Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Wrapped 2024

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2024 Wrapped experience. Please use this thread to let us know how you're finding your 2024 Wrapped, share your feedback, and share any issues you may be experiencing. Y...

  • Spotify
  • Spotify
  • valinho6
  • Casual Listener
  • 203409 Views
  • 1688 replies
  • 24 likes
  • 203409 Views
  • 1688 replies
  • 24 likes

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • Drew19890
  • Newbie
  • 232201 Views
  • 75 replies
  • 83 likes
  • 232201 Views
  • 75 replies
  • 83 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • fede160493
  • Roadie
  • 86390 Views
  • 188 replies
  • 41 likes
  • 86390 Views
  • 188 replies
  • 41 likes

Superuser Contribution How do I fix my playlist so that I won't have to play the entire Playlist

My Playlist just shows the names of the songs in the Playlist itself, it doesn’t let me play the one I want, how do I fix this?

  • Visitor
  • My Playlist just shows the names of the songs in the Playlist itself, it doesn’t let me play the one I want, how do I fix this?
  • Not applicable
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Superuser Contribution “Daylist” always shows the wrong time in title.

My daylist shows “early morning” while it’s already evening in my time zone.The daylist title time always offsets with my local time.I live in China in the time zone of utc+8.All my devices on any platform have this issue.

IMG_0641.jpeg
  • Casual Listener
  • My daylist shows “early morning” while it’s already evening in my time zone. The daylist title time always offsets with my local time. I live in China in the time zone of utc+8. All my devices on ...
  • alimac122
  • Visitor
  • 1404 Views
  • 7 replies
  • 4 likes
  • 1404 Views
  • 7 replies
  • 4 likes

Superuser Contribution Casting problems of Liked Songs playlist

PlanPremiumCountryMexicoDevice(Samsung GalaxyOperating SystemAndroid My Question or IssueWhen casting the playlist Liked Songs (6,530 songs) to my TCL Tv, the app crash. Casting is all good on albums, other playlists (mine and others longer than 220 ...

  • Regular
  • Plan Premium Country Mexico Device (Samsung Galaxy Operating System Android    My Question or Issue When casting the playlist Liked Songs (6,530 songs) to my TCL Tv, the app crash...
  • Grakky
  • Music Fan
  • 2225 Views
  • 20 replies
  • 0 likes
  • 2225 Views
  • 20 replies
  • 0 likes

Entire albums disappearing from Liked Songs

This happens on all platforms I use (Android/Win11/Web) It's really annoying that I keep losing entire albums from my Liked Songs. And for seemingly no reason. I keep remembering of albums I used to listen to at some point (that I Know I have saved, ...

  • Casual Listener
  • This happens on all platforms I use (Android/Win11/Web)   It's really annoying that I keep losing entire albums from my Liked Songs. And for seemingly no reason. I keep remembering of albums I...
  • Billy-J
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Next podcast auto played isn't on my downloads?

I have 4 podcasts downloaded. But when one ends, it doesn't go to the next downloaded podcast, it arbitrarily picks a podcast to play from a podcast I do follow, but not one I downloaded. Downloaded obviously means I want to listen to that more than ...

  • Casual Listener
  • I have 4 podcasts downloaded. But when one ends, it doesn't go to the next downloaded podcast, it arbitrarily picks a podcast to play from a podcast I do follow, but not one I downloaded. Downloaded ...
  • Billy-J
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play, can only shuffle my library

PlanPremiumCountryUKDevicesamsung galaxy fold 4Operating SystemAndroid v14 My Question or IssueI'm unable to play individual songs from my library, I can only play by shuffling or adding to queue. I've tried clearing my cache numerous times, logged o...

  • Visitor
  • Plan Premium Country UK Device samsung galaxy fold 4 Operating System Android v14    My Question or Issue I'm unable to play individual songs from my library, I can only play by s...
  • Yordan
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot hear my original songs uploaded on Spotify in other accounts?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dessi
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs greyed out on my account, but available on my spouse's account

Hi there, A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have licensing for in Canada so I was surprised when it happened. ...

  • Casual Listener
  • Hi there,   A few days ago a whole bunch of songs in my library just became greyed out and unplayable on mobile and desktop. These are current songs that I would expect Spotify to still have l...
  • Heflin
  • Newbie
  • 877 Views
  • 4 replies
  • 0 likes
  • 877 Views
  • 4 replies
  • 0 likes

Superuser Contribution When I try to open liked songs it say “safari cannot open cause the address

Is invalid” i use Spotify through safari and also I have own my account but I still can’t open my liked songs

  • Visitor
  • Is invalid” i use Spotify through safari and also I have own my account but I still can’t open my liked songs
  • Susan_GP
  • Moderator
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Collaboration Playlist

PlanPremiumCountry DeviceIphone 12Operating SystemiOS 10 My Question or IssueIm collaborating with my friend on a playlist, she can see my songs, but i cant see hers?She can see both hers and my songs but i can only see mine. shes the owner of the pl...

  • Visitor
  • PlanPremium Country   Device Iphone 12 Operating System iOS 10   My Question or Issue Im collaborating with my friend on a playlist, she can see my songs, but i cant see hers? She...
  • OscarDC
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I see which Folder a Playlist is saved to?

Hi, UK-based Premium user here (Windows desktop, Android on Samsung S10e - everything up to date) I have a large number of Folders to organise my music by genre, or artist, etc. I am a forgetful sort though, so sometimes I forget where I've saved an ...

  • Music Fan
  • Hi, UK-based Premium user here (Windows desktop, Android on Samsung S10e - everything up to date)   I have a large number of Folders to organise my music by genre, or artist, etc. I am a forge...
  • Robmonster
  • Regular
  • 1719 Views
  • 4 replies
  • 3 likes
  • 1719 Views
  • 4 replies
  • 3 likes

Superuser Contribution Why Songs I liked don't show the same heart in the Artist Page?

My Question or IssueBefore the upgrade/change of Spotify where "added songs" became "liked songs" with the heart icon, all songs added in every Artist page in their album discography or in every Playlist where directly checked in both places.So you f...

  • Casual Listener
  • My Question or Issue Before the upgrade/change of Spotify where "added songs" became "liked songs" with the heart icon, all songs added in every Artist page in their album discography or in every Pl...
  • Ganon727
  • Visitor
  • 5604 Views
  • 13 replies
  • 9 likes
  • 5604 Views
  • 13 replies
  • 9 likes

Superuser Contribution Problème playlist Lecture aléatoire

PlanPremiumCountryFranceDeviceiPhone 11Operating SystemiOS 15.1My Question or Issue Bonjour a tous ! Voila maintenant plusieurs mois que j’ai spotify premium. J’ai un petit problème avec la lecture aléatoire de la playlist.J’ai environ 1800 musiques ...

  • Casual Listener
  •   Plan Premium Country France Device iPhone 11 Operating System iOS 15.1 My Question or Issue   Bonjour a tous !   Voila maintenant plusieurs mois que j’ai spotify premium...
  • mautimanaje
  • Newbie
  • 18866 Views
  • 20 replies
  • 9 likes
  • 18866 Views
  • 20 replies
  • 9 likes

Superuser Contribution Downloaded songs can they be copied to another device

Can downloaded songs/podcasts be copied to other devices. I have an old 100GB iPod which I play when travelling remotely It has all my old songs but it would be great to copy my recent downloaded Spotify songs from my laptop to my iPod when its conne...

  • Newbie
  • Can downloaded songs/podcasts be copied to other devices. I have an old 100GB iPod which I play when travelling remotely It has all my old songs but it would be great to copy my recent downloaded...
  • Musicloverysm
  • Visitor
  • 7239 Views
  • 3 replies
  • 0 likes
  • 7239 Views
  • 3 replies
  • 0 likes

« House is a feeling » Spotify playlist deleted

Hello, Spotify decided to delete the playlist « house is a feeling », I use to listen to many times a week since 2018. Does anyone know why they would do this or if a replacement exist ? Thank you /PremiumCountry france Device(iPhone 13 proOperating ...

  • Casual Listener
  • Hello, Spotify decided to delete the playlist « house is a feeling », I use to listen to many times a week since 2018. Does anyone know why they would do this or if a replacement exist ? Thank you&nb...
  • Sebulator
  • Casual Listener
  • 261 Views
  • 2 replies
  • 1 likes
  • 261 Views
  • 2 replies
  • 1 likes

Superuser Contribution Blockera podd

Jag blir påtvingad av er en podd som jag inte vill lyssna på igen.Men hela jävla tiden startas avsnitt automatiskt. Jag vill bli av med detta. Det förstör hela jävla upplevelsen med spotify just nu. Det förstör för mig minst varja vecka.

  • Visitor
  • Jag blir påtvingad av er en podd som jag inte vill lyssna på igen. Men hela jävla tiden startas avsnitt automatiskt. Jag vill bli av med detta. Det förstör hela jävla upplevelsen med spotify just nu...
  • LuckyBlues
  • Newbie
  • 526 Views
  • 4 replies
  • 0 likes
  • 526 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify wont transfer local MP3s to my apple watch

PlanPremium, just installed 2 weeks agoCountryusaDeviceiPhone 12 and apple watch 7Operating Systemlatest ios, just downloaded last week My Question or IssueSpotify skips local mp3 songs when I am downloading a playlist to apple watch. The full playli...

  • Regular
  • Plan Premium, just installed 2 weeks ago Country usa Device iPhone 12 and apple watch 7 Operating System latest ios, just downloaded last week   My Question or Issue Spotify skips loca...
  • patthedog
  • Music Fan
  • 2664 Views
  • 9 replies
  • 1 likes
  • 2664 Views
  • 9 replies
  • 1 likes

Superuser Contribution Deleting a song from Spotify Wrapped

Hello all. Spotify Wrapped is upon us. It is a feature I really like and look forward to every year. Unfortunately I recently fell asleep to a track I really dislike that was playing silently. It played for 10 hours straight and it became my most lis...

  • Newbie
  • Hello all.   Spotify Wrapped is upon us. It is a feature I really like and look forward to every year.    Unfortunately I recently fell asleep to a track I really dislike that was ...
  • 31uqbsmmdcngz3e472db
  • Newbie
  • 19537 Views
  • 4 replies
  • 5 likes
  • 19537 Views
  • 4 replies
  • 5 likes

Superuser Contribution Some songs do not play

PlanPremiumCountryIrelandDeviceGalaxy A70Operating SystemAndroid My Question or IssueI recently liked several songs, some of which but not all exhibit unusual behaviour:-When tapped to play, nothing happens-If something is playing, tapping these song...

  • Casual Listener
  • Plan Premium Country Ireland Device Galaxy A70 Operating System Android   My Question or Issue I recently liked several songs, some of which but not all exhibit unusual behaviour: -Wh...
  • AlejaR
  • Moderator
  • 909 Views
  • 10 replies
  • 2 likes
  • 909 Views
  • 10 replies
  • 2 likes

Superuser Contribution How to insert a song to a specific place in a playlist?

Is there any way to add a song to a playlist at a specific place?Use case: I have a playlist with over 5000 songs in a specific order. Sometimes I want to add a song to a specific place, but there doesn't seem to be any way to add songs other than to...

  • Regular
  • Is there any way to add a song to a playlist at a specific place? Use case: I have a playlist with over 5000 songs in a specific order. Sometimes I want to add a song to a specific place, but there ...
  • AlejaR
  • Moderator
  • 3240 Views
  • 3 replies
  • 0 likes
  • 3240 Views
  • 3 replies
  • 0 likes