Help - Your Library

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Luan
Spotify Star
2024-04-16 6:46:57 PM
8 hours ago
YoungYangYang
Visitor
242530 Views
79 replies
86 likes

242530 Views
79 replies
86 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Luan
Spotify Star
2024-03-15 2:54:34 AM
Sunday
Ietsorigineels
Visitor
99508 Views
210 replies
44 likes

99508 Views
210 replies
44 likes

Offline mode isn't working

PlanPremiumCountryUKDeviceMoto G5 PlusOperating SystemAndroid (8.1.0) My Question or IssueMy Spotify app won't play downloaded albums when placed in offline mode. It will play downloaded playlists - just not albums. I get a 'Something went wrong - ha...

Sam1980
Regular
Plan Premium Country UK Device Moto G5 Plus Operating System Android (8.1.0) My Question or Issue My Spotify app won't play downloaded albums when placed in offline mode. It wi...
2020-07-28 9:22:29 PM
304 Views
0 replies
0 likes

304 Views
0 replies
0 likes

Album Art for Local Files only shows up on one device

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A 20 and Microsoft SurfaceOperating SystemAndroid 10 and Windows 10 My Question or IssueCover art for local files won't show up on spotify desktop when playing local file songs on my phone but do sh...

bzkflash
Newbie
Plan Premium Country United States Device Samsung Galaxy A 20 and Microsoft Surface Operating System Android 10 and Windows 10 My Question or Issue Cover art for local files won't sh...
2020-07-28 7:15:12 PM
293 Views
0 replies
1 likes

293 Views
0 replies
1 likes

Solved!!Superuser Contribution Bit of clarification about liked songs

PlanPremiumCountryRusDeviceMi Max 3Operating SystemAndroid 10 My Question or IssueSo. I have transferred from gmusic and dont like a particular thing about liked songs.So, when I add an artist to library, I can simply tap the artist and press shuffle...

anihillator
Visitor
Plan Premium Country Rus Device Mi Max 3 Operating System Android 10 My Question or Issue So. I have transferred from gmusic and dont like a particular thing about liked songs. So, ...
2020-07-28 1:03:53 PM
2020-07-28 3:30:13 PM
Ivan
Spotify Legend
369 Views
1 replies
0 likes

369 Views
1 replies
0 likes

Can I please remove the automatic comment when sharing on messenger?

When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really your style" or something of that nature. But I use...

Kruidentherapie
Visitor
When I share a song on messenger, it always gets sent with a remark. I use it in Dutch, but the English equivalent could be "I recommend this song to you" or "Check out this song, I think it's really...
2020-07-28 2:19:24 PM
450 Views
0 replies
0 likes

450 Views
0 replies
0 likes

Are the songs in Discover Weekly still downloaded in the next week?

So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I remembered that I download the Discover weekly playlist e...

tmknox
Newbie
So my Spotify download take up to 9gb now and I’ve wondered what I have downloaded so I deleted all my current download simply by deactivating all of the playlists download buttons. But then I rememb...
2020-07-28 12:49:25 PM
556 Views
0 replies
0 likes

556 Views
0 replies
0 likes

Solved!!Superuser Contribution Liked songs coming up COMPLETELY blank

PlanFreeCountryUSADeviceChromebookOperating SystemChrome OS My Question or IssueI have this issue on both the web player and the computer download. When I go to my liked songs, I sometimes get an error message where the songs wont load, or as of this...

kerarockss
Regular
Plan Free Country USA Device Chromebook Operating System Chrome OS My Question or Issue I have this issue on both the web player and the computer download. When I go to my liked song...
2019-09-22 5:33:12 PM
2020-07-28 12:24:02 PM
Xenia
Moderator
10012 Views
20 replies
2 likes
music

10012 Views
20 replies
2 likes

Superuser Contribution My liked songs are gone

Plan- premium I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I look them up, it still shows a heart by them but they’re not in my ...

Joellagabrielle
Visitor
Plan- premium I let my daughter use my phone to listen to songs and somehow all of my liked songs got removed. Is there a way I can get these back? I had a ton of songs saved. When I l...
2020-07-28 4:28:28 AM
2020-07-28 8:39:39 AM
Ivan
Spotify Legend
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

Certain songs are unplayable

PlanFreeCountryUnited statesDeviceGoogle Pixel 2 XLOperating SystemAndroid 10 My Question or IssueThere are two Japanese so far that I would like to listen to that are grayed out. I'm not sure why they are grayed out but I would like to be able to li...

Ciegee
Visitor
Plan Free Country United states Device Google Pixel 2 XL Operating System Android 10 My Question or Issue There are two Japanese so far that I would like to listen to that are grayed...
2020-07-27 12:58:57 AM
2020-07-28 1:28:59 AM
Billy-J
Spotify Star
370 Views
1 replies
0 likes

370 Views
1 replies
0 likes

Solved!! No Songs

PlanFree CountryEgypt DevicePCOperating SystemWindows 10 My Question or Issue When I use the pc version of spotify I dont find any songs it is like all of mymusic are gone it is not in my liked songs or not in any playlists all of the music is not th...

KY__
Casual Listener
Plan Free Country Egypt Device PC Operating System Windows 10 My Question or Issue When I use the pc version of spotify I dont find any songs it is like all o...
2020-07-27 10:28:01 PM
2020-07-27 10:36:14 PM
Billy-J
Spotify Star
453 Views
2 replies
0 likes

453 Views
2 replies
0 likes

Music disappeared in both Artists and Albums

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10+My Question or IssueI have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd play a lot of music from multiple albums of the same artist. Las...

Lytle9
Visitor
Plan Premium Country Canada Device Samsung Galaxy S10+ My Question or Issue I have tons of downloaded music, and usually listen to it all from my Artists section as its easiest to navigate snd...
2020-07-27 5:02:27 PM
287 Views
0 replies
0 likes

287 Views
0 replies
0 likes

Superuser Contribution Listening to your files

PlanPremium My Question or IssueHi I've just got the premium plan, I deleted my Google music account because I don't like the YouTube app that will substitute it soon. One of the reason I had google is that I can upload my files and find them in the ...

jj1974
Newbie
PlanPremium My Question or Issue Hi I've just got the premium plan, I deleted my Google music account because I don't like the YouTube app that will substitute it soon. One o...
2020-07-25 12:17:02 PM
2020-07-27 4:51:44 PM
Petya
Community Legend
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

Solved!!Superuser Contribution Discover Weekly playlist didn't appeared

PlanPremiumCountryRussiaDeviceiphoneXR, desktop VersionOperating Systemios13/Win10 My Question or IssueOn Wednesday, July 15, I created a new Spotify account, immediately paid for the subscription (if it matters). On the previous account, the discove...

Nio_Norse
Casual Listener
Plan Premium Country Russia Device iphoneXR, desktop Version Operating System ios13/Win10 My Question or Issue On Wednesday, July 15, I created a new Spotify account, immediately pai...
2020-07-20 3:24:45 PM
2020-07-27 3:11:14 PM
Nio_Norse
Casual Listener
715 Views
2 replies
0 likes

715 Views
2 replies
0 likes

Liked songs disappeared in Windows 10 client.

PlanPremiumCountrySlovakiaDevicePCOperating SystemWindows 10 My Question or IssueMy 547 liked songs suddenly disappeared from PC client and instead I get Your liked songs will appear here message. However, they are present in web player and on my pho...

Enrik01
Regular
Plan Premium Country Slovakia Device PC Operating System Windows 10 My Question or Issue My 547 liked songs suddenly disappeared from PC client and instead I get Your liked s...
2020-07-10 7:28:38 PM
2020-07-27 2:37:08 PM
Enrik01
Regular
3797 Views
10 replies
31 likes

3797 Views
10 replies
31 likes

Superuser Contribution All numbers deleted in public playlist

I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?

Floornieuw
Casual Listener
I set my spotify playlist to public and someone deleted almost all the song (over 100 hundred i guess). Is there a way to recover this ?
2020-07-27 12:41:45 PM
2020-07-27 1:56:04 PM
Petya
Community Legend
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Liked songs won't play

PlanPremiumCountryUKDeviceSony Xperia L2Operating SystemAndroid My Question or Issuesince the liked songs capacity was expanded I've been unable to play songs through the liked songs tab whether that's through shuffle or selecting a specific song. I ...

StarlightBlake
Newbie
Plan Premium Country UK Device Sony Xperia L2 Operating System Android My Question or Issue since the liked songs capacity was expanded I've been unable to play songs through...
2020-07-27 1:55:08 PM
239 Views
0 replies
3 likes

239 Views
0 replies
3 likes

Superuser Contribution Android app crashes when clicking on podcasts

PlanPremiumCountryEngland DeviceSamsung S8Operating SystemAndroid My Question or IssueMy android app keeps crashing when navigating to the podcasts tab in my library. This issue has persisted for about a week,my app is updated to the newest version.

10ktan
Visitor
Plan Premium Country England Device Samsung S8 Operating System Android My Question or Issue My android app keeps crashing when navigating to the podcasts tab in my libra...
2020-07-26 10:44:39 AM
2020-07-27 1:52:56 PM
Ivan
Spotify Legend
327 Views
1 replies
0 likes

327 Views
1 replies
0 likes

Superuser Contribution Can't add songs to playlist

PlanPremiumCountryUSADeviceSamsung 10, DesktopOperating SystemAndroid Windows 10 My Question or IssueI can no longer add songs to any of my playlist. I have uninstalled and reinstalled the app without any luck. I find a song, click the 3 dots and whe...

jporter442
Visitor
Plan Premium Country USA Device Samsung 10, Desktop Operating System Android Windows 10 My Question or Issue I can no longer add songs to any of my playlist. I have uninstalled and r...
2020-07-25 8:43:25 PM
2020-07-27 1:36:17 PM
Ivan
Spotify Legend
853 Views
1 replies
0 likes

853 Views
1 replies
0 likes

Superuser Contribution Local files on computer

I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?

teshinea
Casual Listener
I am trying to sync my local files to Spotify but it is not showing up on either my computer or my phone. I have followed the steps but nothing. What to do?
2020-07-27 9:40:38 AM
2020-07-27 11:29:37 AM
Ivan
Spotify Legend
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Superuser Contribution My playlists are all public but I haven't made them public

I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. I've tried logging on and off but all the playlists...

Greggy300
Music Fan
I have NEVER made my playlists public yet they are. All the switches are turned off in the Spotify section in my prefs on the desktop version and all playlists are made secret on the mobile version. ...
2020-07-24 9:52:36 AM
2020-07-27 10:52:32 AM
Greggy300
Music Fan
676 Views
6 replies
0 likes
Account

676 Views
6 replies
0 likes

Superuser Contribution Empty or insufficient releases list

PremiumRussia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.

vasyablack
Casual Listener
Premium Russia Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres.
2020-07-20 3:37:51 PM
2020-07-27 9:08:27 AM
tynemeshkai
Visitor
463 Views
4 replies
0 likes

463 Views
4 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Your Library

Forum Posts