Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
2 weeks ago
samuelallen5
Casual Listener
240776 Views
77 replies
85 likes

240776 Views
77 replies
85 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
14m ago
McDodong
Casual Listener
96977 Views
204 replies
43 likes

96977 Views
204 replies
43 likes

PLAYLISTS ARE ALL GONE

PlanFreeCountry DeviceIpad Pro Operating SystemiOS 14 My Question or IssueLast night I tried to log in to my account . It didn’t work I contacted an advisor , they said my acc was disabled and they fixed it for me. But after I logged in to my acc THE...

grtsm
Casual Listener
Plan Free Country Device Ipad Pro Operating System iOS 14 My Question or Issue Last night I tried to log in to my account . It didn’t work I contacted an advisor , they ...
2020-09-25 10:03:38 AM
2020-09-27 8:03:39 PM
Billy-J
Spotify Star
475 Views
3 replies
0 likes

475 Views
3 replies
0 likes

Superuser Contribution can't see like songs

PlanPremiumCountryIsraelDeviceOnePlus7Operating Systemandroid 10My Question or Issueevery few months my phone app not show always liked icon (<3) on some song i liked before. i can enter to album and same song will show in heart icon or if will go fr...

PurpleFan
Roadie
Plan Premium Country Israel Device OnePlus7 Operating System android 10 My Question or Issue every few months my phone app not show always liked icon (<3) on some song i liked bef...
2020-06-24 8:11:55 PM
2020-09-27 8:25:33 AM
Ivan
Spotify Legend
579 Views
3 replies
0 likes

579 Views
3 replies
0 likes

How to exclude music genre from Radar Release?

Is there a way to exclude certain genre from Radar Release?

user-removed
Visitor
Is there a way to exclude certain genre from Radar Release?
2020-09-25 8:00:11 PM
2020-09-26 3:16:24 PM
OneByBoo
Roadie
1214 Views
1 replies
1 likes

1214 Views
1 replies
1 likes

Local files won't download to mobile device

PlanPremiumCountry: U.S. Device(iPhone 11 Pro Max)Operating System(iOS 14) My Question or IssueI've been working on this playlist slowly and doing so requires me to add new songs to my local files. The local files work fine on desktop, but they're no...

SixOClockBoos
Regular
Plan Premium Country: U.S. Device (iPhone 11 Pro Max) Operating System (iOS 14) My Question or Issue I've been working on this playlist slowly and doing so requires me to add ...
2020-09-26 5:25:24 AM
2020-09-26 10:08:45 AM
SixOClockBoos
Regular
506 Views
1 replies
0 likes

506 Views
1 replies
0 likes

Superuser Contribution Lost songs due to change saved to liked songs.

PlanPremiumCountryThe Netherlands DeviceMacbook + Iphone 11 My Question or Issue When spotify removed the saved songs tab (general library) to the liked songs playlist, I lost a lot of songs! I had around 8,000 songs saved, and the playlist only show...

Chaoticghosty
Newbie
Plan Premium Country The Netherlands Device Macbook + Iphone 11 My Question or Issue When spotify removed the saved songs tab (general library) to the liked songs playlis...
2020-08-29 7:54:18 AM
2020-09-26 9:46:09 AM
Mihail
Spotify Legend
469 Views
1 replies
0 likes
Library gone

469 Views
1 replies
0 likes

Songs becoming unavailable!

I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something?PlanPremiumCountryUkDeviceSamsung Tab A6Samsung galaxy S20Ama...

SRaubenheimer
Newbie
I've been noticing holes developing in my playlists; those holes being songs that have become greyed out! What's going on here, and why? Do songs become randomly region locked or something? Plan P...
2020-09-25 11:27:52 PM
2020-09-26 7:24:45 AM
AdamDamon
Spotify Star
410 Views
1 replies
0 likes

410 Views
1 replies
0 likes

Superuser Contribution Downloaded albums in my library now only appear when offline

PlanPremiumCountryAustraliaDeviceIphone 6s My Question or IssueUp until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or offline. Now none of the albums appear in the album tab of my library whe...

sxcsouvlaki
Visitor
Plan Premium Country Australia Device Iphone 6s My Question or Issue Up until a few days ago, my downloaded albums would always show in the album tab of my library, whether online or o...
2020-08-28 11:58:21 AM
2020-09-25 7:57:14 PM
Elena
Moderator
529 Views
1 replies
0 likes
Album Unavailable
downloaded albums
Offline Library Feature broken
saved albums

529 Views
1 replies
0 likes

Superuser Contribution Explicit song downloading as clean in playlists

When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix it? Is anyone else having this same issue? My accou...

jbirdgeo
Visitor
When I added Taylor Swift's folklore album and songs to my other playlists, the songs downloaded as the clean versions even though I'm adding from the explicit song/album page. Why? And how do I fix ...
2020-08-27 10:51:29 PM
2020-09-25 6:43:46 PM
Elena
Moderator
2238 Views
1 replies
0 likes
censor
clean
Explicit
folklore
taylor swift

2238 Views
1 replies
0 likes

Superuser Contribution Liked song doesn't show as liked when playing music on other playlists

When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list.The problem is that I'm always linking songs over and over again. PlanPremiumCountryC...

wvw6p-j7ry_hn
Newbie
When playing songs on other's playlists (eg. Rock Your Summer) my Liked songs don't always show as liked, yet when I look at my Liked song list they are on the list. The problem is that I'm always l...
2020-08-27 7:11:29 PM
2020-09-25 6:24:37 PM
Elena
Moderator
249 Views
1 replies
0 likes

249 Views
1 replies
0 likes

I get the "spotify can't play this right now" error

PlanPremiumCountryRomaniaDeviceHonor Play, PCOperating SystemAndroid 9, Windows 10 My Question or IssueI was listening to my playlist and when the next song was starting, it skipped it, when i looked it gave me the message : "spotify can't play this ...

DuckyTheDuck
Casual Listener
Plan Premium Country Romania Device Honor Play, PC Operating System Android 9, Windows 10 My Question or Issue I was listening to my playlist and when the next song was starting, it ...
2020-09-24 3:09:52 PM
2020-09-25 5:00:28 PM
Hubo
Community Legend
1035 Views
3 replies
0 likes

1035 Views
3 replies
0 likes

Superuser Contribution "Your music" shows up on ipad but not TV app

I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the ipad app came in when I logged into the TV app - completely em...

worg87
Visitor
I signed up and chose my favorite groups on my Spotify ipad app. Then I downloaded the Spotify TV app to my Samsung TV. Logged in which it let me do, but none of the groups I chose on the...
2020-08-26 7:27:46 PM
2020-09-25 4:52:02 PM
Elena
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Superuser Contribution Cannot see saved playlists in my library

PlanPremiumCountryUSADevice & Operating SystemWindows 10 Pro-64bitLG G7 ThinQMy Question or IssueCannot see saved playlists in my library.If I liked(saved) playlists(or album) or library, I can't find it in my library.ex)I liked this playlist: https:...

user-removed
Visitor
Plan Premium Country USA Device & Operating System Windows 10 Pro-64bit LG G7 ThinQ My Question or Issue Cannot see saved playlists in my library. If I liked(saved) playlists(or album) o...
2020-08-26 5:04:37 PM
2020-09-25 4:51:09 PM
Elena
Moderator
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Brining music from another subscription service

Hello, I am planning on changing to Spotify Premium from another streaming music service, is there any way to bring my library? Thank you

Arrira
Visitor
Hello, I am planning on changing to Spotify Premium from another streaming music service, is there any way to bring my library? Thank you
2020-09-25 1:11:18 PM
2020-09-25 4:33:11 PM
Billy-J
Spotify Star
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Solved!! Favorites songs meta is messed up with a different song

PlanFamilyCountryGermanyDevicePCOperating SystemWin 10 My Question or Issuehttps://open.spotify.com/track/4kHxlH7euiW6vVbybTZZl0?si=0O_hMgUOQCOJU5avuKjzygThis songs meta is completely broken. The cover and song title are from a different band. I mark...

undersound
Regular
Plan Family Country Germany Device PC Operating System Win 10 My Question or Issue https://open.spotify.com/track/4kHxlH7euiW6vVbybTZZl0?si=0O_hMgUOQCOJU5avuKjzyg This songs meta is...
2020-09-25 4:08:02 PM
2020-09-25 4:13:34 PM
undersound
Regular
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

Solved!!Superuser Contribution NZ list

My Question or IssueI visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then.Since spotify became available in SA after 2015, I would like to recall my NZ list.Please advise me as to how I could do that. Thanks

heksiolivier
Newbie
My Question or Issue I visited NZ in 2015 and I created a list there. Spotify was not available in South Africa then. Since spotify became available in SA after 2015, I would like t...
2020-08-26 6:04:42 PM
2020-09-25 4:12:18 PM
Mihail
Spotify Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

Superuser Contribution Discover Wekkly still doesn't appear, a month has passed

PlanPremiumCountryRussiaDeviceiPhone XR, PCOperating SystemiOS 13, Win 10My Question or IssueCreated an account on July 14. Discover weekly did not appear in a week. Wrote a post here, advised to wait two weeks from registration. The playlist did not...

Nio_Norse
Casual Listener
Plan Premium Country Russia Device iPhone XR, PC Operating System iOS 13, Win 10 My Question or Issue Created an account on July 14. Discover weekly did not appear in a week. Wrote a post he...
2020-08-16 9:02:16 AM
2020-09-24 6:21:24 PM
Ivan
Spotify Legend
518 Views
3 replies
1 likes
Discover Weekly

518 Views
3 replies
1 likes

Superuser Contribution Lost all my Liked Song and Downloaded Song in all Platform (PC, Web Player, and Android Player

PlanPremiumCountryIndonesiaDeviceSamsung A70, PCOperating SystemAndroid 10, Windows 10, Chrome My Question or IssueAll my liked song and downloaded song from PC, Web Player, and Android has lost and completely fresh starting from new one. I have alre...

HolyScarlet
Newbie
Plan Premium Country Indonesia Device Samsung A70, PC Operating System Android 10, Windows 10, Chrome My Question or Issue All my liked song and downloaded song from PC, Web Player, ...
2020-08-17 7:42:14 AM
2020-09-24 5:31:39 PM
Mario
Spotify Legend
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Superuser Contribution [Artist page] Can't open certain artist page from all devices

PlanPremiumCountryRussiaDevice(Xiaomi Redmi 5, HP Probook 2020)Operating System(Android 9, Linux Google Chrome) My Question or IssueCan't open Mauris Ravel's page either from the Spotify Android app or web player in Google Chrome. Other artist's page...

imamatory
Visitor
Plan Premium Country Russia Device (Xiaomi Redmi 5, HP Probook 2020) Operating System (Android 9, Linux Google Chrome) My Question or Issue Can't open Mauris Ravel's page either from...
2020-08-17 1:42:14 PM
2020-09-24 5:24:02 PM
Elena
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlist's image is outdated on search results

PlanPremiumCountryRussia Operating SystemWeb, Android, Windows, MacOS My Question or IssueI have a public playlist. I've changed its image 2 times, and I see that it's changed if I open this playlist's page. But on the search results, when I search t...

spahi4
Casual Listener
Plan Premium Country Russia Operating System Web, Android, Windows, MacOS My Question or Issue I have a public playlist. I've changed its image 2 times, and I see that it's cha...
2020-08-16 3:35:09 PM
2020-09-24 4:49:42 PM
Alex
Spotify Legend
475 Views
2 replies
0 likes

475 Views
2 replies
0 likes

Superuser Contribution Shuffle not working

PlanFreeCountryUSADeviceAndoid Moto G6, Chrome Browser Web PlayerOperating SystemAndroid, Windows My Question or IssueI have an on-going issue where when I play my library with shuffle turned on it will only play a small fraction of the songs over an...

delowder
Regular
Plan Free Country USA Device Andoid Moto G6, Chrome Browser Web Player Operating System Android, Windows My Question or Issue I have an on-going issue where when I play my library wi...
2020-08-16 6:04:48 PM
2020-09-24 3:06:42 PM
Ivan
Spotify Legend
1710 Views
3 replies
0 likes
shuffle

1710 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Your Library

Forum Posts