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All my artists and albums have disappeared!

All my artists and albums have disappeared!

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there.

My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as she doesn't like most of my music) so they are definitely still aligned to my account.

Anyone have any ideas how I can recover them so that I can see them on my phone again?

Cheers if anyone can help,

Tim
Reply
3 Replies

Spotify has no real fix for this other than to tell you to just delete the app and re-download a fresh copy. The problem is, any playlists you listen to offline will have to be resynced, but the playlists themselves will be there.

 

I've had this problem before. I wished they had an actual fix rather than this hassle.

Please ensure you log in with right details.

 

It's extremely easy to login with another account, when your phone is used also by someone else, etc.

 

If this is odd stuff, like my phone is my!, it's ok. Then just do some right stuff: airplane mode always fixes stuff when Spotify is lost!

 

Also it's worth to log out of Spotify and log in back, no need for clean re-install really 🙂

I had this very same problem. What I did was 'Save' an album from one of the artists I knew I had and everything just popped right back on my iphone. So, go to an album of an artist you had on your phone app, save it, and that might do the trick.

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