Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
one time, i made all my public playlist private and when i made them public again, they don't show up in my profile. as if they are still private.
PlanPremiumCountryPhilippines DeviceiPhone XsOperating SystemiOS 15.4.1My Question or IssueHi, is it possible to request for a specific playlist to be collaborative again? The “Make Collaborative” feature was really convenient for me because a friend...
Hace unos días entre a mi cuenta y noté que aproximadamente la mitad de las canciones que tenia ya no está. ¿Hay alguna manera de recuperar esa música?
My "Liken Songs" between my PC and my android phone are not synced. If I add songs on one, it doesn't show on the other.
STOP SUGGESTING TO ME MUSIC BY THE DECADE. every single one of these mixes is chalk full of every annoying radio hit i that has ever made me want to tear my hair out. i know hate is a strong poisonous word but i HATE this music. red hot chili peppers...
My Question or IssueMy private playlist says that I own a small amount of the songs in it and that someone else has added a majority of the songs. This doesn't make sense as my playlist has always been private. I also remember adding all the music my...
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueDragging a song to a playlist will sometimes show the "Added To Playlist" banner notification, only for me to open the playlist and find it hadn't been added. Dragging it a s...
Québec, vraiment ridicule. Je suis extrêmement déçu. Stan
Und kann nicht auf Pause gehen weil da nix angezeigt wird.
Playlists disappeared after changing region
In my favourite songs there are approx 1000 tracks (non-playable Sherlock Holmes audio books) which cannot be removed from favourites in batch but only one-by-one. Adding and removing the full album does not work. Please advise.
I have music downloaded on max quality in spotify, and since I listen to podcasts as well but dont have a lot of space on my phones drive, i would like to download the podcasts in low quality. If I change the download quality to low in settings and t...
I am unable to listen or search for podcasts whatsoever even if I tap a link to someone's podcast. It's as if podcasts are non-existent.
i never deleted my playlists but all of a sudden 2 of my most-played playlists are gone on my mobile. They still show up on my mac version.
PlanPremiumCountryUSDevicePixel 6Operating SystemAndroid (latest as of April 2022) My Question or Issue Years ago, connecting Spotify to my car (2016 Honda CRV) through Bluetooth gave me both the metadata display (song + artist + album) AND the abili...
PlanPremiumCountry DeviceOnePlus NordOperating SystemAndroid 11 My Question or IssueWhen I click the download button on Spotify I just get a spinning loading icon and it does not download anything. I have done some research about this problem. I thin...
I have 24 songs in my liked. However, when I want to listen to a song, it will skip that song along with the other 4 that go after it. Can you fix this please?
sometimes it plays songs not even on my list
How can I view my spotify account in Russia? I want to move my playlists to another service, but can't view my songs.
PlanPremiumDeviceiPhone 8 and laptopOperating SystemiOS 13 and Windows 10 My Question or IssueAt the time the new Your Library UI came out, I had several songs in a playlist that I had added to a playlist and uploaded to my phone from my local files....
