Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...
Melody
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Luan
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Luan
.PlanPremiumCountryUK Device(iPhone X)Operating System(iOS 13.1.3) My Question or Issue Hi! I usually listen to all of my music through the liked songs playlist, which had about 5000 songs in- and now they’re all gone? I have one song left in there (...
Hey guys. I have been using spotify for a long time but the way musics keep repeating is making me think about quitting spotify premium. Is there a way to make it infinite like soundcloud? Like you play song "A" (electro genre per say), then when it ...
Is that possible? My playlist is sorted by last song added as favourite.
How can I view someone’s playlist when it’s not publicly on their account? Their account says they have no recent activity and I don’t follow them so that’s not how I’m seeing it.
PlanPremiumCountryUK Device(iPhone 6, Macbook 2016)Operating System(iOS 12.) My Question or IssueMy discover weekly playlist from last week has completely gone, I didn't realise that they changed every week so I didn't get to save any of the songs in...
After months and months and many complaints from several users Spotify sends an update message saying now we can see our saved songs on the artist page, they say this option has been implemented. However I cannot see it!When clicking on the artist th...
PlanPremiumCountryUK DeviceiPhone 6s, Operating SystemiOS 13.4.1 My Question or IssueHow do you get your Artist to show in the Artist tab in your library? I used to play my music by selecting an Artist and playing from there, this is no longer the ca...
I was revisiting my Wrapped when I thought about how it is calculated. Say I play 2 songs:A 3 min song played 10 times for a total of 30 minutes.A 5 min song played 8 times for a total of 40 minutes.Which song would appear as "being played" more? The...
PlanPremiumCountryUSDeviceWindows PC & Google Pixel 2Operating SystemWindows 10 & Android Version 10 My Question or IssueI have some songs on my Windows PC that I would like to be able to play on my Pixel 2. I allowed local files on my desktop Spotif...
PlanPremiumCountryIndiaDevice(Samsung Galaxy J8, Macbook Pro early 2015)Operating System(macOS Catalina, Android) My Question or IssueI just noticed that under the "radio" section, some recommended stations have been there for over 1 or 2 weeks now e...
As an avid music listener, my spotify is a sacred place. but recently it won't let me download new albums, it just says 'waiting to download'. I have a premium account, so it would normally let me download albums. and I've got loads of storage left. ...
PlanPremiumCountryPolandDeviceMotorola One ActionOperating SystemAndroid My Question or IssueIs it possible to display all genres lists on browse section? I see there are only a few genres of all available.Is there an option to select browse section ...
PlanPremiumCountryVietnamDeviceHuawei Mate 9/Google Home SpeakerOperating SystemAndroid Oreo My Question or IssueHi,When I talk to Google Assistant (either by phone or Google Home speakers) to play a song in Spotify, (Take an example in below video :...
My Question or Issuei am going through my spotify and cleaning it up. i tapped on the "album" feature and saw a ton of albums, some of which i saved songs from and some of which it seems that i did not save any songs from. what exactly does the album...
PlanFree/PremiumCountry Device(iPhone 10 My Question or IssueSongs in albums are automatically set to play in shuffle. How do I switch this off?
PlanPremiumCountryMexicoDevice(iPhone 6Operating System My Question or Issue lately I discovered that you can like more than 10000 songs and I thought that was great news but then I discovered that it’s not the same with downloads cause it seems that...
Plan: FreeCountry: USADevice: Mac Mini 2012Operating System: macOS Mojave, 10.14.6 My Question or Issue A few months ago, I started listening to the song radio for Don Henley's "The Boys of Summer", and at that time the song was listed in the radio. ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUS DeviceDell Desktop, Pixel 3Operating SystemWindows 10, Android My Question or IssueI have noticed recently that starting daily mixes from the made for you tab starts playing music not in that daily mix. I have seen this in window...
Hi, I want to export automatically the big number of song I have on a first premium account and to import it to another premium account. How to make it ? Thank You