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Problems with making music available offline on iOS

Problems with making music available offline on iOS

I've got an iPhone 6 with over 50GB of space still free.  Most of my songs have downloaded for offline use, which is great, but there are still a bunch showing with a grey arrow rather than a green one.

 

I've tried turning my phone off and on again, closing out of the app completely and reopening it, and even changing the quality of music available (which took a whole day to then redownload everything so I really don't want to have to do that again if I can avoid it!)  Sometimes if I close out the app fully and go back into it, the 'available offline progress' bar will come up at the top of my screen, but will then disappear a few seconds later and without it having made any progress towards the download.

 

Any suggestions as to how I can resolve these annoying grey arrows and actually get *all* of my music available for offline use?  The underground isn't such a fun place without music to drown out the noise of the trains!

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1 Reply

Hello @kotenok

 

Is it possible that you have hit the 3,333 offline track limit?

 

Currently you can only download up to 3,333 tracks for offline use in the app. And you can have tracks downloaded for offline mode on 3 devices.

 

If you would like Spotify to get rid of this limit, you can kudo this idea to show your support:

https://community.spotify.com/t5/Live-Ideas/Get-rid-of-the-3-333-offline-song-limit/idi-p/70621

MattSudaSpotify Star
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