Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • raiccheese
  • Newbie
  • 246847 Views
  • 82 replies
  • 87 likes
  • 246847 Views
  • 82 replies
  • 87 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • raychica
  • Casual Listener
  • 104912 Views
  • 224 replies
  • 43 likes
  • 104912 Views
  • 224 replies
  • 43 likes

Superuser Contribution Spotify won’t play explicit songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I keep trying to play songs by artists.. Spotify won’t play them because it says they are ex...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep t...
  • Moody23
  • Visitor
  • 18992 Views
  • 13 replies
  • 0 likes
  • 18992 Views
  • 13 replies
  • 0 likes

Superuser Contribution My Liked play list won't play.

My like play list is not functioning. I can search for an artist and it will play, but nothing works with my like list. Please help

  • Visitor
  • My like play list is not functioning. I can search for an artist and it will play, but nothing works with my like list. Please help
  • Ivelina
  • Moderator
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add song to playlist

I'm in the U.S. on a free account. I've tried on both my laptop and the app on my phone to add a song to a playlist a friend shared with me to no avail. The playlist appears in my library - see screenshot - it's called Bachelorette Weekend. But when ...

  • Newbie
  • I'm in the U.S. on a free account. I've tried on both my laptop and the app on my phone to add a song to a playlist a friend shared with me to no avail.   The playlist appears in my library - ...
  • Vasil
  • Moderator
  • 619 Views
  • 1 replies
  • 0 likes
  • 619 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution In the updated iPhone app, how do I see recently played songs?

PlanPremiumCountryAustraliaDeviceiPhone 15 ProOperating SystemiOS 17.6.1 My Question or IssueHow do I find a list of recently played songs? I commonly switch between listening to some music (some in playlists, some individual songs) and podcasts. I s...

  • Casual Listener
  •   Plan Premium Country Australia Device iPhone 15 Pro Operating System iOS 17.6.1   My Question or Issue How do I find a list of recently played songs?   I commonly switch...
  • dm_ragewaar
  • Casual Listener
  • 4267 Views
  • 2 replies
  • 0 likes
  • Music iPhone iOS
  • 4267 Views
  • 2 replies
  • 0 likes

Superuser Contribution Anroid app doesn't recognize new playlist made on desktop app

PlanPremiumCountryGermanyOperating System(Windows 10 pro / Android 8.1.0 My Question or IssueI just made a new playlist on the Desktop App (1.2.40.599.g606b7f29). Usually, when I open the the Android App (8.9.50.552), it has the new playlist in the l...

  • Newbie
  • Plan Premium Country Germany Operating System (Windows 10 pro / Android 8.1.0   My Question or Issue I just made a new playlist on the Desktop App (1.2.40.599.g606b7f29). Usually, when I...
  • voldemortician
  • Newbie
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audiobook chapters

PlanFree/PremiumCountry DeviceSamsung galaxy ultra 23Amazon fire tablet My Question or IssueChapters are off. Says chapter 15 showing chapter 20! I have no shuffle options I've restarted and tried on both my phone and tablet. Still way off

  • Visitor
  • Plan Free/Premium Country   Device Samsung galaxy ultra 23 Amazon fire tablet      My Question or Issue Chapters are off. Says chapter 15 showing chapter 20! I have no s...
  • Vasil
  • Moderator
  • 571 Views
  • 1 replies
  • 0 likes
  • 571 Views
  • 1 replies
  • 0 likes

Spotify app robbed release radar while listening

PlanFreeCountryNoDevicedesktop pcOperating SystemWindows 11 My Question or IssueI was literally looking at and listening to my release radar it had just put up 2 hours earlier, a ton of new good songs I REALLY wanted to hear, and I put app in backgro...

c2674b4347cdd7d78d7e6cacaf7205f7.png
  • Newbie
  • Plan Free Country No Device desktop pc Operating System Windows 11   My Question or Issue I was literally looking at and listening to my release radar it had just put up 2 hours earlie...
  • osornios
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Why do daily mixes keep disappearing?

PlanPremiumCountryNew ZealandDeviceWindows 10 My Question or IssueI regularly use the Made for you/Daily Mixes to generate a random list of things I have liked or have played before. I use them to generate my own main playlist which I use everyday. B...

  • Casual Listener
  • Plan Premium Country New Zealand Device Windows 10   My Question or Issue I regularly use the Made for you/Daily Mixes to generate a random list of things I have liked or have played bef...
  • joehendren
  • Casual Listener
  • 428 Views
  • 1 replies
  • 0 likes
  • Daily Mixes
    Playing Randomly
    User Interface
  • 428 Views
  • 1 replies
  • 0 likes

Can't save songs to liked, playlists disappear, albums won't load...

PlanFree/PremiumCountryUSADevicePixel 7Operating SystemAndroid My Question or IssueEverytime I click like it says it saves the song but when I checked my liked songs nothing new appears. When I make a new playlist I can add songs but the playlist wil...

  • Newbie
  • Plan Free/Premium Country USA Device Pixel 7 Operating System Android   My Question or Issue Everytime I click like it says it saves the song but when I checked my liked songs nothing ...
  • osornios
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Can't Find My Podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't find my podcast, called RAISING ME, on Spotify. I submitted the podcast through Sprea...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...
  • leonmarczak1111
  • Visitor
  • 7755 Views
  • 4 replies
  • 0 likes
  • 7755 Views
  • 4 replies
  • 0 likes

Fix the Rock List in Greece

Plan PremiumCountryGreece DeviceWin10, TV, IPhone, AndroidOperating System( Android 14, Windows 10) My Question or IssueFix your list for the country of GREECE. We get lists in rock like latinos rock. This has been wrong for almmost 2 years!!!!

  • Casual Listener
  • Plan  Premium Country Greece   Device Win10, TV, IPhone, Android Operating System ( Android 14, Windows 10)   My Question or Issue Fix your list for the country of GREECE. W...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ai dj NY mixes full of country

I used to listen to a lot of country music I don't anymore but my Spotify always recommends it with the h i DJ all my mixes Everything Is Nothing But Country I haven't listened to Country in a little over a year is there any way to tell it not to pla...

  • Visitor
  • I used to listen to a lot of country music I don't anymore but my Spotify always recommends it with the h i DJ all my mixes Everything Is Nothing But Country I haven't listened to Country in a little...
  • yakichan
  • Regular
  • 344 Views
  • 2 replies
  • 1 likes
  • 344 Views
  • 2 replies
  • 1 likes

Daily Drive: Change / Delete Podcasts

Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer. example:My Daily Drive starts with a News Podcast (P...

  • Visitor
  • Daily Drive is my favorite playlist. But it keeps playing certain podcast i really can't stand a second. is there a option to swap them oder delete them? there are plenty other podcasts i'd prefer.&n...
  • z9l_-xiorl7b
  • Newbie
  • 17237 Views
  • 2 replies
  • 62 likes
  • 17237 Views
  • 2 replies
  • 62 likes

Solved!! list of Artists marked "Don't play this artist"

Hi All, Is there a way to view a list of Artists you've marked as "Don't play this artist"? Thanks.

  • Casual Listener
  • Hi All,   Is there a way to view a list of Artists you've marked as "Don't play this artist"?   Thanks.
  • kikitogi
  • Casual Listener
  • 1069 Views
  • 2 replies
  • 0 likes
  • 1069 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Adding songs to a downloaded playlist ... do they auto-download?

PlanPremium/DuoDevice(Pixel 4a)Operating System(Android 12) My Question or IssueIf I have downloaded a playlist, and make changes to it, adding or removing songs to it, do those changes auto-reflect in the download status? e.g. I delete a song in a p...

  • Newbie
  •   Plan Premium/Duo Device (Pixel 4a) Operating System (Android 12)   My Question or Issue If I have downloaded a playlist, and make changes to it, adding or removing songs to it, d...
  • Ivelina
  • Moderator
  • 5675 Views
  • 3 replies
  • 1 likes
  • 5675 Views
  • 3 replies
  • 1 likes

Superuser Contribution All my playlists are gone after I changed my email last month

I last month changed the email of my Spotify account due to security related reasons . I have been using Spotify for a long time now but never had this type of issue . I had many playlists on the account but as I changed the email they all are disapp...

  • Casual Listener
  • I last month changed the email of my Spotify account due to security related reasons . I have been using Spotify for a long time now but never had this type of issue . I had many playlists on the acc...
  • BharatdwajJaydutt
  • Casual Listener
  • 657 Views
  • 4 replies
  • 0 likes
  • 657 Views
  • 4 replies
  • 0 likes

Solved!! Playlist has suddenly changed content

PlanPremiumCountryUK My Question or IssueThere was a "made for you" playlist years ago that I liked so I saved it, and it didn't update or change. Suddenly all the songs in it have changed and it's awful now. Why has this happened, and how can I drop...

  • Casual Listener
  • Plan Premium Country UK   My Question or Issue There was a "made for you" playlist years ago that I liked so I saved it, and it didn't update or change. Suddenly all the songs in it have c...
  • vparkinson
  • Casual Listener
  • 837 Views
  • 2 replies
  • 1 likes
  • 837 Views
  • 2 replies
  • 1 likes

Solved!! Someone entered a collaborative playlist I had with my best friend and removed all of our songs

I had a playlist on my Spotify account called "Memoir From Jersey". Someone by the name of SpotiFlash removed all 150-something songs and replaced it with foreign music. I cannot recover the playlist because it was not deleted, just completely change...

  • Newbie
  • I had a playlist on my Spotify account called "Memoir From Jersey". Someone by the name of SpotiFlash removed all 150-something songs and replaced it with foreign music. I cannot recover the playlist...
  • ecuadorkian
  • Visitor
  • 8893 Views
  • 2 replies
  • 0 likes
  • 8893 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't add local song to a playlist with 1000+ songs

Plan:Premium IndividualDevice: Windows 11 PCAndroidSpotify Version:Spotify for Windows (64 bit)1.2.32.997.g4c6498b6When trying to add a song from my local files spotify refuses to add it to a playlist I have with over 1.000+ songs and I have no idea ...

  • Newbie
  • Plan: Premium Individual Device:  Windows 11 PC Android Spotify Version: Spotify for Windows (64 bit) 1.2.32.997.g4c6498b6 When trying to add a song from my local files spotify ref...
  • Toninalam
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • add song
    Android
    bug
    PC
    playlist
    Windows
  • 343 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution I don't want to hear children's songs

PlanPremiumCountryindependentDeviceindependentOperating Systemindependent My Question or IssueMy daughter has been listening to children's songs through my account. Now I constantly get children's songs suggested. A mixtape is only occupied with chil...

  • Casual Listener
  • Plan Premium Country independent Device independent Operating System independent   My Question or Issue My daughter has been listening to children's songs through my account. Now I con...
  • misterpink14
  • Newbie
  • 5090 Views
  • 5 replies
  • 2 likes
  • 5090 Views
  • 5 replies
  • 2 likes