Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • ssurak
  • Casual Listener
  • 201333 Views
  • 71 replies
  • 73 likes
  • 201333 Views
  • 71 replies
  • 73 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Gig Goer
  • 69156 Views
  • 107 replies
  • 40 likes
  • 69156 Views
  • 107 replies
  • 40 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Not applicable
  • 146412 Views
  • 66 replies
  • 49 likes
  • Connect
    JAM
  • 146412 Views
  • 66 replies
  • 49 likes

Superuser Contribution Liked songs disappeared

PlanPremiumCountryFranceDeviceiPhone 11Operating SystemiOS 13 My Question or IssueHello, This morning all of my liked songs disappeared on my phone and on my computer. Thankfully, some of my likes songs were also on another playlist.Does someone know...

  • Casual Listener
  • Plan Premium Country France Device iPhone 11 Operating System iOS 13   My Question or Issue Hello,  This morning all of my liked songs disappeared on my phone and on my comp...
  • CarlosE
  • Moderator
  • 680 Views
  • 3 replies
  • 0 likes
  • disappeared
    liked songs
  • 680 Views
  • 3 replies
  • 0 likes

Superuser Contribution WRAPPED 2021 incorrectly says my #2 song is crocodile rock

 Paid plan - Canada Serious issue... Accidentally left crocodile rock playing on repeat and left the house with it still playing. Now my wrapped 2021 has it as my #2 song. I really hate that song... how can i delete it from that playlist? Jesus wept....

Inked2021-12-01 15.jpg
  • Casual Listener
  •     Paid plan - Canada   Serious issue... Accidentally left crocodile rock playing on repeat and left the house with it still playing. Now my wrapped 2021 has it as my #2 song. I really...
  • 89percent
  • Newbie
  • 467 Views
  • 3 replies
  • 0 likes
  • 467 Views
  • 3 replies
  • 0 likes

Superuser Contribution Play Only Liked Songs from Artist?

This Monday (11/18/19), I noticed that I can no longer put an artist in the search bar in the "Liked Songs" playlist, select a song, and have the queue automatically only contain songs by that artist (and any other songs that include what was put in ...

  • Newbie
  • This Monday (11/18/19), I noticed that I can no longer put an artist in the search bar in the "Liked Songs" playlist, select a song, and have the queue automatically only contain songs by that artist...
  • maxxblur
  • Newbie
  • 16715 Views
  • 16 replies
  • 11 likes
  • 16715 Views
  • 16 replies
  • 11 likes

Solved!!Superuser Contribution Wrapped says I am in the top 0% of an artist. What does that mean?

Wrapped says I am in the top 0% of an artist. What does that mean? I get that its good but whats top 0%?

  • Casual Listener
  • Wrapped says I am in the top 0% of an artist. What does that mean? I get that its good but whats top 0%?
  • Natalia_Tziaki
  • Casual Listener
  • 11873 Views
  • 3 replies
  • 0 likes
  • 11873 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Your Library] Playlist Libraries

I would love if there was a feature where you could create your own library to organize your playlists. For example, there could be another tab users can access and they can create a new library. The library could be like “sad playlists” or “kpop onl...

  • Casual Listener
  • I would love if there was a feature where you could create your own library to organize your playlists. For example, there could be another tab users can access and they can create a new library. The...
  • CarlosE
  • Moderator
  • 1051 Views
  • 2 replies
  • 1 likes
  • Your Library
  • 1051 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Mobile] Font size of the playlist description

PlanPremiumCountryRussia DeviceiPhone SE 2020Operating SystemiOS 14.8.1 My Question or IssueFor what purpose was the font size of the playlist description changed in 8.6.80?Now the playlist description does not contain text that could previously fit ...

  • Roadie
  • Plan Premium Country Russia   Device iPhone SE 2020 Operating System iOS 14.8.1   My Question or Issue For what purpose was the font size of the playlist description changed in 8...
  • Efremych
  • Roadie
  • 1437 Views
  • 7 replies
  • 0 likes
  • 1437 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Discovery playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I’ve been usig spotify for more than 6 years and I have created at least 20-30 playlis...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • Kiril
  • Moderator
  • 936 Views
  • 3 replies
  • 0 likes
  • 936 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium members getting 3 ads in a row?

I've been subed to premium for 5 years the sub price goes up every year that i am happy to pay but now i get 3 ads in a row on a podcast and its not content creator ads that are promoted on the podcast its spotify ads that play one after another. I f...

  • Casual Listener
  • I've been subed to premium for 5 years the sub price goes up every year that i am happy to pay but now i get 3 ads in a row on a podcast and its not content creator ads that are promoted on the podca...
  • Alex
  • Spotify Legend
  • 539 Views
  • 1 replies
  • 1 likes
  • App & Features
    Podcast Discussion
  • 539 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Playlists] Sorting songs on your own playlists from newest addition to oldest

I love Spotify but I have an improvement idea. Right now whenever you add a new song to your own playlist, it goes to the bottom and you have to scroll down to listen to it. I would like to be able to sort the songs on my playlists so that the ones I...

  • Visitor
  • I love Spotify but I have an improvement idea. Right now whenever you add a new song to your own playlist, it goes to the bottom and you have to scroll down to listen to it.   I would like to ...
  • MafeG
  • Spotify Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • Playlists
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Podcasts] how to remove unwant content and podcast episodes from my start page

I have found that Spotify Podcast/music suggestions "for Me" are not what I would like to listen to and have 5 ways to listen, save, share, download and add to a playlist But nothing to say I am not interested in this podcast and its opinions which t...

  • Visitor
  • I have found that Spotify Podcast/music suggestions "for Me" are not what I would like to listen to and have 5 ways to listen, save, share, download and add to a playlist  But nothing to say I ...
  • MafeG
  • Spotify Legend
  • 1149 Views
  • 1 replies
  • 0 likes
  • Podcasts
  • 1149 Views
  • 1 replies
  • 0 likes

Superuser Contribution When adding a song to a playlist the names of my playlists don’t display

I have a bunch of playlists. When I want to add a song to a playlist I search for the song and then click on the ellipsis and choose ‘add to playlist’. The problem is, it brings up all my playlists, but doesn’t display the name of the playlist. Inste...

  • Visitor
  • I have a bunch of playlists. When I want to add a song to a playlist I search for the song and then click on the ellipsis and choose ‘add to playlist’. The problem is, it brings up all my playlists, ...
  • Alex
  • Spotify Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Drive play issues

PlanPremiumCountryUSADeviceOneplus 7 ProOperating SystemAndroid 11 / Oxygen OS My Question or IssueI tried to listen to my Daily Drive this morning, but instead of playing the playlist, it played a couple podcast episodes and stopped. I tried manuall...

  • Casual Listener
  • Plan Premium Country USA Device Oneplus 7 Pro Operating System Android 11 / Oxygen OS   My Question or Issue I tried to listen to my Daily Drive this morning, but instead of playing th...
  • Jeremy
  • Spotify Legend
  • 681 Views
  • 1 replies
  • 0 likes
  • bug
    Daily Drive
    Hub
    made for you
  • 681 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locals files are greyed out and unplayable on mobile

PlanPremiumCountryGermanyDeviceOnePlus 8 Pro and Honor Magicbook ProOperating SystemAndroid 11 and Windows 11 My Question or IssueSince 2 days or so, I'm unable to add new local files from my Windows spotify to my Android spotify.I can add the files ...

  • Gig Goer
  • Plan Premium Country Germany Device OnePlus 8 Pro and Honor Magicbook Pro Operating System Android 11 and Windows 11   My Question or Issue Since 2 days or so, I'm unable to add new lo...
  • Jeremy
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Share playlists internationally

It would be great if I could share a playlist internationally. I have a good friend in London and he just gets "previews" when I share a playlist with him. And vice versa. I'm assuming this is a licensing issue of some kind. IP law has to catch up wi...

  • Casual Listener
  • It would be great if I could share a playlist internationally. I have a good friend in London and he just gets "previews" when I share a playlist with him. And vice versa. I'm assuming this is a lice...
  • Jeremy
  • Spotify Legend
  • 739 Views
  • 3 replies
  • 0 likes
  • Playlists
  • 739 Views
  • 3 replies
  • 0 likes

Superuser Contribution Dear recommendation algorithm developers

Imagine a user listening to a podcast (actually any podcast) for 10 minutes and then never again for 12 months. What does that tell you? A. They liked that podcast (any podcast actually) so much that they want it to be the very first thing they see w...

  • Casual Listener
  • Imagine a user listening to a podcast (actually any podcast) for 10 minutes and then never again for 12 months. What does that tell you?   A. They liked that podcast (any podcast actually) so ...
  • ral111
  • Casual Listener
  • 434 Views
  • 2 replies
  • 0 likes
  • App & Features
    Podcast Discussion
  • 434 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Playlists] Playlist Folders

I have maybe 10 playlists for being sad, another 10 for different seasonal moods, another 10 for the beach, etc. I want to be able to organize my playlists into folders. I can have one folder called Sad with 10 playlists in it. When I’m sad but don’t...

  • Visitor
  • I have maybe 10 playlists for being sad, another 10 for different seasonal moods, another 10 for the beach, etc. I want to be able to organize my playlists into folders. I can have one folder called ...
  • MafeG
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Superuser Contribution Deleting playlists with long names causes them to go off-screen

PlanFree/PremiumCountryUSAOperating SystemWindows 10 Issue:Deleting playlists with long names ex: "wmwmwmwmwm..." causes them to go off-screen (see attachment) this goes unnoticed if the playlist has spaces however and also works perfectly fine on Mo...

off-screen.png
  • Casual Listener
  •   Plan Free/Premium Country USA Operating System Windows 10   Issue: Deleting playlists with long names ex: "wmwmwmwmwm..." causes them to go off-screen (see attachment) this goe...
  • Alex
  • Spotify Legend
  • 502 Views
  • 3 replies
  • 0 likes
  • bug
    playlist name
  • 502 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist recommendation refresh button issues when pressing it

Playlist recommendetion not bringing out new songs and button when pressing more than 3 times overlapping with the recommended songs Operating system: Windows 11 Using Spotify premium Songs in playlist: 369

  • Casual Listener
  • Playlist recommendetion not bringing out new songs and button when pressing more than 3 times overlapping with the recommended songs   Operating system: Windows 11   Using Spotify premi...
  • Alex
  • Spotify Legend
  • 405 Views
  • 3 replies
  • 1 likes
  • Bug Windows
    Help
    recommendation
  • 405 Views
  • 3 replies
  • 1 likes

Superuser Contribution Suddenly custom playlists are being injected with "Radio Suggested" songs.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 - (both the Windows store app AND the Spotify site app download) My Question or IssueLike the title says... all of a sudden my custom playlist is being treated as a "radio" playlist. It's an ext...

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10 - (both the Windows store app AND the Spotify site app download)  My Question or Issue Like the title says... all of a sud...
  • awolAD
  • Regular
  • 822 Views
  • 11 replies
  • 0 likes
  • 822 Views
  • 11 replies
  • 0 likes