Orange Exclamation Mark? What does it mean?

[Rod85]

I am having a hard time with the mobile client syncing.

Every time I try to sync a playlist or an album, there are 2 or more songs that cannot sync and they have an orange exclamation mark...  can somebody tell me what it means?

Screenshot attached...

[David]

This mark means that the track has tried to sync but has failed.

[Rod85]

Any ideas of how to solve it? I have tried syncing over different Wi-Fi spots and 3G but no success...

[christina4]

I corrected this issue by freeing up some more storage space on my iphone, after I saw that this had helped another user.

The Spotify app didn't alert me that there was a storage issue, and I had general storage space remaining on my phone but, once space was freed up, the exclamation point-ed tracks immediately synced.

[TiMtImInYtImTiM]

Same issue here although I had 280mb left. After freeing up space sync continued  for a few songs and then stopped again. I still have a large amount of songs that will not sync with the orange explanation mark instead of the green synced arrow.

[TiMtImInYtImTiM]

Can someone shed some light on this please as I have the same issue on both my iPad and iPhone.

Thanks

[yourmunchkin]

The issue lies within storage of the Spotify app. If you already have a large number of songs that are downloaded offline, then that's your problem. You need to go through and take out songs/playlists that you don't listen to frequently enough off of your offline storage. That will free up space for your new songs.

[climbird]

I am having the same problem -- i have a playlist with 500 songs, of which about 100 were synched, but now it will only sync 31 before the exclamation mark shows up.

i only have 24 other songs (for a total of 55, then) synched to the iphone. Arent' we supposed to be able to have 3000?

[Peter__]

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@climbird wrote:

I am having the same problem -- i have a playlist with 500 songs, of which about 100 were synched, but now it will only sync 31 before the exclamation mark shows up.

i only have 24 other songs (for a total of 55, then) synched to the iphone. Arent' we supposed to be able to have 3000?

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Yes, is there lots of storage space free on your iPhone?

Peter

[climbird]

I guess not... only 155 MB of 13,5 GB left. Is that my problem?

[Peter__]

I'm not 100% sure but I would guess so! 

Peter

[etienneraf]

Hello,

I understand songs that can be sync are limited to 3000, can you confirm ?

Cheers

[Peter__]

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@etienneraf wrote:

Hello,

I understand songs that can be sync are limited to 3000, can you confirm ?

Cheers

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Its 3,333 tracks (max per device) on up to 3 devices.

Peter

[smith002]

Ok, I am getting the orange sign when trying to load the song Timber off my phone but when I try other songs the work just fine? what do i do?

[Peter__]

Would it be possible to post a link to the playlist that is on?

[smith002]

When i look it up on search the original one by pit bull wont play when i click on it but other versions will?

[Joecosta]

Hey guys, I'm having the same issue. I tried syncing Timber - Pitbull ft. Ke$ha, but I have the orange exclamation. I read some other posts, and the trend seems to be with storage. I've deleted quite a few songs on my starred playlist, reducing it to 272 songs. I have plenty of storage available on my Ipod. I can listen to the song on my laptop, however I cannot on my Ipod. Another attempt I tried was un-starring it then re-star it. Yet that doesn't work. The only idea I can come up with is that the song is being over downloanded or something. But that's only an idea, any suggestions would help!

Thank you!
Joe

[Peter__]

If you listen to the track completely whilst the offline sync is going on does it turn green?