞

Have a good one!

План

Безкоштовний

Країна

Україна

Пристрій

Lenovo V-15-ADA

Операційна система

Вікна 11

 

Моє запитання або проблема

У мене проблема з піснями, які я люблю і хочу слухати, вони стали сірими і я не знаю як вирішити цю проблему, я перепробував всі способи вирішення цієї проблеми, але це не спрацювало, заздалегідь дякую, якщо ви знаєте рішення цієї проблеми...

Знімок екрана 2024-01-21 150942.png

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