Announcements
Happy Values Week! Today we celebrate *Inclusion* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • R_Rauli
  • Newbie
  • 258779 Views
  • 87 replies
  • 87 likes
  • 258779 Views
  • 87 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • sjoverelll
  • Newbie
  • 119794 Views
  • 218 replies
  • 43 likes
  • 119794 Views
  • 218 replies
  • 43 likes

Superuser Contribution Spotify Radio is an Echo Chamber!?!?!

Ever since they implemented Daily Mixes, the algorithm has become an echo chamber.Song radios are a flat 50 songs now, but if I play an even remotely similar artist, it plays ONLY songs and artists I've heard before.When I pick a song and just want a...

  • Music Fan
  • Ever since they implemented Daily Mixes, the algorithm has become an echo chamber. Song radios are a flat 50 songs now, but if I play an even remotely similar artist, it plays ONLY songs and artists...
  • chichajolie
  • Newbie
  • 25415 Views
  • 41 replies
  • 68 likes
  • Echo
    Radio
    recommend
    similar
    station
  • 25415 Views
  • 41 replies
  • 68 likes

Solved!!Superuser Contribution Find Your Lost Created Playlists

I had an issue with finding playlists I might've removed from my library. Currently we're able to remove our created playlists but what happens when we want it back but can't find it? We should have a feature to view our created playlists within the ...

  • Music Fan
  • I had an issue with finding playlists I might've removed from my library. Currently we're able to remove our created playlists but what happens when we want it back but can't find it? We should have ...
  • Not applicable
  • 3419 Views
  • 4 replies
  • 0 likes
  • 3419 Views
  • 4 replies
  • 0 likes

Superuser Contribution Stop Spotify From Playing A Whole Album, Or It's Songs Individually

I am new to Spotify Premium & right away: not happy!I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio".How do I stop Spotify from playing those albums? If not possible, then how do I stop ...

  • Regular
  • I am new to Spotify Premium & right away: not happy! I like an artist, but some of their newer albums are terrible & I don't want them played on the artist's "radio". How do I stop Spotif...
  • Eni
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

MY MUSIC

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • ribezaz
  • Spotify Star
  • 173 Views
  • 1 replies
  • 1 likes
  • 173 Views
  • 1 replies
  • 1 likes

How do I stop spotify from saying Couldn't find that playlist

whenever I click on anything, like a playlist it comes up with an error message the says Couldn't find that playlist Search for something else?I can still click and play individual songs but I can't see individual playlists, I am on laptop so none of...

  • Visitor
  • whenever I click on anything, like a playlist it comes up with an error message the says Couldn't find that playlist Search for something else? I can still click and play individual songs but I can'...
  • ribezaz
  • Spotify Star
  • 229 Views
  • 1 replies
  • 1 likes
  • 229 Views
  • 1 replies
  • 1 likes

Superuser Contribution Library loading issue?

Ok I'm just having some sort of loading issue with my likes playlist. So let's say for example I have a liked lady gaga song in my likes, if I scroll past that lady gaga song and turn off my phone when I turn my phone back on I get sent back to the l...

  • Casual Listener
  • Ok I'm just having some sort of loading issue with my likes playlist. So let's say for example I have a liked lady gaga song in my likes, if I scroll past that lady gaga song and turn off my phone wh...
  • Dessi
  • Moderator
  • 319 Views
  • 3 replies
  • 1 likes
  • 319 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have a dead playlist

I have a playlist in my library that was made by someone else. However it is now dead. No music, no user information, no title. Not even an option to unfollow it or delete it from my library. Any ideas?

  • Casual Listener
  • I have a playlist in my library that was made by someone else. However it is now dead. No music, no user information, no title. Not even an option to unfollow it or delete it from my library. Any ide...
  • Kachow13
  • Visitor
  • 523 Views
  • 4 replies
  • 0 likes
  • 523 Views
  • 4 replies
  • 0 likes

Some Game OST songs from my favorite game "Lobotomy Corporation" are locked

When I try to play my favorite songs from the game ex.(First warning) I can't because the songs are greyed out. What should I do? and before you ask i turned explicit content on it can play explicit content ok? Thank you and please help

  • Visitor
  • When I try to play my favorite songs from the game ex.(First warning) I can't because the songs are greyed out. What should I do? and before you ask i turned explicit content on it can play explicit ...
  • MuichiroAndYoichiro
  • Gig Goer
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Add to queue doesn't work

Add to queue doesn't work after playing a song using gestures on Android. Steps to repro: 1. Open liked songs2. Play a song3. On the same or another song in liked songs, use the swipe gesture to add a song to the queue. Nothing will happen If you clo...

  • Visitor
  • Add to queue doesn't work after playing a song using gestures on Android.   Steps to repro:   1. Open liked songs 2. Play a song 3. On the same or another song in liked songs, use the...
  • tr3intamil
  • Visitor
  • 268 Views
  • 2 replies
  • 0 likes
  • 268 Views
  • 2 replies
  • 0 likes

Superuser Contribution They changed "liked" button to "add to playlist", and it's useless

PlanPremiumOperating SystemWindows 10 This is the old look, and also the current web version.And this is the new look, the current windows app.If it is song I don't have in any of my playlists, there is a plus sign instead. So this is how it works:- ...

Ky9432_0-1701826442152.png Ky9432_1-1701826531789.png Ky9432_2-1701826625928.png
  • Casual Listener
  • Plan Premium Operating System Windows 10   This is the old look, and also the current web version. And this is the new look, the current windows app. If it is song I don't have in...
  • Helsing001
  • Regular
  • 9475 Views
  • 8 replies
  • 20 likes
  • Add to playlists
    Checkmark
    Heart button
    Liked songs heart
    My Liked Songs
  • 9475 Views
  • 8 replies
  • 20 likes

upload songs from my laptop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amay
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Why my public playlist are not in my public profile?

I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?

  • Visitor
  • I sat my playlist on private a while ago, but now I sat them public agai, however they doesn't appear on my profile I set everything on public, my profile and the playlist, what can I do?
  • Amay
  • Spotify Star
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Removing Tracks from History/Algorithms

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife (despite having her own spotify account) has been listening to thunderstorm tracks un...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My wife...
  • Katesspotuser
  • Visitor
  • 28030 Views
  • 34 replies
  • 48 likes
  • 28030 Views
  • 34 replies
  • 48 likes

Superuser Contribution Spotify liked songs readded all songs and shuffled the order

PlanPremiumCountryNetherlandsDevicePixel 7 proOperating SystemAndroid 15 My Question or IssueMy liked songs thought it was funny to readd EVERY SINGLE SONG, so now the whole order is ruined. I always put it on recently added first, and I just don't r...

  • Newbie
  • Plan Premium Country Netherlands Device Pixel 7 pro Operating System Android 15   My Question or Issue My liked songs thought it was funny to readd EVERY SINGLE SONG, so now the whole ...
  • Ivelina
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution search query playback

PlanPremiumCountryUSADevicemoto g stylus 5G (2022)Operating SystemAndroid version 13 My Question or IssueSearch results only plays the first track you select and then after that ignores the search results and plays something random afterwards. When p...

  • Casual Listener
  • Plan Premium Country USA Device moto g stylus 5G (2022) Operating System Android version 13   My Question or Issue Search results only plays the first track you select and then after t...
  • drachtster
  • Newbie
  • 853 Views
  • 4 replies
  • 0 likes
  • .playback problems
    playlist
    Search
  • 853 Views
  • 4 replies
  • 0 likes

Superuser Contribution Transferência de playlist

Estou tentando transferir minha playlist via tunemymusic porém toda vez que tento conectar minha conta Spotify da um erro, somente com a conta Spotify outras plataformas de música vão normal, plano gratuito

  • Visitor
  • Estou tentando transferir minha playlist via tunemymusic porém toda vez que tento conectar minha conta Spotify da um erro, somente com a conta Spotify outras plataformas de música vão normal, plano g...
  • Yordan
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Over half of my Discover Weekly songs I've already heard before

PlanPremiumCountrySpainDeviceDesktop and Android phoneOperating SystemWindows, Android My Question or IssueI have previously looked this up and saw that it was recommended to mark songs you've already heard as "I don't like this song" which I have be...

  • Casual Listener
  •   Plan Premium Country Spain Device Desktop and Android phone Operating System Windows, Android   My Question or Issue I have previously looked this up and saw that it was recomm...
  • Nafa_lmao
  • Casual Listener
  • 10142 Views
  • 28 replies
  • 34 likes
  • 10142 Views
  • 28 replies
  • 34 likes

How to report broken songs?

Hi all,sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer.Every now and then I find songs which are still in the catalogue but won't play. Actually they pretend to play, but they're si...

  • Casual Listener
  • Hi all, sorry if this is a stupid and frequently answered question. I had a look into the FAQs, but have not found an answer. Every now and then I find songs which are still in the catalogue but wo...
  • aufdieohrn
  • Casual Listener
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restarting playlist

DeviceSamsung Galaxy S20 My Question or IssueHi. I hope I can get an answer to this:I have shuffle all turned off, but always when I have finished a playlist, it starts again from the beginning. Why? I want it to stop and be quiet. Solution?/Mats

  • Regular
  • Device Samsung Galaxy S20   My Question or Issue Hi. I hope I can get an answer to this: I have shuffle all turned off, but always when I have finished a playlist, it starts again from the ...
  • Eni
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help me understand Spotify's queue

I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic. My goal is Start playing an albumWhile the first album is playing, queue up another album to play af...

  • Casual Listener
  • I'm coming to Spotify from years Rdio, and I'm totally confused about how Spotify does play queues. Maybe you can help me understand Spotify's logic.   My goal is   Start playing an al...
  • nhindart27
  • Music Fan
  • 62544 Views
  • 66 replies
  • 32 likes
  • 62544 Views
  • 66 replies
  • 32 likes