Playlists offline slowness problem

[Cinabrium]

Hi.

I'm Premium. I have a serious problem. Spotify slow very many.

I downloaded playlists offline to my iPhone at 70 Kbps.

But I have 6Mbps on my ISP.

My ISP, downloading all rise to 6 Mbps.

They could switch Spotify servers?
Spotify is a problem.
This problem happens to me all the time. This problem only occurs to me when my iPhone 4s, download the offline playlist.

They could fix this problem?

Regards.

[Taylor]

Hi, and welcome to the community!

There is a known bug about this here.

Anthony 🙂

[Cinabrium]

Thanks for responding.
Just use the iPhone 4s and the desktop computer to synchronize offline playlist.
Use iOs 6.1.3. Use the latest version of the Spotify app from the App Store
Synchronize to extreme quality to 320 Kbps
Synchronize slow only on my iPhone 4s.
Synchronize fast on my desktop computer.
The average sync speed is 90 Kbps
Synchronize Tracks that are about 300.
Synchronize through WIFI.
I confirm that my Internet service provider's (6Mbps speed) works well. Since my iPhone release other contendos to 6 Mbps is not my WIFI problem.
I'm traveling in Argentina and the ISP is Telecom Argentina.
I synchronized Spotify tracks.
I synchronize my favorite tracks a collection.
On my iPhone, Safari wipe cache and returned to install the Spotify app.

How could I do to solve this problem?
Regards.

[Cinabrium]

Hi. They're fine those details I gave in my previous answer?

Is that still have the problem.

To synchronize with my iPhone lists offiline takes more than 16 hours.

Follow synchronizing to 70 Kbps Excessively slow.

And does the computer in a few minutes.

Please when we could solve.

It's maddening to me.

Regards.