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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 68582 Views
  • 16 replies
  • 37 likes
  • 68582 Views
  • 16 replies
  • 37 likes

Superuser Contribution Apple Watch showing duplicate podcasts

With the latest versions, I now see duplicated podcasts listed in the Podcasts playlist on my Apple Watch. if I have three episodes on my phone, I have six listed on the watch. And they are in repeated order e.g. 1,2,3,1,2,3 so it’s not sorting them....

  • Roadie
  • With the latest versions, I now see duplicated podcasts listed in the Podcasts playlist on my Apple Watch.   if I have three episodes on my phone, I have six listed on the watch. And they are ...
  • Elena
  • Moderator
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Swipe to queue stopped working

PlanPremiumCountryGermany DeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueThe function to swipe to queue stopped working in liked songs page with Spotify version 8.8.80

  • Newbie
  •   Plan Premium Country Germany  Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue The function to swipe to queue stopped working in liked songs page w...
  • Yordan
  • Moderator
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium acct app not working right. can play/skip ~10ish tracks then quits playing.

PlanPremiumCountryUSDevice(iPhone se Operating System(iOS 15.7.9 My Question or IssueSpotify hasn't worked right for the last few weeks. possibly started after a phone software update but can't remember. It lets me play/skip about 10ish songs then qu...

  • Newbie
  • Plan Premium Country US Device (iPhone se  Operating System (iOS 15.7.9   My Question or Issue Spotify hasn't worked right for the last few weeks. possibly started after a ph...
  • MihailY
  • Moderator
  • 380 Views
  • 4 replies
  • 3 likes
  • 380 Views
  • 4 replies
  • 3 likes

Superuser Contribution Stop personalizing spotify made playlist for me

A couple months ago spotify started customizing its own playlists based on what i like but i go to these playlists (decades, dinner music playlists, etc.) to listen to something i don't usually listen to. How do i get spotify to stop customizing its ...

  • Casual Listener
  • A couple months ago spotify started customizing its own playlists based on what i like but i go to these playlists (decades, dinner music playlists, etc.) to listen to something i don't usually liste...
  • twillt
  • Regular
  • 8083 Views
  • 7 replies
  • 43 likes
  • 8083 Views
  • 7 replies
  • 43 likes

Superuser Contribution Issues with scrolling on long podcast lists

PlanPremiumCountryUSDeviceiphone 12Operating SystemiOS 17.0.3 My Question or IssueSee attached video. When scrolling through long lists of content, if I scroll to where it needs to load more content it will hop around. In the example screenshot I was...

  • Newbie
  • Plan Premium Country US Device iphone 12 Operating System iOS 17.0.3   My Question or Issue See attached video. When scrolling through long lists of content, if I scroll to where it ne...
  • Eni
  • Moderator
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Connected device pop up showing up constantly

PlanPremiumCountryUS DeviceIPhone 13 Pro iPad Air 4Operating SystemiOS 17 My Question or IssueWhen using Spotify connect, you get that pop up to that show that device name and current volume levels. I am getting that pop up constantly starting today ...

  • Regular
  • Plan Premium Country US   Device IPhone 13 Pro iPad Air 4 Operating System iOS 17   My Question or Issue When using Spotify connect, you get that pop up to that show that device ...
  • 516 Views
  • 0 replies
  • 0 likes
  • 516 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot download music to iPhone due to maximum number of devices

I had five iOS devices with music downloaded.Then initialized two iPhones to sell, without deleting downloaded music in Spotify.Now I bought a new iPhone and tried to download music in Spotify, but I couldn’t due to maximum number of devices. I assum...

  • Visitor
  • I had five iOS devices with music downloaded. Then initialized two iPhones to sell, without deleting downloaded music in Spotify. Now I bought a new iPhone and tried to download music in Spotify, b...
  • AlejaR
  • Moderator
  • 529 Views
  • 3 replies
  • 0 likes
  • 529 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cannot fond the receipt nor the account is updated to premium after pay

I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt

  • Visitor
  • I have completed the payment for spotify duo plan for 3 months.My account is not updated to premium nor i can see the receipt
  • Dian
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Solved!! Spotify stops playing at the end of a track

Plan = PremiumCountry = Canada Device = iPhone SE 1Operating System = iOS 15.7.9My Question or IssueWhen listening to my "Discover Weekly" playlist, Spotify stops playing at the end of a track. Always at a different point (eg. after the 10th track, o...

  • Casual Listener
  • Plan = Premium Country = Canada   Device = iPhone SE 1 Operating System = iOS 15.7.9 My Question or Issue When listening to my "Discover Weekly" playlist, Spotify stops playing at the...
  • Madcatxster
  • Newbie
  • 421 Views
  • 1 replies
  • 1 likes
  • 421 Views
  • 1 replies
  • 1 likes

Superuser Contribution Apple Watch Spotify constantly crashing

Watch model SEWatch iOS 8.3Iphone model XrIphone iOS 15.2.1Spotify version 8.6.96.591PlanPremiumCountryMexicoDevice 1Iphone XrOperating SystemiOS 15.2.1Device 2Apple Watch SEOperating SystemiOS 8.3Spotify version8.6.96.591My Question or IssueBrand ne...

  • Casual Listener
  • Watch model SE Watch iOS 8.3 Iphone model Xr Iphone iOS 15.2.1 Spotify version 8.6.96.591 Plan Premium Country Mexico Device 1 Iphone Xr Operating System iOS 15.2.1 Device 2 Apple Wat...
  • pakanp
  • Newbie
  • 17239 Views
  • 50 replies
  • 8 likes
  • Apple Watch
    bug
  • 17239 Views
  • 50 replies
  • 8 likes

Superuser Contribution Shuffle and loop not working when connected to car

When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or artist and then connect to my car it unshuffles.

  • Casual Listener
  • When I am connected to my car via Bluetooth I can use shuffle or loop. The buttons light up for .2 seconds then revert back. If I leave car mode it does the same thing. If I shuffle a playlist or art...
  • MihailY
  • Moderator
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Superuser Contribution Now playing won’t progress track but will show as playing

Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. Can’t turn off notifications to get it to stay off my...

  • Casual Listener
  • Now playing won’t progress track but will show as playing and the now playing will stay on the Lock Screen so I have to close the app. Happens when I’m connected to Bluetooth and turn off the car. ...
  • MihailY
  • Moderator
  • 418 Views
  • 3 replies
  • 0 likes
  • 418 Views
  • 3 replies
  • 0 likes

How to block videos?

I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.

  • Casual Listener
  • I have a family account and want to block videos in the accounts of my kids. They are allowed to hear music but should not watch videos. Does anybody know how I can block the videos? Thx.
  • bigd4316
  • Casual Listener
  • 4422 Views
  • 7 replies
  • 22 likes
  • 4422 Views
  • 7 replies
  • 22 likes

Superuser Contribution my local song files won’t show up

i downloaded some songs and they don’t show up in my library even though the setting is turned on

  • Visitor
  • i downloaded some songs and they don’t show up in my library even though the setting is turned on
  • Yordan
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

exclude from my music taste button is not showing up?

i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my personal spotify is a must for kids who only calm down ...

  • Visitor
  • i have restarted my app, logged out multiple times, updated my app, deleted the app. nothing is making that option appear. i work in a daycare where youtube is restricted on our work ipads so my pers...
  • Prague
  • Community Legend
  • 537 Views
  • 1 replies
  • 1 likes
  • 537 Views
  • 1 replies
  • 1 likes

Superuser Contribution My local files on my phone are not downloading/syncing.

It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the songs. They are greyed out and it says they need dow...

  • Visitor
  • It shows they are downloaded on my desktop and allows me to play the local files on my desktop. But when I add them to my iPhone playlist and download the playlist, it does not allow me to play the s...
  • houserockr
  • Newbie
  • 522 Views
  • 2 replies
  • 1 likes
  • 522 Views
  • 2 replies
  • 1 likes

Superuser Contribution "remove from this playlist" not working

When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back

  • Newbie
  • When using the "remove from this playlist" function on either MacOS app or the iOS iphone app, the songs won't remove - they just disappear for a half a second and come right back
  • Yordan
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Linking" a new song automatically tries to add it to the same playlist every time

PlanPremiumCountryUSADeviceiPhone 14 ProOperating SystemiOS 17.0.3 My Question or IssueWhenever I add a song to my liked songs it keeps trying to add it to a playlist I recently added songs to. This is annoying because most of the time I don't want a...

  • Casual Listener
  •   Plan Premium Country USA Device iPhone 14 Pro Operating System iOS 17.0.3   My Question or Issue Whenever I add a song to my liked songs it keeps trying to add it to a playlist...
  • Yordan
  • Moderator
  • 269 Views
  • 1 replies
  • 1 likes
  • 269 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle keeps reshuffling

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 14.8 My Question or IssueI’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then come back to the app, and play again, the shuffle order has reshuffled itself...

  • Regular
  • Plan Premium Country Canada Device iPhone 12 Operating System iOS 14.8   My Question or Issue I’ve been having an issue where when I shuffle a playlist, if I pause for a bit and then c...
  • EsztiNaomi
  • Newbie
  • 5817 Views
  • 22 replies
  • 11 likes
  • 5817 Views
  • 22 replies
  • 11 likes