Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Podcast Restarts in BMW

Podcast Restarts in BMW

Premium

Country USA

 

Device - Iphone X

 

My Question or Issue

Every time I am listening to a podcast and I call someone or someone calls me after the call is over the podcast restarts from the beginning. This is very frustrating because I have to memorize where I left off and I often do not catch the point. I have a 2019 BMW 530 and this still happens whether I am using the BMW Spotify app, hardwire, or bluetooth audio.

 

Thanks

 

Reply
1 Reply

Hey @ralmasri713.

 

Thanks for reaching out - let's see what we can do to help 🙂

 

First, could you try performing a clean reinstall and then resetting your device?

 

If that doesn't work, could you provide us with the following info:

  • device + OS version
  • exact Spotify version
  • car manufacturer + model?

Once we have that, we can look into this further.

 

Thanks - we'll be looking out for your reply.

Suggested posts