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Help categories
Account & Payment
Using Spotify
Listen Everywhere
Hey there @muroqaren and welcome to the Spotify Community!
Sorry to see that you're having trouble.
Please fill out the questions here to see if we can figure out what is going on. It walks you through the steps to troubleshoot:
https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account
My thought is that you might have a second account lingering somehow.
Suggested posts
Let's introduce ourselves!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…
Staff / Moderator/ 3 years ago in Social & Random