Jumping back to the top

[SpecialPatrolGroup]

Plan

Premium

Country

UK

Device

iPhone X

Operating System

iOS 15.5

App Version 

8.7.46.1678

I updated the app today and every time I scroll down and press and album or playlist when I go back it jumps to the top of the main page. Example I scrolled down to recommend for today which was at the bottom and selected an album, didn’t like the look of it so pressed back and it auto scrolled back to the top good evening section. 

I have cleared cache etc but it still persists. 

[SpecialPatrolGroup]

Yeah this is exactly what’s happening with mine too. 

[Dian]

Hey @SpecialPatrolGroup,

Thanks for posting in the Community.

Were you able to reproduce this with a different account on your device or with your account on a different iOS mobile device?

Let us know how that went,

Cheers!

[AppleG]

I have the same issue. The user is not the issue in this case, it is definitely the App.

[Alex]

Hey folks,

In order to investigate this further can you let us know the following if you already haven't:

• Device model and OS version
• Spotify version
• What troubleshooting you've done so far

Looking forward to your replies.

[AppleG]

iPhone 13

ios latest

Spotify latest

everything

[Monster9]

Same problem here 

iPhone 12 mini

ios 15.6 

[marwin]

Iphone 12

iOS 15.5

Spotify 8.7.50.416

Have tried every suggested solution

[SpecialPatrolGroup]

iPhone X 15.6

Spotify 8.7.50.416

Done everything suggested so far, It stopped doing it for a little while but it’s still doing it. 

[marwin]

The app has been updated to version 8.7.52.415 and now it seems like the jumping is gone. I have been running the new version a couple a days now and so far it works without problems.

[Vasil · Accepted solution]

Hey folks!

We have made some changes backstage and this should be behaving itself now.
Look for a new Spotify update and let us know if the issue persists after installing it! 🙂
Thanks & cheers!

[SpecialPatrolGroup]

Been working so far and saw another update today, I’ll see how this update goes before confirming it has stopped jumping. 

[SpecialPatrolGroup]

All seems back to normal 👍🏼

[Emman25]

I have the same issue with my Samsung (S23 Ultra). App has just updated and every time I close it at a certain spot on the playlist I'm listening to, rather than take me back to the same spot (which it always used to do), it now takes me to the main home page. I can't begin to describe how massively inconvenient this is. 

Is there a solution for this please?