Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • samuelallen5
  • Casual Listener
  • 239373 Views
  • 77 replies
  • 84 likes
  • 239373 Views
  • 77 replies
  • 84 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • pmartinslima
  • Newbie
  • 95470 Views
  • 199 replies
  • 42 likes
  • 95470 Views
  • 199 replies
  • 42 likes

[iOS][Other] End button to avoid fading in a new song

I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song will end and no new song starts playing.

  • Casual Listener
  • I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song wil...
  • OscarDC
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! What is the difference between "Remove from profile" and "Remove from Your Library"?

PlanPremiumCountryUKDeviceWeb UIOperating SystemWindows 10 My Question or IssueWhen I right click on a playlist, what is the difference between "Remove from profile" and "Remove from Your Library"? (Only appears on playlists by other people, not list...

  • Casual Listener
  • Plan Premium Country UK Device Web UI Operating System Windows 10   My Question or Issue When I right click on a playlist, what is the difference between "Remove from profile" and "Rem...
  • AdamDamon
  • Spotify Star
  • 18040 Views
  • 7 replies
  • 0 likes
  • 18040 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution I can't make my Private Album to be Public

So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up as Public, but it's written the album had been made ...

  • Newbie
  • So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up a...
  • Yordan
  • Moderator
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Last Year Wrapped

Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks

  • Newbie
  • Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks
  • Taylith
  • Community Legend
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
  • 1 likes

My top artist between 2010-2016

Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them. Mattias

  • Newbie
  • Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them.   Mattias  
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

local files

does anyone know why local files doesnt show on my web player? the only thing that shows up under settings is language

  • Newbie
  • does anyone know why local files doesnt show on my web player? the only thing that shows up under settings is language
  • AdamDamon
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I only show my library items in Your Library

When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. However, now I see all the artist's albums instead o...

  • Casual Listener
  • When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. H...
  • Vasil
  • Moderator
  • 667 Views
  • 3 replies
  • 0 likes
  • 667 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there a way to sort music in "Your Library" by Artist, NOT Album?

I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the albums I've liked by ARTIST. Not by "recently adde...

  • Casual Listener
  • I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the...
  • Jentera
  • Casual Listener
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song previously available but suddenly “not playable”

PlanPremiumCountryNorwayDevice(iPhone 13 Pro Max)Operating System(iOS 16.1.1) My Question or Issue Hi, I’m a daily user and subscriber to Spotify (premium). Music being essential to everyday life. Just love it! I’m always eager to expand my library a...

  • Newbie
  •   Plan Premium Country Norway Device (iPhone 13 Pro Max) Operating System (iOS 16.1.1)   My Question or Issue   Hi,   I’m a daily user and subscriber to Spotify (pre...
  • Vasil
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transfer playlist into library

PlanPremiumCountryNew ZealandDeviceiPhone 8My Question or IssueHi team,I have recently transferred my Apple Music library into Spotify using SongShift. This has created one large playlist in Spotify. I was wondering how I can get the playlist into my...

  • Visitor
  • Plan Premium Country New Zealand Device iPhone 8 My Question or Issue Hi team, I have recently transferred my Apple Music library into Spotify using SongShift. This has created one large play...
  • Amayy
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

configure transition among playlist tracks

it would be nice to have the possibility to customize a pause time among playlist tracks.Is it possible to do such a thing as have 5sec silent pause between each track in a playlist?

  • Visitor
  • it would be nice to have the possibility to customize a pause time among playlist tracks. Is it possible to do such a thing as have 5sec silent pause between each track in a playlist?
  • Amayy
  • Spotify Star
  • 596 Views
  • 1 replies
  • 1 likes
  • 596 Views
  • 1 replies
  • 1 likes

Wrapped: Can I make a song not be included?

PlanPremiumCountryNorway Hi all!I have a 10 min song that I sometimes use for sleep. In previous Wrapped that song has been my number 1 played, and will likely be so this year. Is there a way to deactivate / not include the song when it comes to Wrap...

  • Newbie
  • Plan Premium Country Norway   Hi all! I have a 10 min song that I sometimes use for sleep. In previous Wrapped that song has been my number 1 played, and will likely be so this year. &nbs...
  • Amayy
  • Spotify Star
  • 3943 Views
  • 3 replies
  • 1 likes
  • 3943 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playlist likes not updating

PlanFreeCountryFranceDeviceWeb and AndroidOperating SystemAndroid and chrome My Question or IssueHello there.I recently went looking for unknown playlist for my incoming road trip and I've noticed that when I liked one it didn't update the numbers of...

  • Visitor
  • Plan Free Country France Device Web and Android Operating System Android and chrome   My Question or Issue Hello there. I recently went looking for unknown playlist for my incoming ro...
  • Yordan
  • Moderator
  • 936 Views
  • 9 replies
  • 0 likes
  • 936 Views
  • 9 replies
  • 0 likes

Artist keeps showing up in my top monthly artists that I do not listen to

PlanFreeCountryU.S.DevicePC and iPhone My Question or IssueI have been having an issue with my "top artists this month". This has happened for months and I am not sure why. The rest of my top artists are understandable because I have been listening t...

  • Newbie
  • Plan Free Country U.S. Device PC and iPhone   My Question or Issue I have been having an issue with my "top artists this month". This has happened for months and I am not sure why. The r...
  • 320 Views
  • 0 replies
  • 0 likes
  • artists
    Top artists
  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Dowloaded a podcast but now I can’t watch it

Hi, I downloaded a podcast for later but now I want to watch it but can’t because it’s downloaded. Can I delete the download or is there another way I can watch this?Seems like a glitch in the system. You should have the option to stream even though ...

  • Visitor
  • Hi, I downloaded a podcast for later but now I want to watch it but can’t because it’s downloaded.  Can I delete the download or is there another way I can watch this? Seems like a glitch in t...
  • AlejaR
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Playlists] Search within playlist

There should be an ability to search within playlists. If I’m listening to a playlist and I’m in the mood for a specific song, it is frustrating to have to scroll through hundreds of songs in the playlist to try to find it. It would be better to have...

  • Visitor
  • There should be an ability to search within playlists. If I’m listening to a playlist and I’m in the mood for a specific song, it is frustrating to have to scroll through hundreds of songs in the pla...
  • Yordan
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • Mobile
    Playlists
  • 335 Views
  • 1 replies
  • 0 likes

Solved!! Cannot create new playlists or folders

PlanPremiumCountryGermanyDeviceAll devices (iOS/macOS/webplayer on safari)Operating SystemdiverseMy Question or IssueIt seems the system is somehow stuck at "Playlist Nr. 10.080" as it just keeps on creating the same one all over again, no matter if ...

  • Music Fan
  • Plan Premium Country Germany Device All devices (iOS/macOS/webplayer on safari) Operating System diverse My Question or Issue It seems the system is somehow stuck at "Playlist Nr. 10.080" as...
  • Bittencourt
  • Spotify Star
  • 476 Views
  • 5 replies
  • 0 likes
  • 476 Views
  • 5 replies
  • 0 likes

Superuser Contribution Downloading issues

1I download all my playlists but next time I m on Spotify, all the downloads have disappeared and I have to download all my playlists again. And this happens again and again. Please help

  • Visitor
  • 1 I download all my playlists but next time I m on Spotify, all the downloads have disappeared and I have to download all my playlists again. And this happens again and again. Please help  
  • Alex
  • Spotify Legend
  • 243 Views
  • 3 replies
  • 0 likes
  • 243 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't reproduce my playlists anymore

Premium Plan /PlanPremiumCountryArgentinaDevice(Macbook Air 2020)Operating System(macOS Monterrey) My Question or IssueAnytime I try to reproduce a playlist, Spotify plays the first song and then it changes automatically to other songs not related at...

  • Casual Listener
  • Premium Plan / Plan Premium Country Argentina Device (Macbook Air 2020) Operating System (macOS Monterrey)   My Question or Issue Anytime I try to reproduce a playlist, Spotify plays ...
  • Eni
  • Moderator
  • 373 Views
  • 3 replies
  • 0 likes
  • Problem with playing playlists
  • 373 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song cuts out in the middle, but still shows it's playing.

I was listening to a song and just after a minute in, the audio stopped. The app shows it's still playing, my bluetooth isn't connected to anything, and no other device that has my login is active right now. I tried skipping it, listening to a differ...

  • Casual Listener
  • I was listening to a song and just after a minute in, the audio stopped. The app shows it's still playing, my bluetooth isn't connected to anything, and no other device that has my login is active ri...
  • OscarDC
  • Moderator
  • 497 Views
  • 5 replies
  • 0 likes
  • 497 Views
  • 5 replies
  • 0 likes