Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My downloads won't stay downloaded.

My downloads won't stay downloaded.

I'm on an iPhone 6 software is updated to 10.2. My songs won't stay downloaded for offline listening. I am a premium member. How do I fix this. In my opinion it is not an option to delete my music. Looking for a fix.
Reply
1 Reply

I'm having same problem. They will stay downloaded for a week and all of a sudden they are all gone. Happened three times. I think I'll switch to Google play

Suggested posts