Not able to listen music in spotify

[Js934137]

I am not able to listen music in Spotify automatically it shut down while playing music

Plan

Premium

Country

India

Device

(iPhone 15)

Operating System

(iOS 18.1)

Issue

kindly solve this problem why i pay them because of i am facing issue Resolve it ASAP.

[Billy-J]

Hey @Js934137, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you let me know when exactly this starts happening? Also, does this happen on another device (if possible)? 

Let me know how everything goes!