Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62629 Views
16 replies
37 likes

62629 Views
16 replies
37 likes

Superuser Contribution Volume setting - How to difference between Spotify and sport apps

PlanPremiumCountry DeviceiPhone 12Operating SystemiOS 15.6.1 My Question or IssueHello,I often use Spotify to listen to fitness music albums (normally connected to Sonos, but not always) and start my workout with a fitness app on my iPhone.How do I m...

Phipsiii
Regular
Plan Premium Country Device iPhone 12 Operating System iOS 15.6.1 My Question or Issue Hello, I often use Spotify to listen to fitness music albums (normally connected to Son...
2022-08-30 9:13:16 AM
2022-09-03 12:07:40 PM
Yordan
Moderator
1836 Views
3 replies
0 likes
difference
sport
volume

1836 Views
3 replies
0 likes

Superuser Contribution All of my playlists default to shuffle until I turn it off, even new playlists I create

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device iPhone SE Operating System IOS 15.5 My Question or IssueI open my app one day, and all of a sudden ...

Kuandohan
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device iPhone SE Operating System IOS...
2022-08-18 6:35:32 AM
2022-09-02 10:21:40 PM
Agathocles76
Newbie
3177 Views
25 replies
9 likes
iOS
shuffle

3177 Views
25 replies
9 likes

Stop the music compression- Your killing my ears

Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever compression method they are using. I was a premium memb...

marcusbwise
Regular
Why are you (Spotify) still compressing the music ? I know Spotify claims they are not compressing the music if you disable the volume normalizer. Well disabling it does nothing to stop whatever comp...
2020-07-01 1:21:18 AM
2022-09-02 6:33:10 PM
sansibar
Casual Listener
2838 Views
2 replies
7 likes

2838 Views
2 replies
7 likes

Superuser Contribution Streaming Notifications - Resend Please?!

PlanDuo PremiumCountryUSADeviceiPhone 13 Pro MaxOperating System(iOS) My Question or Issue I saw several other people with this issue in the comments of https://community.spotify.com/t5/iOS-iPhone-iPad/Top-1-of-listener-notification-led-to-nothing/m-...

roomfor-squares
Casual Listener
Plan Duo Premium Country USA Device iPhone 13 Pro Max Operating System (iOS) My Question or Issue I saw several other people with this issue in the comments of https://com...
2022-09-01 1:53:28 AM
2022-09-02 4:58:42 PM
Yordan
Moderator
246 Views
1 replies
0 likes
Notifications
stats
streaming
top %

246 Views
1 replies
0 likes

Superuser Contribution Only one local file playing on iPhone, but not the others?

PlanPremiumCountryCanadaDeviceiPhone 12 miniOperating SystemiOS 15.6.1 / Windows 10 My Question or IssueA while ago, I was trying to sync local files to my iPhone (7 at the time, now 12) but I couldn't, and eventually forgot about it. Now, almost a y...

kiran29
Casual Listener
Plan Premium Country Canada Device iPhone 12 mini Operating System iOS 15.6.1 / Windows 10 My Question or Issue A while ago, I was trying to sync local files to my iPhone (7 at the t...
2022-08-31 6:59:22 PM
2022-09-02 4:27:54 PM
Yordan
Moderator
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Superuser Contribution Spotify not playing on iOS Safari

PlanPremiumUSA DeviceiPhone 6Operating SystemiOS 13.6.1 My Question or Issuei am unable to listen to music through my Safari web browser anymore. I normally listen to it through the web browser and not the app, and would like to have it fixed. So bas...

PapaSmurfIIIVIII
Casual Listener
Plan Premium USA Device iPhone 6 Operating System iOS 13.6.1 My Question or Issue i am unable to listen to music through my Safari web browser anymore. I normally listen to it...
2022-05-20 6:42:46 AM
2022-09-02 12:32:16 PM
hans-jürgen
Roadie
3700 Views
2 replies
1 likes

3700 Views
2 replies
1 likes

[Apple TV][Partnership] Apple TV App too loud!

Hi there,I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so annoying having to turn the volume down 35+ % each tim...

jbd00
Regular
Hi there, I was hoping Spotify could release an update where it would equalize the volume of the music player to the normal volume level to be found on other apps across the Apple TV. I find it so a...
2019-12-26 11:17:14 PM
2022-09-01 6:52:15 PM
moses410
Newbie
1182 Views
3 replies
9 likes
apple TV
Partnership

1182 Views
3 replies
9 likes

Spotify renewed my sub after I deleted my debit card info and charged me

I want to cancel and get my full refund

Lolalaughsalot
Newbie
I want to cancel and get my full refund
2015-10-31 11:30:39 PM
2022-09-01 10:30:38 AM
christerlikes
Newbie
580 Views
2 replies
0 likes

580 Views
2 replies
0 likes

Stop shuffling every playlist when I click the first song

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 15.6 My Question or IssueThis only happens on my iPhone: When I find a playlist and tap the first song, it's automatically in shuffle mode. How can you not get this very basic feature right???

WayneBee
Music Fan
Plan Premium Country USA Device iPhone 11 Operating System iOS 15.6 My Question or Issue This only happens on my iPhone: When I find a playlist and tap the first song, it's automatic...
2022-08-19 3:18:28 PM
2022-08-31 11:54:45 PM
Loxer
Community Legend
371 Views
1 replies
4 likes

371 Views
1 replies
4 likes

Superuser Contribution Radio doesn't work - "This playlist was deleted"

PlanPremiumCountryUKDeviceiPhone SEOperating SystemiOS 13 My Question or IssueI can't get the app to play radio stations. I click on the dots, select radio but I get a message saying "This playlist was deleted" - have I done something wrong? (I'm new...

Joeincardiff
Regular
Plan Premium Country UK Device iPhone SE Operating System iOS 13 My Question or Issue I can't get the app to play radio stations. I click on the dots, select radio but I get a messag...
2020-10-04 7:58:55 PM
2022-08-31 7:31:17 PM
Grabla001
Visitor
10736 Views
17 replies
2 likes

10736 Views
17 replies
2 likes

Superuser Contribution Auto play is not working

PlanPremiumCountryAustraliaDeviceiphone 11Operating SystemiOS 13.7 My Question or IssueMy Autoplay is not working when I search a song, no follow up / similar songs will play. I've tried the autoplay button in settings, turning my phone on and off, c...

karlosdelmar
Visitor
Plan Premium Country Australia Device iphone 11 Operating System iOS 13.7 My Question or Issue My Autoplay is not working when I search a song, no follow up / similar songs w...
2020-09-18 7:47:16 AM
2022-08-31 6:04:16 PM
elevatorboy
Regular
17841 Views
45 replies
8 likes
autoplay

17841 Views
45 replies
8 likes

Superuser Contribution streaming downloaded songs while connected to wifi

Does streaming a downloaded song whilst connected to wifi use any data/broadband?

codicheese
Newbie
Does streaming a downloaded song whilst connected to wifi use any data/broadband?
2022-08-30 2:51:01 PM
2022-08-31 3:59:32 PM
OscarDC
Moderator
1295 Views
1 replies
0 likes
downloaded songs
streaming

1295 Views
1 replies
0 likes

Superuser Contribution queue up problem

It constantly adds the first music when I change the order of the playlist.I made a video, I'm adding a linkhttps://youtube.com/shorts/WzFYmtUAjU4?feature=share PlanPremiumCountryTurkey DeviceiPhone se 2020Operating System(iOS 10, Android Oreo, Windo...

Brkyyalcin
Newbie
It constantly adds the first music when I change the order of the playlist. I made a video, I'm adding a link https://youtube.com/shorts/WzFYmtUAjU4?feature=share Plan Premium Country Tur...
2022-08-29 11:02:41 PM
2022-08-31 11:36:28 AM
Kiril
Moderator
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Superuser Contribution Spotify on Apple Watch doesn't work anymore

Plan: PremiumCountry: Romania DeviceiPhone 11 and Apple Watch 6 GPSOperating SystemiOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my phone (before uninstalling I was able to at least find my phone, now it's empty),...

DreaPopa
Casual Listener
Plan: Premium Country: Romania Device iPhone 11 and Apple Watch 6 GPS Operating System iOS 14.6 watchOS 7.5 I can't change the song, spotify won't even let me connect to my...
2021-06-23 8:14:58 PM
2022-08-31 9:49:55 AM
Mel_leeee
Newbie
34437 Views
75 replies
9 likes
Apple Watch
iOS
watchOS

34437 Views
75 replies
9 likes

Superuser Contribution Local files won't play on mobile even though they're downloaded

I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them to play, they do not play. The blurb that tells you ...

JimmyFV11
Newbie
I downloaded songs and set up my Spotify local files on my PC. I put them in my playlist and successfully downloaded them on my iPhone 11. The songs are not greyed out, however when I click on them t...
2021-09-29 6:15:38 AM
2022-08-31 2:01:00 AM
1298774414
Newbie
818 Views
2 replies
0 likes

818 Views
2 replies
0 likes

iOS11 iPad Where are the volume controls?

I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main Spotify now playing screen? This is pretty much essential basic funcitonal...

M48
Regular
I just got an iPad Pro, and when on its side, the hardware buttons are almost impossible to access. May I ask why there is no way to adjust the volume of the music on the main...
2018-01-16 2:03:40 PM
2022-08-30 2:48:59 AM
Musician952
Visitor
6996 Views
3 replies
0 likes

6996 Views
3 replies
0 likes

Musica para de tocar

PlanPremiumCountryBrazilDevice(iPhone 7)Operating System(iOS) My Question or IssueDepois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de som na empresa e depois de um tempo a musica para de tocar.

exportadorasf
Regular
Plan Premium Country Brazil Device (iPhone 7) Operating System (iOS) My Question or Issue Depois de algumas horas a musica para de tocar, coloquei o celular conectado numa caixa de s...
2022-08-29 4:50:24 PM
205 Views
0 replies
0 likes

205 Views
0 replies
0 likes

Superuser Contribution Error 30 and 101

I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be greatly appreciated.

New user
Visitor
I have just gotten a new phone and I am getting both error codes 30 and 101. It will switch back and forth. I am not using a VPN and have tried re-installing the app multiple times. Any help would be...
2022-06-29 6:17:57 AM
2022-08-29 9:44:37 AM
Alex
Spotify Legend
2277 Views
4 replies
0 likes

2277 Views
4 replies
0 likes

Superuser Contribution Spotify and Discord problems

Device(iPhone SE 2nd Generation)Operating System(iOS 16 beta (but still didn't work with official iOS 15)) My Question or IssueSo I somehow managed to make the Discord status show the music I listen to in Spotify on iPhone, but I found another proble...

7vn3ex0-5f_hq
Newbie
Device (iPhone SE 2nd Generation) Operating System (iOS 16 beta (but still didn't work with official iOS 15)) My Question or Issue So I somehow managed to make the Discord status show th...
2022-08-26 5:07:11 PM
2022-08-28 8:44:21 PM
OscarDC
Moderator
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

Superuser Contribution Not receiving push notifications on my iPhone and iPad

PlanPremiumCountryPuerto RicoDeviceiPhone 11Operating SystemiOS 13 My Question or IssueI have noticed recently that I’m not receiving push notification from the Spotify app. I’m receiving notifications through email, from new music from my favorite a...

erm90
Casual Listener
Plan Premium Country Puerto Rico Device iPhone 11 Operating System iOS 13 My Question or Issue I have noticed recently that I’m not receiving push notification from the Spoti...
2020-06-09 3:55:26 AM
2022-08-28 7:38:02 PM
juliodelahoz
Visitor
1431 Views
4 replies
0 likes

1431 Views
4 replies
0 likes

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