App crashing in background after version updating (8.6.80.1180)

[Ecast9405]

My Question or Issue:

The app stops running in the background. I've tried reinstall, logging out, closing the app, everything and it still doesn't work.
All this started to happen when I updated to the latest version 8.6.80.1180.

Plan

Premium

Country: Mexico

Device: Iphone 12

Operating System: iOS 15

[cflorez295]

Same issue here but started before the update. The following steps are the ones I’ve done.

Clearing the app

Loging in and out

Updating the app

Reinstalling app

Soft reboot of IPhone X

Network Reset

App keeps crashing while in background but works perfectly while on front.

[ThiloL]

Latest  iPadOS. Latest  Spotify App. Crashes seconds after  running  in background.

[hankejh]

Ran through the same steps as cflorez295 above - no change in behavior - crashes immediately

[Jeremy]

Hi there folks,

Thank you for reaching out to the Community.

In case you're using any battery optimization or power saving apps, you can deactivate them for Spotify. It's also important to make sure that there are no other apps running in the background.

Also, can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your phone so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.

We'll keep an eye out for your replies.

Take care!