Files syncing incorrectly

[Frem9]

Plan

Premium

Country

Italy

Device

(iPhone 14)

Operating System

(iOS 17.1.2)

My Question or Issue

Hello, I’ve been using the local files feature for years, but in the last few weeks almost all the synced files on my phone became unplayable.

As i said I know how the feature works, so i tried to get the bottom of the problem and i found that all the files that contained more than one word in their names were being synced incorrectly (no space between the words) in the “Synced Files” Folder of the Files App (for example “my way” as “myway).

I realized that the only playable songs on the app were the ones that were only one word. So i tried renaming every file one by one to see if that would fix it, and for a minute it did, then the app automatically renamed every file and the songs were unplayable again. 

I already tried uploading the files directly from my phone but this way it doesn’t show the cover art when i play the songs.

More info: i already tried doing a clean reinstall of both the spotify and the files app; the files are all mp3’s.

Please help i’m clueless at this point

[kaworu_bloodpaw]

Hey @Frem9

I'm not sure what would be causing this.

I can say, the file name does not reflect the Title of each track. Changing the file name won't change what Spotify displays it as. The title is metadata stored within the file. Can you check the titles, and see if there are any strange characters, or maybe a space before the first letter?

[Frem9]

Hey, well my files don’t have a title so they just display their file name. Also we’re talking about hundreds of tracks and they all have very simple names without any special characters.

Maybe if i added a title to all of them it would fix it? I don’t know i’ll try later today, but it’s weird that this happened after years of using the feature.

Also this is happening to my friend as well.

Thank you 🙂

[kamil_lahlou]

hey!

I have exactely the same problem, did you finally fixed the problem?