Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • Ellasobkowicz
  • Newbie
  • 191142 Views
  • 1643 replies
  • 23 likes
  • 191142 Views
  • 1643 replies
  • 23 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Mixyye
  • Casual Listener
  • 229399 Views
  • 74 replies
  • 81 likes
  • 229399 Views
  • 74 replies
  • 81 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 82047 Views
  • 161 replies
  • 41 likes
  • 82047 Views
  • 161 replies
  • 41 likes

Superuser Contribution audiobooks

when will they be available in Portugal

  • Visitor
  • when will they be available in Portugal
  • Alex
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2/6/23 Won’t let me delete songs from my “Liked Playlist”

PlanFree/PremiumCountry Device(iPhone 14 pro)Operating System(iOS 16.2) My Question or IssueEver since the new update 2/6/23 I can’t delete songs from my liked playlist, I can only add new songs to my library or download them.

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 14 pro) Operating System (iOS 16.2)   My Question or Issue Ever since the new update 2/6/23 I can’t delete songs from my liked playlist,...
  • Alex
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

How to post an issue which needs to be resolved immediately?

I have a public playlist by the name "English Top Hits Of All Time" which has 200k likes for it. Few artists want me to add their songs to the playlist but due to personal reasons, I refused to do so. Now they have reported the playlist, which has ca...

  • Casual Listener
  • I have a public playlist by the name "English Top Hits Of All Time" which has 200k likes for it. Few artists want me to add their songs to the playlist but due to personal reasons, I refused to do so...
  • Taylith
  • Community Legend
  • 237 Views
  • 1 replies
  • 1 likes
  • 237 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Podcasts] Sorting by oldest first

PlanPremiumCountryGermanyDevice(PC Desktop, iPad Air, OnePlus 9pro)Operating System(iOS 10, Android 10, Windows 10) My Question or IssueCan i sort my new podcast episodes by oldest first? I only find the option to sort by newest first. I have a tons ...

  • Casual Listener
  • Plan Premium Country Germany Device (PC Desktop, iPad Air, OnePlus 9pro) Operating System (iOS 10, Android 10, Windows 10)   My Question or Issue Can i sort my new podcast episode...
  • MihailY
  • Moderator
  • 2176 Views
  • 3 replies
  • 1 likes
  • 2176 Views
  • 3 replies
  • 1 likes

Why can't I listen to some of my like songs?

There are a few songs on my like song playlist that I can't play and listen to.

  • Visitor
  • There are a few songs on my like song playlist that I can't play and listen to.
  • Taylith
  • Community Legend
  • 223 Views
  • 1 replies
  • 1 likes
  • 223 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs

I would like to share my Liked songs so other people can hear my liked songs idk if its possible but it would be extremly nice.I really hope other people also want tgis feature.

  • Visitor
  • I would like to share my Liked songs so other people can hear my liked songs idk if its possible but it would be extremly nice. I really hope other people also want tgis feature.    
  • Eni
  • Moderator
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

[Playlists] Make history of song names what was listened before

It would be cool to have a history of song names that was listened before, for example I am listening new songs in the party, or doing regular stuff at the home and I hear something very cool, but can not save that song at that moment. Other day it w...

  • Visitor
  • It would be cool to have a history of song names that was listened before, for example I am listening new songs in the party, or doing regular stuff at the home and I hear something very cool, but ca...
  • OscarDC
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 290 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Deleting a synthesis playlist

Plan Premium studentCountry Germany My Question or IssueI would like to permanently delete a synthesis playlist, not just from my library, but also from another person's library. Is it possible?

  • Casual Listener
  • Plan Premium student Country Germany   My Question or Issue I would like to permanently delete a synthesis playlist, not just from my library, but also from another person's library. Is it p...
  • lidochka
  • Casual Listener
  • 428 Views
  • 4 replies
  • 0 likes
  • 428 Views
  • 4 replies
  • 0 likes

Superuser Contribution Liked songs not existing outside of my library

PlanPremiumCountryUKDeviceSamsung Galaxy S22 My Question or IssueSongs/albums that I've had 'Liked' for a long time; these versions seem to all have been replaced on Spotify with the exact same song/album but NOT the ones I've liked. E.g. I've liked ...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy S22   My Question or Issue Songs/albums that I've had 'Liked' for a long time; these versions seem to all have been replaced on Spotify with...
  • Dian
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Spotify suggesting **bleep** podcasts to my 13 year old child

My son has a Spotify account within our family subscription. He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out). We've tackled this behaviour with him, but his Spotify now promotes podcasts like "audi...

  • Visitor
  • My son has a Spotify account within our family subscription.   He and his friends listened to some inappropriate podcasts (not marked explicit so not filtered out).   We've tackled this...
  • 621 Views
  • 0 replies
  • 1 likes
  • 621 Views
  • 0 replies
  • 1 likes

Superuser Contribution Blend algorithm issues

PlanPremiumCountryUSADevice(iPhoneX)Operating System(iOS) My Question or Issue It seems like the blend algorithm is promoting some artists/songs a lot more than others, and bypassing actual compatibility clusters. For example, I have created blends w...

  • Casual Listener
  • Plan Premium Country USA Device (iPhoneX) Operating System (iOS)   My Question or Issue   It seems like the blend algorithm is promoting some artists/songs a lot more than others...
  • ZzSleepyDogzZ
  • Visitor
  • 2379 Views
  • 8 replies
  • 3 likes
  • 2379 Views
  • 8 replies
  • 3 likes

Superuser Contribution Download Specific Songs from Album

PlanPremiumCountryAustraliaDevice(iPhone 12 Pro Max)Operating System(iOS 14.4.2) My Question or IssueHi all!I was just wondering how would I download specific songs from an album to appear in my library? Currently I just add songs to my 'liked songs'...

  • Visitor
  • Plan Premium Country Australia Device (iPhone 12 Pro Max) Operating System (iOS 14.4.2)   My Question or Issue Hi all! I was just wondering how would I download specific songs from an...
  • Evinous
  • Visitor
  • 5403 Views
  • 7 replies
  • 0 likes
  • 5403 Views
  • 7 replies
  • 0 likes

Superuser Contribution Alle Podcast-Folgen auf einmal in „Deine Folgen“ hinterlegen

Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist leider sehr umständlich ..

  • Newbie
  • Ich möchte aus einer Podcast-Reihe alle Podcasts auf einmal in „Deine Folgen“ speichern oder in eine neue Playlist speichern. Finde dazu aber keinen Button. Über 100 Folgen einzeln hinzufügen ist lei...
  • Eni
  • Moderator
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Spotify Losing Creativity in favor of Paid Promotion

PlanPremiumCountryUSA My IssueMy Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a long time. I actually consider it to be a damaging collective of musi...

  • Newbie
  • Plan Premium Country USA   My Issue My Discover Weekly playlist fills itself with the most ghetto of hip-hop and rap music and I do not listen to anything similar and haven't for quite a l...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Cannot like playlist on Web or App

I am trying to like or download a particular playlist :https://open.spotify.com/playlist/5xl2oZiJ2D9Kt3H8IM3PiwI have tried liking and downloading on multiple devices and spotify won't allow me to do so. Is there an issue with this playlist?

  • Casual Listener
  • I am trying to like or download a particular playlist : https://open.spotify.com/playlist/5xl2oZiJ2D9Kt3H8IM3Piw I have tried liking and downloading on multiple devices and spotify won't allow me t...
  • kaworu_bloodpaw
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Inappropriate content

Hello,When I open my library and check "You top mixes" some time I faced with this ugly face.It's been almost two years ago when I saw this for the first time. I event switched to Deezer to get rid of this. Then I returned to Spotify, the face was di...

  • Newbie
  • ...his no option to hide a playlist?   P.S. https://community.spotify.com/t5/forums/postpage/board-id/yourlibrary not working in Firefox - it's constantly reloading and it not possible to c...
  • kaworu_bloodpaw
  • Roadie
  • 221 Views
  • 1 replies
  • 1 likes
  • 221 Views
  • 1 replies
  • 1 likes

Accidentally undid a liked song from 2017

So I accidentally fat fingered the heart for one of my songs a couple days ago, and it's been like that since 2017, and I'm just wondering if there's a way to revert that, so that it's been hearted since 2017 again

  • Newbie
  • So I accidentally fat fingered the heart for one of my songs a couple days ago, and it's been like that since 2017, and I'm just wondering if there's a way to revert that, so that it's been hearted s...
  • Amayy
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enhance button not showing up in all playlists

PlanPremiumCountryAustriaDeviceGalaxy S21 UltraOperating SystemAndroid 12App version8.7.34.1317My Question or IssueA few weeks ago the Enhance button appeared in my Liked Songs playlist, which is my main playlist. I never heard of it before, but used...

  • Newbie
  • Plan Premium Country Austria Device Galaxy S21 Ultra Operating System Android 12 App version 8.7.34.1317 My Question or Issue A few weeks ago the Enhance button appeared in my Liked Song...
  • photis
  • Visitor
  • 13586 Views
  • 5 replies
  • 2 likes
  • 13586 Views
  • 5 replies
  • 2 likes

Superuser Contribution On repeat playlist not being created.

PlanPremiumCountryUnited Kingdom DeviceIphone 12 & Desktop PCOperating SystemIOS 16 & Windows 11 My Question or IssueI have been listening to Spotify for a while now but yet my "On repeat" playlist is nowhere to be seen, is there a specific reason wh...

  • Casual Listener
  • Plan Premium Country United Kingdom   Device Iphone 12 & Desktop PC Operating System IOS 16 & Windows 11   My Question or Issue I have been listening to Spotify for a whi...
  • Taylith
  • Community Legend
  • 212 Views
  • 1 replies
  • 1 likes
  • 212 Views
  • 1 replies
  • 1 likes

Superuser Contribution My playlists stopped updating to show on my account so I can’t access them

When I go to view my account on any device not signed in or even just searching on my own phone, I can’t see any playlist I’ve made in the past year. Makes trying to listen to music with friends difficult. I tried chatting with spotify support and th...

  • Newbie
  • When I go to view my account on any device not signed in or even just searching on my own phone, I can’t see any playlist I’ve made in the past year. Makes trying to listen to music with friends dif...
  • Yordan
  • Moderator
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes