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Podcasts not playing on Bluetooth external devices.

Podcasts not playing on Bluetooth external devices.

I don’t have google home or any other home automation ..  just trying to connect to Bluetooth earbuds and other Bluetooth speakers

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3 Replies

Hey @Ltam,

 

Thanks for keeping us posted about this.

 

We hope you don't mind us moving your post, since the inconvenience you're describing is different and it fits better in a new thread.

 

That being said, just to confirm, is this happening with just new episodes or does it happen no matter what episode you select? If this is happening when you try to listen to new episodes, that could be related to the inconvenience which was reported and its being investigated here.

 

On another note, is this happening when you're trying to listen to a podcast when not connected to a Bluetooth device? Are you able to play them directly from your devices? If not, we've also received some reports of podcasts not playing across all platforms. That is being investigated in this other thread.

 

Whether this is the first scenario or the second, we suggest you add your vote in the thumbs up icon in the thread your inconvenience fits best. We recommend adding also the info we're asking for in the status and subscribe to the thread which describes better what you're experiencing.


If the inconvenience is just present when connecting your devices to Bluetooth, please let us know. This'll help us understand better what you're experiencing. If you haven't yet, you can try reinstalling the app on your devices by following the steps in this article.

 

We hope you found this helpful. Let us know if you need anything else.

AlejaRModerator
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Thank you. 

the problem includes simply playing to the device itself. Appears to be true when connected to WiFi. When streaming over cellular connection, it works fine. 

strange that it is only true of a few podcasts, not all. How could a network connection change the results for one item and not another? 

as far as I can tell there is no problem with music 

 

thanks again!

Hey @Ltam,

 

Thank you for keeping in contact and for the info shared.

 

Taking this into account, it looks like you're having the currently live Ongoing issue previously mentioned by @AlejaR that is under investigation right now. If you haven't done it before, we'd recommend hitting the "Thumbs up" button and subscribe to that thread to be aware of any updates posted there.

 

We don't currently have an estimated time for a fix, but we hope it will be as soon as possible. We appreciate your cooperation and understanding.

 

We'd also recommend you to have your Spotify app updated, so you don't miss any improvements coming your way.

 

If you have any additional questions, don't hesitate to ask.

OscarDCModerator
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