Cannot download tracks on Spotify after upload to iOS17.2

[KikiR]

Plan

Free/Premium

Country

Device

iPhone 13Pro

Operating System

iOS 17.2

My Question or Issue

after updating to the new operating system the download option on Spotify is no longer available. Is there a fix?

[Lyubka]

Hey @KikiR,

Thank you for reaching out here in the Community. 

You should be able to download your playlists and enjoy them while offline as long as you're logged in on the account you paid Premium for.

Note that in order to do this, you'd need to download what you want when you're online. Once you've successfully downloaded the playlist that you want - you should be able to listen to it. You can check the download status next to each song, podcast, or playlist.

In order to make sure that you're using Premium account - head to your account page. You should see Premium Individual under Your Plan. If that's not what you're seeing, you might be logged into another account. If so, go to the top right corner and click on Log Out.

In case you're on the right account, but you still have troubles using the App in offline mode and you can't download, could you please share a screenshot of how this appears on your device? In addition, we'd like to know on which playlists you're experiencing this - are you referring to your personal playlist or Spotify curated ones?
 

You can also find more details about Offline listening here.

Hope this helps. We'll be on the lookout for your reply.