Shuffle play on ipad

[Mahue]

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode... Why??

[user-removed]

Hey there.

Thanks for question.

It is possible to have no shuffle on iPad or laptop on Free account. On iPad click bottom line where cover image and song details, and then look at big cover image with details, there you can find green buttons, one of them is shuffle, just click and it will be turned into grey (no shuffle).

Thanks!

Between March 27th - April 5th I will be on vacation and have limited or no access to the internet.

[MattSuda]

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.