Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
I think I'm at my limit with Spotify here and seriously considering cancelling my premium in favour of another company. Previously I had all of my playlists and Playlist folders inside one Playlist folder. This is so I could click on this and easily ...
PlanFreeCountryUSADeviceMoto G60/iPhone 13Operating SystemAndroid/iOSMy Question or IssueMy Spotify mobile app (regardless of device) is not displaying individual songs whenever I open an album or a playlist. All I get is suggested songs and not the ...
PlanFreeCountryCanadaDevices(iPhone 12, MacBook Air early 2020 [Intel core])Operating System(IOS 15, MacOS Monterey) My Question or IssueHi everyone! Recently, someone went into my collaborative playlist and added a bunch of songs. After removing the...
Hello, I come to you because I would like to ask you a very "technical" question. I'm considered as a "new user" because I have lost my old password and I no longer have access to my mailbox. But otherwise, I’ve been using Spotify for a long time. Sp...
PlanPremiumCountrySwedenDeviceDell Latitude 7490 (also tried on iPhone 7, Web player)Operating SystemWindows 10 v21H1 (and iOS 14) My Question or IssueI am unable to play playlist folders on my Sonos speaker from the desktop client (version 1.1.67.58...
Hi all, when I download an album for the offline use, Spotify automatically likes all the songs on this album for me. Is there a way to turn this off? I want to decide for myself what songs to like or not. Kind regards,Evert-Jan
It used to be the case (from what I can tell >1.5 year ago) that generated playlists like the Daily Mix and Top Songs of would only contain artists that I had actually listened to. Now, these playlists contain artists that I do not find relevant and...
PlanPremiumCountryUKDeviceAll devices, Desktop app, Android AppOperating System(Android Oreo, Windows 10) My Question or IssueDuplicate and old devices show are greyed out. I am unable to delete them, I have tried signing out of all devices, unlinkin...
Plan/PremiumCountryGermany Device(iPhone 6sOperating System(iOS 15.1 My Question or IssueI just noticed that when I play songs from my library, for some reason random songs are not played in my preferred, originally saved version, but instead another...
In my browse section, I can't find podcasts.Not on my Android app, my desktop app or the web.I even look for podcasts playlists and they look empty.Are there not podcasts in my region (Venezuela)? Or what is it that is happening?
PlanPremiumCountrySaudi Arabia but account is USI noticed when subscribing to premium some of the Arabic songs in my playlist are hidden (can’t play them but they’re there) however when my subscription has ended all of songs are there again available...
My Question or IssueMy band's (Sleepwulf) latest single was set to be released today but is not appearing on our artists profile.The track was submitted over two weeks to our digital distributor ago and could see it under the upcoming releases tab. F...
hello all! I somehow found a new type of MADE FOR YOU playlist. Three in fact. Luckily, I LIKED them because not able to search and find them. Has anyone else seen a MADE FOR YOU that looks like this? Once I clicked the playlist, I see that it’s by S...
I recently favorited a song. My favorited songs are meant to be downloaded in my device. The problem was that I removed it from my favorite tracks but it kept being downloaded, so I had to favorite it again and erase the downloads there. That made th...
It is inconvenient to see only one artist's popular song on Spotify. I hope you can see all of the artists' songs when you search for them. Only a few popular songs are being presented now.ㅠ
If I add new songs to playlists, why are they always at the end of the list? It would be much easier, when new songs are added to the top of the list.
PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueUsing the navigation buttons (browser back, browser forward) on the mouse while hovering over certain UI elements does... things. For example, hovering over the dividers to resiz...
Does anyone know where Release Radar was moved to or if it still exists? This is where all the releases from artists you are following reside and it’s updated every Friday. It is no longer where it was and in fact I can’t find it at all.
Spotify Should Add This Feature For Next Level Music Experience. User should be able to ZAPPIN Playlist (to hear main or specific parts of the songs together seamlessly)
Hi, I was looking for new stuff to listen. This morning I heard that Neil Young released a new album but in my spotify suggestions I couldn't find it. I see lot of things (and lot of artists I don't listen to) and I don't understand why we couldn't s...